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October 30, 2017 at 08:58 in reply to: Cannot update NoMachine server — update already running #16219BritgirlKeymaster
Hi Derry, it seems the check box wasn’t flagged correctly for follow up notifications, although your profile is indeed configured to receive notifications.
October 23, 2017 at 09:32 in reply to: Cannot update NoMachine server — update already running #16160BritgirlKeymasterHere’s the original link: https://www.nomachine.com/forums/topic/a-software-update-is-already-running
We’ve received the logs 🙂
BritgirlKeymasterPlease forward the mouselog to forum[at]nomachine[dot]com. Thanks!
BritgirlKeymasterThey didn’t attach, so I suggest you forward them on to forum[at]nomachine[dot]com.
Btw,
/etc/NX/nxserver --start nxsshd
is a Windows command. Windows doesn’t ship SSHD so we provide it, Linux ships its own native version). Can you provide more details about your set-up (see What to include below)? Thanks.BritgirlKeymasterBefore the end of the year. Please sign up to receive a notification when it becomes available: https://www.nomachine.com/FR09L02827
BritgirlKeymasterHave you tried the tips here? https://www.nomachine.com/AR09O00937
BritgirlKeymasterThe user,whose computer is being accessed (so the one receiving technical support), needs to accept the connection – this is the default setting of the software once it is installed.
Please consult the following guide which gives further details about the server-side configuration https://www.nomachine.com/DT11M00107#3.
BritgirlKeymasterCan you submit the logs directly to forum[at]nomachine[dot]com ?
October 10, 2017 at 09:03 in reply to: Google 2-factor authentication not working for NoMachine #16015BritgirlKeymasterWe’ll monitor for logs from you 🙂
BritgirlKeymasterSee https://www.nomachine.com/TR01N06385
Sign up to receive notification of when the fix is available.
We will provide an up-to-date version of USB drivers with the incoming v. 6 (which should be released soon). Once available, upgrading to v. 6 will help to solve also your issue.BritgirlKeymasterThey didn’t attach, there is a limit on the size
Submit them to forum[at]nomachine[dot]com making sure you include the link to the forum topic.
Thanks!
BritgirlKeymasterCan you submit a screenshot of the error message that you get when trying to connect to the problematic Windows host?
We’d also need logs which you should enable before reproducing the problem. Instructions on how to extract them are here: https://www.nomachine.com/DT07M00098. Submit them to forum[at]nomachine[dot]com making sure you include the link to the forum topic. The screenshot you can submit here if you wish.
October 5, 2017 at 11:55 in reply to: "Cannot create a new display, please contact your system administrator" #15947BritgirlKeymasterWhat OS or distribution and version are you connecting from and to?
BritgirlKeymasterKroy forgot to mention the Trouble Report which documented the issue 🙂
October 4, 2017 at 13:33 in reply to: Suddenly unable to "create a new desktop or custom session" #15934BritgirlKeymasterAre you getting exactly the same error messages as originally reported?
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