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Hi, please check this topic here which deals with the same message.
First, can you check that the correct permissions are set on the Mac computer? Here you can find some further hints: https://knowledgebase.nomachine.com/AR09S01139. In some cases, after a OS update, it might be necessary to remove (uncheck) the permissions and grant again.
If that doesn’t help, it could be the same issue we are already aware of and will be fixed in the next software release, version 8. A restart of the nxserver on the Mac machine can sometimes help.
After you’ve tried this, what happens?
Hi, the available resolutions in the Display settings of the connection menu are those which are supported by your OS’s system configuration. Therefore, and provided I’ve understood what you are trying to achieve, what you need to do is change the orientation on your Windows machine to allow NoMachine to show the content in portait mode.
See this page on the Microsoft website:
https://support.microsoft.com/en-us/windows/change-screen-orientation-f7ab1ff8-971d-58a5-b8ee-bc113bbf3acb#WindowsVersion=Windows_10Does this help?
We have no issues installing on Fedora 36.
Did you install over having previously installed/uninstalled another NoMachine product?
Try uninstalling cleanly with
sudo rpm -e nomachine sudo rm -rf /usr/NX /etc/NXand install again.
This is possible with the Enterprise products. Connect to your remote desktop using a simple Web browser from any device. Try NoMachine Enterprise Desktop to start with 🙂
https://www.nomachine.com/product&p=NoMachine%20Enterprise%20Desktop
64 is what I intend but tried both
if you have 64-bit architecture and installed the packages for 32-bit, you will get an error and vice-versa. Please check this on the machine you want to install on. You can do this by running
uname -min a terminal.If it shows: x86_64, you need amd64 deb which is here: https://www.nomachine.com/download/download&id=3
Is this what you installed?If you have tried installing different packages, and then uninstalling without removing
/usr/NX diryou may have some leftovers from the wrong 32-bit package which need clearing out. It would be a good idea to start from scratch.sudo dpkg --purge nomachine sudo rm -rf /usr/NX /etc/NXand install again.
It’s difficult to say without knowing additional details such as what ARM device you have and what package you downloaded.
What Linux distribution and version is installed on your ARM device. What device is it? What architecture ( ARMv6, ARMv7, ARMv8)
This error generally appears when you use the wrong password. Sudo username and its password are requested when making changes to the nxserver. Did you see the prompt?
We have an article in our Knowledge Base specifically for devices which are not Raspberry.
Installation & configuration notes for NoMachine Linux ARM packages
https://kb.nomachine.com/AR03M00842For Raspberry: Installation & configuration notes for NoMachine Linux Raspberry Pi packages
https://kb.nomachine.com/AR07N00896To check what architecture your device is based on, open a terminal on your device and run the uname -m command.
Apologies, I thought I had answered.
Your issue looks similar to another topic, and it’s related to required privileges which are missing. It appears that ‘nx’ user doesn’t hold the privilege required for starting the nxnode process. In this case, most likely ‘Act as part of the operating system’ is missing. This is the list of all privileges needed by ‘nx’ account:
– Act as part of the operating system
– Log on as a service
– Adjust memory quotas for a process
– Replace a process level tokenHere is the link to the other topic: https://forums.nomachine.com/topic/first-time-connecting-session-negotiation-failed-error#post-34887
Thanks for the update. Although having done two tweaks together, it’s not clear which one helped.
However, further investigation on our side shows that this behaviour is reproduced on Ubuntu 20.04 and it’s reproducible even without NoMachine being involved, also by other users on other forums. This seems to show that, whether it’s a bug or the intended behaviour, the video card works in “slowed down mode” when the screensaver is activated, or it goes into sleep status. It’s not caused by NoMachine.
What you see in the image that I posted is Firefox session using NoMachine’s custom session on Linux. I.e connecting to a Linux desktop but requesting a rootless window or single application. This is a feature available in our Linux Terminal Server products by selecting ‘Create a new custom session’ and inserting the name of the application in the field ‘Run the following command’.
Check the tutorial here for: https://www.nomachine.com/creating-new-virtual-desktop-sessions
The products we offer for remote access to Windows/macOSgive you access to the physical desktop running there. It is not possible to access single applications.
Attachments:
Is what you want like what is in the attached image?
In the image you can see:1 x window of local Windows native browser
1 x NoMachine session window of Firefox browser (this is running on a remote server)Attachments:
Hi, did you reinstall and reboot? And you still cannot connect?
If you’ve done that, then you need to enable debug (
nxserver --debug enable) and resubmit the logs from the server side again. Please make sure you follow the instructions as per the document https://kb.nomachine.com/DT11R00182 making sure you enable first, reproduce the issue and then extract the logs. Please also submit the client side logs (by selecting Don’t delete log files on exit in the Player).Can you enable cursor showing?
Start a connection, open the Connection Menu (Ctrl-Al-0) -> Input -> Tick the box for “Show remote cursor pointer”. If that doesn’t help, please send us the server-side logs. Please follow the instructions here https://kb.nomachine.com/DT11R00182 and then send them to forum[at]nomachine[dot]com.
The logs would be useful. We will keep this topic open for a few more weeks. When you get a chance to submit the logs, please attach them here or send directly to forum[at]nomachine[dot]com.
Please show us the output of:
$ sudo netstat -anlp | grep eglIf it’s empty, enable egl capturing with
sudo /etc/NX/nxserver --egl-capture yes. What does the output of grep egl after enabling? (this is to check that egl capture is being pre-loaded).Then, on the server, log out from the desktop, log back in and then start a NoMachine connection. What happens?
