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Britgirl
KeymasterHi, we never received logs back. Can you update to the latest version and tell us if you are encountering the same problem?
Britgirl
KeymasterThanks for letting us know 🙂
Britgirl
KeymasterYou will get screen mirroring, so you see on the monitor the same things you see on the tablet, including the screen form factor (in this case in a square format).
Britgirl
KeymasterThis is more of a commercial/marketing related question that we are unable to answer here. I have passed this on to our build team who will evaluate, together with the marketing team, whether this is something that is commercially viable.
Britgirl
KeymasterWhat version of NoMachine have you installed on either side?
It’s not clear whether are you connecting from the Mac to Windows or to the Mac from Windows? (you said Windows is the server and mac is the client, but then you write that you have no mouse control when connecting to the mac 🙂 )
Britgirl
KeymasterThis is happening not because you installed NoMachine but because Rocky Linux’s system security setting (by default) forbid the user to refresh the software repositories and install updates when you’re logged in from remote. What’s needed is the appropriate polkit rule. Check how to add it using the article here:
System requests for authentication to refresh system repositories
https://knowledgebase.nomachine.com/AR03T01156Britgirl
KeymasterHi,
port-forwarding is done on the router and you have to follow the instruction according to your router.
Can you check that EnableUPnP in the server.cfg on the Raspberry is uncommented and set to NX (without #)?
EnableUPnP NX
Just so I know that you’ve check the right side, did you check the IP address of the Raspberry by going to the whatismyip website from the Raspberry?
There was another user in a similar position and he used ngrok which avoids the port-forwarding. Take a look here: https://forums.nomachine.com/topic/use-nomachine-together-with-ngrok-for-accessing-remote-access-on-jetson
March 31, 2022 at 11:51 in reply to: Keyboard and mouse input issue from Ubuntu client to Centos #38118Britgirl
KeymasterHi, if you have a license in place and it’s valid you’re entitled to receive support directly from our support team. Either way, we need the information that is listed is the “what to include” below. You only mentioned the version of Ubuntu on your client.
Britgirl
KeymasterHi, Parallels running on M1 can virtualize only for Windows ARM. More information about this is on the Parallels website:
https://kb.parallels.com/125375You’ve installed NoMachine for Windows which runs on Intel and can be installed and run on ARM architecture, but without the drivers.
See our official response about offering a Windows ARM package here:
https://forums.nomachine.com/topic/windows-11-on-armBritgirl
KeymasterPlease tell us:
– NoMachine product and version on local and remote machine (free version, Workstation, etc).
– Remote and local Windows/Mac/Linux version (Windows XP/7/8, OS X 10.x, Ubuntu xyz, Mint x.y, etc.).
– If on Linux, desktop version (GNOME. KDE, whatever) on client and on server.
– Can you connect to the physical display of the Linux machine?March 31, 2022 at 10:26 in reply to: NX> 501 ERROR: Session failed, application terminated prematurely. #38114Britgirl
KeymasterHi, can you tell us:
– NoMachine product and version on local and remote machine (free version, Workstation, etc).
– Whether the problem arises connecting to a physical or a virtual display.
– Remote and local Windows/Mac/Linux version (Windows XP/7/8, OS X 10.x, Ubuntu xyz, Mint x.y, etc.).
– If on Linux, desktop version (GNOME. KDE, whatever) on client and on server.
Britgirl
KeymasterIf I understand correctly, to get to the same desktop you are using NoMachine to connect, your friend is using another tool.
When you connect with NoMachine and the other tool to the same desktop, NoMachine is able to update the cursor position correctly when it is moved within the other tool’s session. So this is fine up to this point. But, the other tool you are using doesn’t update the cursor position when you are in a NoMachine session.
This would make it a problem of the other software you are using 🙂 Why not simply both of you use NoMachine?
Britgirl
KeymasterHi, you should use pulseaudio, yes.
Regarding the question about resolution, you could try changing the resolution by using the slide bar, by selecting one of the resolutions supported by the desktop -> within the session, open the menu with Ctrl-Alt-0, select Display -> Change settings. You will see something like illustrated in the guide here:
Guide to the Functionality in the Menu Panel on Linux
https://knowledgebase.nomachine.com/DT10R00168#5.8Britgirl
KeymasterTo start, this is not our own “new version update” notification, and we actually don’t have any idea of where it’s coming from, since, by the way, NoMachine doesn’t install or update through any “system repository”.
That said, if it was a NoMachine update availability notification, it wouldn’t be a “random update”, but an update availability notification from a software you installed and, reasonably, want to keep updated.
Britgirl
KeymasterWe aren’t aware of “no available desktops” errors when connecting to Monterey.
Can you enable debug, reproduce the problem, (restart nxserver, connect using nxplayer ), then collect logs and send to forum[at]nomachine[dot]com.
To enable debug on the Mac, follow the instructions here: https://knowledgebase.nomachine.com/DT11R00181#1.3.
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