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Hi Derry, it seems the check box wasn’t flagged correctly for follow up notifications, although your profile is indeed configured to receive notifications.
Here’s the original link: https://www.nomachine.com/forums/topic/a-software-update-is-already-running
We’ve received the logs 🙂
They didn’t attach, so I suggest you forward them on to forum[at]nomachine[dot]com.
Btw,
/etc/NX/nxserver --start nxsshdis a Windows command. Windows doesn’t ship SSHD so we provide it, Linux ships its own native version). Can you provide more details about your set-up (see What to include below)? Thanks.Before the end of the year. Please sign up to receive a notification when it becomes available: https://www.nomachine.com/FR09L02827
Have you tried the tips here? https://www.nomachine.com/AR09O00937
The user,whose computer is being accessed (so the one receiving technical support), needs to accept the connection – this is the default setting of the software once it is installed.
Please consult the following guide which gives further details about the server-side configuration https://www.nomachine.com/DT11M00107#3.
See https://www.nomachine.com/TR01N06385
Sign up to receive notification of when the fix is available.
We will provide an up-to-date version of USB drivers with the incoming v. 6 (which should be released soon). Once available, upgrading to v. 6 will help to solve also your issue.They didn’t attach, there is a limit on the size
Submit them to forum[at]nomachine[dot]com making sure you include the link to the forum topic.
Thanks!
Can you submit a screenshot of the error message that you get when trying to connect to the problematic Windows host?
We’d also need logs which you should enable before reproducing the problem. Instructions on how to extract them are here: https://www.nomachine.com/DT07M00098. Submit them to forum[at]nomachine[dot]com making sure you include the link to the forum topic. The screenshot you can submit here if you wish.
Kroy forgot to mention the Trouble Report which documented the issue 🙂