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What version of NoMachine have you installed on the client?
What version of NoMachine have you installed on the server-side?
Is the Ubuntu headless?
What are the steps to reproduce the strange behaviour?
Logs were requested in a similar topic (https://forums.nomachine.com/topic/no-mouse-clicks-or-keyboard-input-headless-ubuntu-20-04). Follow the links and instructions there.
A similar topic is available here https://forums.nomachine.com/topic/white-screen-on-login-screen-2 where there are possible workarounds are discussed.
The cause is a bug in GDM because the login screen is launched along with a new dbus session daemon.
Here is the Trouble Report:
Sharing the physical screen fails because of incorrect dbus settings
https://www.nomachine.com/TR05R09700Hello,
this is a known issue. Please follow the link:
Redundant nx and nxhtd accounts are added to the list of hidden users each time the NoMachine server is installed and not removed during uninstallation on Mac
https://www.nomachine.com/TR04O07723You can find there the command to use to remove the redundant entries.
It appears to be related to this:
Audio and disk sharing stop working after automatic updates to v. 6.10.12
https://www.nomachine.com/TR05R09708Uninstalling and reinstalling should solve it.
Everyone, please refer to:
Green screen when connecting by NoMachine client for Windows v. 6.10.12 to high resolution monitors
https://www.nomachine.com/TR05R09689You can sign up to receive notification when a fix has been made available.
Please refer to:
Green screen when connecting by NoMachine client for Windows v. 6.10.12 to high resolution monitors
https://www.nomachine.com/TR05R09689You can sign up to receive notification when a fix has been made available.
Everyone, please refer to:
Green screen when connecting by NoMachine client for Windows v. 6.10.12 to high resolution monitors
https://www.nomachine.com/TR05R09689You can sign up to receive notification when a fix has been made available.
I’m still having issues of extreme slowness. Takes ages to make and it used to be pretty okay
This needs further investigation.
I’ve disabled the two other nodes and now the 3rd is getting connections
why you would need to do that in order to guarantee connections on node 3 also need investigation.
This is really something for the support team.
drichman, we received your logs, thank you. Unfortunately, you didn’t enable debug before reproducing the problem.
https://www.nomachine.com/DT10O00163#1.1
Please enable debug as per the instructions on the server-side, reproduce the problem, gather the logs and then send them to us as you did before.
Hi, this is actually a known problem and uninstalling and reinstalling is the workaround.
Audio and disk sharing stop working after automatic updates to v. 6.10.12
https://www.nomachine.com/TR05R09708Glad to know it’s working now 🙂
Hello tom5 and mw32, please check for emails from our forums which include links to a patched package.
Hi, we close topics after a couple of months when there is no more input from the author or any other user. Thanks for providing this input 🙂
Is it possible that with the outage some hardware damage has occurred? It’s hard to say what is wrong without checking the logs for error messages from the server side and affected node.What you pasted is not enough information. Follow this link for instructions https://www.nomachine.com/DT10O00163#1 and submit them to forum[at]nomachine[dot]com. With three nodes (in loadbalancing via Enterprise Terminal Server?) is it possible you have a support subscription? In that case, you should open a support enquiry with all the details.