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May 18, 2022 at 11:11 in reply to: Fedora35 SELinux preventing access to file nxserver.service #38653
Britgirl
KeymasterI’ve sent it on to you via email XNR3g. Check your inbox!
May 17, 2022 at 10:52 in reply to: Fedora35 SELinux preventing access to file nxserver.service #38645Britgirl
KeymasterPlease refer to https://forums.nomachine.com/topic/selinux-is-preventing-systemd-from-ioctl-access-on-the-file-nxserver-service. A .pp file was sent to that user. Would you like to receive it?
Britgirl
KeymasterHi, the logs are from the player side, we would also need to see the logs from the server side (the computer you are connecting to) in order to understand better.
Is the remote computer headless? If so, please take a look at the article here, in particular point 3.
Connecting to Linux headless machines with NoMachine
https://knowledgebase.nomachine.com/AR03P00973If that doesn’t help, please submit the server logs and send them to forum[at]nomachine[dot]com. Instructions for extracting the logs are here: https://knowledgebase.nomachine.com/DT11R00182
Also tell us the desktop environment that is running on the remote Debian computer.
Britgirl
KeymasterHi, we are checking this and will update the topic soon.
May 16, 2022 at 10:39 in reply to: NXSERVER ERROR: Session failed, application terminated prematurely #38628Britgirl
KeymasterThis could be related to ptrace capabilities. Did you enable PTRACE capabilities required by NoMachine?
Please take a look at the document dedicated to running NoMachine software in Docker:
Build and Deploy NoMachine Desktops and Applications in Docker for Linux
https://knowledgebase.nomachine.com/DT11R00194There is also a troubleshooting section.
Britgirl
KeymasterHi, it could be a permissions issue? Has something changed between the session working and then trying to connect again, like a system update or similar?
To check if it’s permissions, open macOS Settings -> Security & Privacy -> Privacy and add ‘nxnode’ to the list of applications allowed in the accessibility list. If nxnode is already listed, remove and re-add it.
If that doesn’t help, please tell us your macOS version and confirm the version of the NoMachine software that you have installed there.
Britgirl
KeymasterHi, strange that you didn’t receive the link. That happened the first time as well :-/ (I will get this checked out). We can of course send it again but we will need to rebuild the debug package for the current 7.9.2 🙂
Britgirl
KeymasterHi,
Works fine in NX Mobile (even using proxy)
I assume you mean the NoMachine app? And you confirm you can connect to the Windows server without problems. Are you able to ping the Linux host?
Client itself does not generate any logs
Did you select “Don’t delete log files on exit” (Settings -> Player -> Security) and then start the session? (more info here: https://knowledgebase.nomachine.com/DT11R00181#2)
Britgirl
KeymasterWhen connecting to a Linux desktop and after having inserted the login details in the NoMachine’s authentication dialog, NoMachine does one of the following two things.
1) it detects that a physical display is running on the Linux computer and it connects you to its login window. The display manager dialog requires you to insert your username and password and you are then connected.
2) it DOESN’T detect a display running (e.g it might be headless) and NoMachine then asks “Cannot detect any display running. Do you want NoMachine to create a new display and proceed to connect to the desktop?”. You then click “yes” and you are connected to a virtual desktop which does NOT require further authentication.
In your case you are experiencing both these cases. After a restart NoMachine is not detecting the display and therefore if you have saved your username and password in the NoMachine login dialog, you won’t be prompted to insert them again i.e the display manager does not issue a login dialog. Other times you connect, NoMachine detects that a physical display exists and therefore connects you to it. You are presented with a login dialog by your Linux Mint system.
That’s the explanation and it is happening because your local Linux session is probably still starting when you try to connect with NoMachine 🙂
Perhaps you could give a few more seconds to your system after a reboot before connecting with NoMachine? For example, when NoMachine tells you “Cannot detect any display running. Do you want NoMachine to create a new display and proceed to connect to the desktop?”, select ‘No’ and try connecting again.
May 10, 2022 at 14:57 in reply to: Message dialog “NoMachine Monitor could not create the settings directory.” #38589Britgirl
KeymasterTo Brokewood and sam302psu. The information that we received was not enough to understand why you are encountering the issue. We will be preparing a test package and be in touch once it’s ready with further instructions. Thanks for your patience.
Britgirl
KeymasterHi
we have no idea why that would be happening and aren’t aware of NoMachine creating issues with VPN connections.
Can you open CMD and execute command:
route print
in four cases:1) with nxserver in running status and when you cannot connect though VPN
2) with nxserver in running status and when you can connect though VPN but you cannot ping (as you mention: “Sometimes the VPN connection completes, but I cant ping anything on my employer’s network.”)
3) with nxserver shutdown and you are not connected to VPN
4) with nxserver shutdown and you are connected to VPNPlease copy output to connection files and send via email to forum[at]nomachine[dot]com.
Britgirl
KeymasterHi dg, please check your inbox for an email from us. It includes a link to a patched package for macOS 🙂
Britgirl
KeymasterThanks for reporting. We reproduced a similar behaviour and will be opening a Trouble Report for this. I’ll update the thread when I have more information.
Britgirl
KeymasterHi, we are checking this and will update our knowledge base material soon with the correct procedure.
Quick edit:
How to manage the NoMachine software via Jamf
https://kb.nomachine.com/AR04S01120Britgirl
KeymasterIt looks like this Trouble Report: https://knowledgebase.nomachine.com/TR04T10515. This will be fixed in the next released.
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