Britgirl

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Viewing 15 posts - 2,266 through 2,280 (of 5,151 total)
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  • Britgirl
    Keymaster

    Hi, we never received logs back. Can you update to the latest version and tell us if you are encountering the same problem?

    in reply to: High CPU and network usage in Ubuntu 20.04 #38143
    Britgirl
    Keymaster

    Thanks for letting us know 🙂

    in reply to: NoMachine installed on iPad with external monitor #38142
    Britgirl
    Keymaster

    You will get screen mirroring, so you see on the monitor the same things you see on the tablet, including the screen form factor (in this case in a square format).

    in reply to: NoMachine Enterprise Client as Flatpak app #38301
    Britgirl
    Keymaster

    This is more of a commercial/marketing related question that we are unable to answer here. I have passed this on to our build team who will evaluate, together with the marketing team, whether this is something that is commercially viable.

    in reply to: No mouse control from Windows to Mac #38141
    Britgirl
    Keymaster

    What version of NoMachine have you installed on either side?

    It’s not clear whether are you connecting from the Mac to Windows or to the Mac from Windows? (you said Windows is the server and mac is the client, but then you write that you have no mouse control when connecting to the mac 🙂 )

    in reply to: NoMachine wanting to update repos? #38124
    Britgirl
    Keymaster

    This is happening not because you installed NoMachine but because Rocky Linux’s system security setting (by default) forbid the user to refresh the software repositories and install updates when you’re logged in from remote. What’s needed is the appropriate polkit rule. Check how to add it using the article here:

    System requests for authentication to refresh system repositories
    https://knowledgebase.nomachine.com/AR03T01156

    in reply to: Cannot connect over WAN #38119
    Britgirl
    Keymaster

    Hi,

    port-forwarding is done on the router and you have to follow the instruction according to your router.

    Can you check that EnableUPnP in the server.cfg on the Raspberry is uncommented and set to NX (without #)?

    EnableUPnP NX

    Just so I know that you’ve check the right side, did you check the IP address of the Raspberry by going to the whatismyip website from the Raspberry?

    There was another user in a similar position and he used ngrok which avoids the port-forwarding. Take a look here: https://forums.nomachine.com/topic/use-nomachine-together-with-ngrok-for-accessing-remote-access-on-jetson

    Britgirl
    Keymaster

    Hi, if you have a license in place and it’s valid you’re entitled to receive support directly from our support team. Either way, we need the information that is listed is the “what to include” below. You only mentioned the version of Ubuntu on your client.

    in reply to: Fail to install USB devices on Windows 11 VM #38117
    Britgirl
    Keymaster

    Hi, Parallels running on M1 can virtualize only for Windows ARM. More information about this is on the Parallels website:
    https://kb.parallels.com/125375

    You’ve installed NoMachine for Windows which runs on Intel and can be installed and run on ARM architecture, but without the drivers.

    See our official response about offering a Windows ARM package here:
    https://forums.nomachine.com/topic/windows-11-on-arm

     

    in reply to: Login problem #38116
    Britgirl
    Keymaster

    Please tell us:

    – NoMachine product and version on local and remote machine (free version, Workstation, etc).
    – Remote and local Windows/Mac/Linux version (Windows XP/7/8, OS X 10.x, Ubuntu xyz, Mint x.y, etc.).
    – If on Linux, desktop version (GNOME. KDE, whatever) on client and on server.
    – Can you connect to the physical display of the Linux machine?

    Britgirl
    Keymaster

    Hi, can you tell us:

    – NoMachine product and version on local and remote machine (free version, Workstation, etc).

    – Whether the problem arises connecting to a physical or a virtual display.

    – Remote and local Windows/Mac/Linux version (Windows XP/7/8, OS X 10.x, Ubuntu xyz, Mint x.y, etc.).

    – If on Linux, desktop version (GNOME. KDE, whatever) on client and on server.

    in reply to: Mouse issues #38113
    Britgirl
    Keymaster

    If I understand correctly, to get to the same desktop you are using NoMachine to connect, your friend is using another tool.

    When you connect with NoMachine and the other tool to the same desktop, NoMachine is able to update the cursor position correctly when it is moved within the other tool’s session. So this is fine up to this point. But, the other tool you are using doesn’t update the cursor position when you are in a NoMachine session.

    This would make it a problem of the other software you are using 🙂 Why not simply both of you use NoMachine?

    in reply to: Custom resolution and sound not working #38105
    Britgirl
    Keymaster

    Hi, you should use pulseaudio, yes.

    Regarding the question about resolution, you could try changing the resolution by using the slide bar, by selecting one of the resolutions supported by the desktop -> within the session, open the menu with Ctrl-Alt-0, select Display -> Change settings. You will see something like illustrated in the guide here:

    Guide to the Functionality in the Menu Panel on Linux
    https://knowledgebase.nomachine.com/DT10R00168#5.8

    in reply to: NoMachine wanting to update repos? #38097
    Britgirl
    Keymaster

    To start, this is not our own “new version update” notification, and we actually don’t have any idea of where it’s coming from, since, by the way, NoMachine doesn’t install or update through any “system repository”.

    That said, if it was a NoMachine update availability notification, it wouldn’t be a “random update”, but an update availability notification from a software you installed and, reasonably, want to keep updated.

    in reply to: No available desktops on this server #38092
    Britgirl
    Keymaster

    We aren’t aware of “no available desktops” errors when connecting to Monterey.

    Can you enable debug, reproduce the problem, (restart nxserver, connect using nxplayer ), then collect logs and send to forum[at]nomachine[dot]com.

    To enable debug on the Mac, follow the instructions here: https://knowledgebase.nomachine.com/DT11R00181#1.3.

Viewing 15 posts - 2,266 through 2,280 (of 5,151 total)