Forum Replies Created
-
Posts
-
Can you send us client-side logs of the affected session?
Instructions are here: https://www.nomachine.com/DT11R00181#2
You can send them to forum[at]nomachine[dot]com making sure you use the title of the topic as the subject of your email. Thanks!
Unfortunately, we don’t have enough request for this platform to warrant adding it to our supported platforms. Our technology became closed source back in 2013, before that the compression technology was open source. If you look on Google, you’ll find that multiple open source “nxserver” projects were initiated by others that were compatible with our earlier clients.
Can you send us logs from the server side please. Please see the following article for guidance: https://www.nomachine.com/DT11R00181&dn=logs#1.4.
Please send as an attachment to forum[at]nomachine[dot]com making sure you use the title of the topic in the subject of your email. Thanks!
It’s certainly not a limitation and I am not aware of any bug that would cause different behaviour.
The free version counts connections to the remote desktop. If the a user connects remotely to the desktop, this counts as one connection. If the same user then connects (same username) from another device, the connection is migrated to the second device. This is the expected behaviour.
Can you submit the full set of logs from the Windows server computer? You can extract them by following the instructions here:. https://www.nomachine.com/it/DT11R00182. Then send them by email to forum[at]nomachine[dot]com making sure to put the title of the topic as the subject. Thanks.
Sorry to hear that. It could be the router. I suggest you sign up to receive a notification of its implementation by following this link: https://www.nomachine.com/FR07J02731.
If you’re a customer with a valid subscription you can find version 6 packages in your customer area and also make a request directly from there.
If you don’t have a subscription, contact the team via the website and make a request for version 6.
wait for NoMachine Network
Sorry, I thought I had posted the link as well. Sign up to to receive notification of when it has been released:
Creating the NoMachine Network service to let people connect to each other’s computers
https://www.nomachine.com/FR07J02731It’s difficult to say without seeing server-side logs. Please follow the instructions in this article https://www.nomachine.com/DT10O00162 and submit everything to forum[at]nomachine[dot]com.
It’s a known issue, see here please https://www.nomachine.com/TR12R10001 and sign up to receive a notification when it’s fixed (next maintenance release).
I looked at the second screenshot that you have in your long list of images. I can’t copy it here because it contains sensitive data so you would be better to remove it IMHO. However, if I look in your “Stato del Server” where it says “usa un IP dalla list….” it’s the last one in the list, and it begins with 10.
Failing that, I don’t know what else to suggest other than wait for NoMachine Network.
Your connection time out details have been removed and added as an attachment to avoid having long amounts of cfg and files content in the thread 😉
If you’re having problems attaching simple txt files or the files are big, please send direct to forum[at]nomachine[dot]com. Make sure you use the title of the topic as the subject of your email. Thanks!
More about the ‘nx’ user is available here: