Britgirl

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Viewing 15 posts - 2,251 through 2,265 (of 5,038 total)
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  • in reply to: No available desktops after upgrading ESXi #37594
    Britgirl
    Keymaster

    what was the output of whereis "libpam.so.0"? It’s not clear if you still have version 14.2 or 15 of Slackware installed. Are you still not able to connect?

    in reply to: Desktop not shared – Workstation #37593
    Britgirl
    Keymaster

    By default, connections to the physical desktop are enabled but restricted to system administrators, NoMachine administrators and trusted users. To assign the ‘trusted’ flag to an existent user, execute:
    /etc/NX/nxserver --useredit USERNAME> --trusted physical. More information about this is in the Workstation Guide: https://knowledgebase.nomachine.com/DT11R00174, chapter 12.4.

    Just to make sure that it is the Workstation installed, please run the following in a terminal on the Linux host where you installed the package:

    sudo /etc/NX/nxserver --version

    and also --status which checks that the nxserver is running or not.

    in reply to: How to fully remove the evaluation licence? #37588
    Britgirl
    Keymaster

    Did you install the license key that you received via email into your Workstation installation? If so, which from the three options did you select in this article:

    How to activate licenses for NoMachine 7
    https://knowledgebase.nomachine.com/AR11R01100

    You can choose from three ways: 1) via the UI 2) commandline 3) manually

    P.S Workstation Subscription comes with technical assistance. If you need to ask further questions about your subscription or get assistance from the support team, proceed to nomachine.com/support and scroll down to Customer Center. Wse your customer ID and password to log in and go to Support Enquiries.

    in reply to: Which credentials to use during update #37572
    Britgirl
    Keymaster

    and the update should terminate in the following way (see attached)

    Attachments:
    in reply to: Which credentials to use during update #37567
    Britgirl
    Keymaster

    1. I don’t like the idea to provide admin credentials to a unknown application.

    NoMachine asks for credentials in order to execute operations (update in this case) which require admin privileges, the same ones that are required for when you install. These credentials are used ONLY for executing the authentication being requested by the system and there are not saved in any way, not even temporarily. You can also skip automatic updates and update with downloading the latest version directly in the terminal, but you would still need to pass the admin password in the terminal.

    2. I now did setup a VM (openSuse, KDE) for a test, entered credentials, and finally nothing happened

    Do you mean that after the dialog requesting admin credentials to allow the system to update, nothing else appears?

    3. so again the question: what should happen ?

    We integrate with the system to access its authentication layer and use its graphical interfaces, but sometimes a configuration or a distribution property could require to show the authentication dialog within the NoMachine software update window. In this example of what you should see we’re updating NoMachine on Ubuntu (see attached images). You’ll notice a different dialog asking for password, due to the system integration explained above. You could install ‘zenity’ and see the same sequence of dialogs.

    4. do you plan to provide signed RPMs in the future ?

    It’s not in our plans at this time.

    5. do you plan to provide YUM repos for RPM based distributions ?

    It’s not in our plans at this time.

    in reply to: Wayland with dual monitors – only one monitor displayed #37565
    Britgirl
    Keymaster

    If the patched package solves the problem and the connection problems you were experiencing are no longer there (I doubt these were caused by the package), then logs are no longer necessary.

    Regarding the screen blanking on Wayland,  D-Bus and PipeWire must be present and properly working on the system. You should follow the tips and instructions here:

    Notes for connections to Linux physical desktops running Wayland
    https://knowledgebase.nomachine.com/AR02P00969

     

    in reply to: Linux Manjaro KDE wrong cursor theme #37547
    Britgirl
    Keymaster

    Please use this link to track the progress of this bug report:

    Client ignores the local cursor theme
    https://knowledgebase.nomachine.com/TR02T10472

    Britgirl
    Keymaster

    We were unable to reproduce this issue. If you encounter the problem again, we will need client and server side logs.

    in reply to: On Debian 10 there is no way to install a shared desktop #37540
    Britgirl
    Keymaster

    We noticed that the permissions of /proc/net/unix are set to 400. Default on Debian 10 is 444 – did you change this by yourself or can you determine if it has been changed by some application which you are using?

    Setting again permissions to 444 should fix the problem.

    in reply to: Connection information does not save #37530
    Britgirl
    Keymaster

    This looks like a permissions problem. What desktop environment is this, I can’t tell from the screenshot? Check permissions and ownership of the home directory, $HOME/Documents/NoMachine and $HOME/.nx folders.

    I also have to close all 4 or 5 of the initial setup windows

    This could be helpful:
    https://knowledgebase.nomachine.com/DT11R00186, chapter 2.3

    in reply to: Nxnode.bin segfaults on logout #37529
    Britgirl
    Keymaster

    Update: investigation continued via support ticket in the customer support center.

    in reply to: On Debian 10 there is no way to install a shared desktop #37528
    Britgirl
    Keymaster

    It could be a permissions problem because logs show NoMachine doesn’t have access. What’s the output of ls -l /proc/net/unix? Are you connecting to a physical Linux machine or is it a virtualized machine of some kind?

    in reply to: How do we rename NX services to hide from users #37527
    Britgirl
    Keymaster

    Renaming is not only a modification to the software which would not be allowed by NoMachine’s EULA, it could also break your installation.

    in reply to: Wayland with dual monitors – only one monitor displayed #37523
    Britgirl
    Keymaster

    Send the Linux logs over so we can check. The ones you got from the Windows client didn’t attach, so send them on as well.

    in reply to: Refused network connection on port 4000 #37518
    Britgirl
    Keymaster

    On the server side what’s the output of  /etc/NX/nxserver --status in a terminal? If it’s not “started”, can you restart it with  --restart? Logs would be useful if restarting doesn’t help. For logs please check this article https://knowledgebase.nomachine.com/AR07K00677 . You can send them directly to forum[at]nomachine[dot]com. Please use the title of the topic in the subject of your email 🙂

Viewing 15 posts - 2,251 through 2,265 (of 5,038 total)