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September 21, 2020 at 15:36 in reply to: Correct procedure to install NX on a Domain Controller #29552
Britgirl
KeymasterCan you see the monitor (!M icon) in the task bar?
Does it disappear and then come back?
Is this what you mean when you say it starts and stops?
Britgirl
KeymasterAt the moment what is shown is only those connected via NoMachine. With the implementation of this Feature Request, it will be possible to see if a user is logged in locally as well.
Assigning the first Enterprise Desktop free to the user
https://www.nomachine.com/FR06R03995September 18, 2020 at 10:25 in reply to: Authentication failing when unlocking to change server preferences #29521Britgirl
KeymasterFrom the second set of logs that we received, there were some folders missing. It would be necessary to see these.
Please check ~/.nx directory whether there are folders which start with “S-“.You will need admin rights to be able to see these.
Also check whether there are files which have the prefix ‘nxplayer_’ in these folders-
~/Library/Logs/DiagnosticReports/
/Library/Logs/DiagnosticReports/Send these via email or attach them here.
Britgirl
KeymasterIf you are still encountering the issue, we can send you a debug package which will help to identify the problem. The logs you sent were not complete. Let us know.
Britgirl
KeymasterThanks for letting us know 🙂
Britgirl
KeymasterSteve, if there was an image attached to your reply, please submit it directly to forum[at]nomachine[dot]com.
Britgirl
KeymasterPermission is not requested if the user that is connecting is the owner of the desktop session. So, if someone is connecting to the desktop with the owner’s account name, there will be no request to authorize shown to the person sitting in front of the computer at the time, if there is someone sitting there.
If you are sitting in front of the computer that someone is asking and you want to be able to authorize or decline, that other person should connect with another account.
Britgirl
KeymasterHi, the logs didn’t indicate a problem with NoMachine, but I know the developers are still analysing the issue. We’ll update you soon.
September 7, 2020 at 08:57 in reply to: Help with setup remote access from PC and Android device #29376Britgirl
KeymasterThe release of this FR will be moved to version 7 at least, and the FR will also be updated to show this.
Britgirl
KeymasterWhat OS are you connecting from? What Linux distro, version and desktop environment are you connecting to? I understand you connect once and everything is ok. Then you disconnect and reconnect immediately afterwards and you see a white screen?
Logs from the Linux server you are connecting to would be useful in that case.
See here on how to locate them once you’ve reproduced the issue, https://www.nomachine.com/AR10K00697
Please send the logs to forum[at]nomachine[dot]com using the title of this forum’s thread as the mail’s subject.
Britgirl
KeymasterWhat do you mean by “distorted”. Can you submit a screenshot?
Britgirl
KeymasterSuch a feature is planned, however, it will require a different approach depending on the operating system. At the moment, I can’t say when it will be available.
Britgirl
KeymasterThe release of this FR will be moved to version 9 at least, and the FR will also be updated to show this.
Britgirl
KeymasterEither Dropbox or Google, we don’t mind.
Britgirl
KeymasterWe received the logs 🙂
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