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Thanks for the additional info.
We’ve had another user in the forums report similar behaviour; we’ve not been able to reproduce it. See this topic here: https://forums.nomachine.com/topic/disabled-numlock-sync and we also have a Trouble Report open for an issue with numlock/capslock but it’s not quite the same as what you are experiencing.
so when you ask
” don’t really understand why you ask this, but OK maybe I could have Windows 11 instead of 10 if that could make any issues…”it’s because I didn’t know if you were connecting to a Windows or from a Windows machine. Also to know your exact set-up, this could be useful to know in any investigation we run. And to know if it could be the same as the topic I just mentioned above 😉
Have you tried restarting the server?
What we can do is send you a debug version and extract the logs. If you agree to do that, I can send you a package to download via email with further instructions.
What’s the desktop environment/window manager that you have installed there?
We would need to see the .nx directory from the user’s home on the server side. Please attach it here or send directly to forum[at]nomachine[com].
If you have a cloud service, put them there and then share the link private to us at forum[at]nomachine[dot]com if you don’t want to publish it here.
Please refer to https://forums.nomachine.com/topic/help-with-drag-and-drop which is the complete thread.
Something similar with other applications was reported here:
https://forums.macrumors.com/threads/how-to-check-if-rosetta-2-is-installed-solved.2287833/
Can you execute:
softwareupdate --install-rosetta --agree-to-licenseWhat OS and version are you connecting from? What OS and version are you connecting to?
What NoMachine products and versions are you using?Does this happen in every application you use within the session?
Checking the box “Save the password” saves it to the NoMachine connection file. I assume that is what the image showed. Can you resubmit your image? (try sending it to forum[at]nomachine[dot]com. And is the NoMachine session window still asking you to fill in the fields for username and password?
If you want to bypass the Windows own system login, that is something that you should be configuring in your Windows policies.
References:
Hi, the attachments weren’t very helpful. Nevermind 🙂
Anyway, the issue you are experiencing shows when the private key (the one you are loading to the Player) is not recognized. Are you able to send us this key (privately, not here) so we can take a look? If you prefer, you could generate a test key and reproduce the same identical problem, then send this key to us. Attachments can be sent to forum[at]nomachine[dot]com.
Thanks for letting us know, but we would still like to investigate some more, if you are available 🙂 in order to make sure that NoMachine is working correctly and to see what improvements could be made. For example, improving printed messages to inform the user.
What we would need ideally is the debug logs from the server-side.
1. In a console, enable nxserver debug (you check for detailed instructions for your OS here: https://knowledgebase.nomachine.com/DT11R00182)
# /etc/NX/nxserver --enable server --debug NX> 900 Debug mode enabled for: server2. Restart nxserver:
# /etc/NX/nxserver --restart3. Fetch upnp status:
# /etc/NX/nxserver --upnpstatus4. If no port mapping is shown, please start port mapping by hand:
# /etc/NX/nxserver --upnpmapAfter which you should gather the logs and send to us at forum[at]nomachine[dot]com.