Forum Replies Created
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AuthorPosts
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Britgirl
KeymasterJust to confirm. We received no logs from any domain concerning this particular topic. The case can be closed now.
Britgirl
KeymasterLowering the resolution in Display settings on the server, or turn off one of the monitors.
Britgirl
KeymasterWe tried to reproduce this and did, but even without a NoMachine session. I.e. the problem is reproducible on the actual physical host.
A related topic is under discussion on the Linux Mint forums:
Britgirl
KeymasterHow long does the logout take? How many applications are actually open during logout? What OS is installed on that machine and is it physical or virtual session?
Britgirl
KeymasterYou probably need to add permissions for nxnode to ‘Accessibility in Security & Privacy/Accessibility’. Some tips are available here: https://www.nomachine.com/AR11Q01061.
Britgirl
KeymasterFrom the logs it would appear that you are using unicode characters in the hostname. And this is a known issue.
Cannot start the nxnode program on Windows if hostname or username contains non-Latin symbols https://www.nomachine.com/TR12M06315
Britgirl
KeymasterI sent the files. But I found the problem
Thanks for letting us know by the way, but what was the problem?
Britgirl
KeymasterTo answer your question about moderation, we moderate everything because unfortunately trolls, like you rightly mention, are frequent as are spammers as are shills, so whilst this is indeed a public forum in that anyone can join and comment, it also means that the few who don’t behave force us to monitor constantly. I think it’s a small price to pay for free help from our developers who are the main contributors here in this forum.
Britgirl
KeymasterThe problem arises from the fact that 32 bit apps have stricter limits with regards to memory. Once packages for 64-bit Windows HW are made available, this problem will go away.
Sign up to receive an alert using the notify me utility here:
Providing NoMachine Windows packages at 64bit
https://www.nomachine.com/FR09Q03870Britgirl
KeymasterIf it’s a different computer, then you were right to send us new logs. Thanks.
Britgirl
KeymasterPlease submit logs. The logs that you already sent for the other topic, do they contain also information about the session when this happened? If not, we’ll need a fresh set.
Britgirl
KeymasterProvided you want to run virtual desktops on Linux, then you will need one of the products from the Terminal Server for Linux range. I suggest you try Workstation which offers 4 virtual desktops. This will allow two different users to each have their own individual desktop running on the host at the same time.
Britgirl
KeymasterServer side logs don’t contain the C:\ProgramData\NoMachine\var\log\node directory, which is fundamental to investigate the problem. Client side logs are not from the correct location (%USERPROFILE%\.nx).
Britgirl
KeymasterIf you are using the free version, one connection is allowed to the remote computer.
If you want two different users to connect to the remote desktop simultaneously, you should install Enterprise Desktop. Both users, regardless of the OS, will see the same physical desktop.
Virtual desktops is a feature of the Terminal Server for Linux range. See here for more details:
What is the difference between physical desktop connection and virtual desktop connection?
https://www.nomachine.com/AR10K00700Differences between NoMachine for Linux and NoMachine Workstation for Linux
https://www.nomachine.com/AR10K00702Britgirl
KeymasterSounds like you have a double NAT there. You can ask your ISP what your options are for getting a permanent IP address.
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