Britgirl

Forum Replies Created

Viewing 15 posts - 3,736 through 3,750 (of 5,244 total)
  • Author
    Posts
  • in reply to: Session terminates when trying to attach files to email #19495
    Britgirl
    Keymaster

    Hi, we are not aware of problems with running Firefox in NoMachine sessions and it looks more of a problem with Firefox rather than being caused by NoMachine. I checked on the fly with a few different set ups and session types and running FF was ok, as was attaching files in Gmail in the FF browser.

    Can you tell us what NoMachine software is installed on the remote server and what operating system it is?

    If you’ve installed a NoMachine product from the Terminal Server range, can you tell us if you selected “Create a new virtual desktop” or “Create a new custom session”ย  when you connected?

    in reply to: Missing menu item for remote file download #19477
    Britgirl
    Keymaster

    Hi Corvus9F, did you follow the instructions here?

    https://www.nomachine.com/sharing-files-between-computers

    Start your session, go to the !M on the desktop within your session (the remote deksktop) and then select ‘Download a file from the server’ or ‘Send a file to the client’.

    Does this work?

    in reply to: Yubikey via SSH from Linux terminal? #19476
    Britgirl
    Keymaster

    Just so it’s clear to other users reading here, this new topic is about the workaround in the following topic:

    https://forums.nomachine.com/topic/two-factor-auth-with-yubikey

    ๐Ÿ™‚

     

    in reply to: USB forwarding of iPhone doesn't work #19470
    Britgirl
    Keymaster

    It sounds like this Trouble Report:

    Cannot connect an iPhone or iPad via USB forwarding from Windows to Mac
    https://www.nomachine.com/TR02P08413

    A fix is ready, it’s possible that it will make the next software update we release. Use the ‘notify me’ tool of the TR to receive notification of when a patch is available.

    in reply to: NoMachine refuses to re-attach to physical session #19411
    Britgirl
    Keymaster

    @fermulator, a modification can occur for any number of reasons – from a typo to the closure/implementation. This is the general rule of our KB entries (articles, docs, FR and TR). It’s an indication of freshness.

    In the case of this TR, its internal status has changed, for the developers. Showing the modified date could be misleading in the case where there is no visible change to the customer. I’ll bring it up with the web team and see what improvements can be made.

    As for the release date, Cato gave an indication in his last reply just above.

    in reply to: Htd.cfg redirect #19402
    Britgirl
    Keymaster

    There was a typo in Bilbotine’s reply.

    it will redirect from

    https://example.com:4080

    https://example.com:4443

    It should be

    http://example.com:4080
    https://example.com:4443

     

    For a working redirection ofย  https://example.com:4443 to https://example.com:4443/nxwebplayer?desktop, can you try this?

    Edit htd.cfg and make changes from:

    "
    <VirtualHost 0.0.0.0:4443>
      ServerAdmin you@example.com
    
      SSLEngine on
    
      SSLProtocol All -SSLv2 -SSLv3
    " 

    to look like:

    "
    <VirtualHost 0.0.0.0:4443>
      ServerAdmin you@example.com
    
      RewriteEngine On
    
      #RewriteCond %{REQUEST_URI} !\?desktop$
      RewriteCond %{REQUEST_URI} !^/nxwebplayer?desktop$
      RewriteRule ^/?(.*)/$ /$1/nxwebplayer?desktop [L,R]
    
      SSLEngine on
    
      SSLProtocol All -SSLv2 -SSLv3
    "

    When making any changes in htd.cfg nxhtd has to be stopped first with:

    # /etc/NX/nxserver --stop nxhtd

    – and after the change restarted using:

    # /etc/NX/nxserver --start nxhtd

    [ paths are examples on Linux ]

    Britgirl
    Keymaster

    Please use this TR link to check when a patch is available:

    Frozen screen when connecting via WebRTC session through TURN server
    https://www.nomachine.com/TR08P08792

    in reply to: Prohibit data transfer between client and server #19257
    Britgirl
    Keymaster

    By data transfer I suppose you mean file transfer, copy and paste etc?

    If so, please see the following:

    How to disable clipboard in NoMachine
    https://www.nomachine.com/AR04L00798

    Enabling and disabling the NoMachine device sharing services manually
    https://www.nomachine.com/DT10O00151

    Britgirl
    Keymaster

    Just to confirm that a patched library has been sent to both of you for testing ๐Ÿ™‚

    Britgirl
    Keymaster

    We’ve downloaded the file, go ahead and remove it.

    in reply to: How can I improve quality when using H264 #19239
    Britgirl
    Keymaster

    OK, thanks for letting us know.

    in reply to: How can I improve quality when using H264 #19227
    Britgirl
    Keymaster

    I was referring to the encoder. Send us the logs as per the instructions and we’ll take a look ๐Ÿ™‚

    in reply to: NoMachine’s default settings for remote access #19221
    Britgirl
    Keymaster

    Hi,

    In a corporate environment, where the company is requesting the use of NoMachine software to its users, that would be considered commercial use. So a better fit would be the NoMachine Enterprise Desktop to access the Ubuntu desktops which reside in the office (or wherever it is they are).

    I would also recommend it because you have direct access to the support team which would be able to help you with exploring possible options on how to pre-configure the settings for your specific environment and usage (whether that could be via script of some sort or other solution could be explored with them), and of course for any other problems or questions.

    Some additional information about what defines personal and commercial use is available here: https://www.nomachine.com/AR03P00972 You can compare Enterprise Desktop and free NoMachine package here: https://www.nomachine.com/remote-access-for-your-needs. From what you write I understand you’ve got quite a few users, so packs of 10 subscriptions seem like the best option. If you contact our sales team, they will be able to answer any commercial-related questions (and also pre-sales support) further.

    As a client-side software, your users can use NoMachine free on the personal Macs or, if they only require the connection GUI and they don’t want to enable access to the Macs, Enterprise Client is available.

    in reply to: How can I improve quality when using H264 #19219
    Britgirl
    Keymaster

    We dug deeper in to the problem because, actually, things were not fully clear. Maybe we’ve found a bug with the nVidia hardware encoder that causes post-processing to be applied when it shouldn’t. Weโ€™ve sent you an email with instructions to confirm the problem.

    Britgirl
    Keymaster

    @enverex and @martinidry, check your inboxes. I’ve just sent you both an email with instructions to help us find what’s causing the weird behaviour.

Viewing 15 posts - 3,736 through 3,750 (of 5,244 total)