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Hi, we’re reproduced the problem and are investigating further to find a suitable fix.
At this point, it might be an idea to open a support ticket in your customer area (you mention that you’ve purchased a subscription), that way you’ll also be able to submit more information without worrying about it being made public as well as get access to any hot fix we make.
Hi,
Can you tell me which topic thread you are referring to?
Automatic disconnect has been available since version 4. Check out the instructions on how to set it here:
– How to enable the auto-disconnect feature in NoMachine 4 or later
https://www.nomachine.com/AR01H00551Hi,
UPnP or NAT-PMP is required for automatic port-mapping. Without UPnp, it will be necessary to configure the router manually and open the requested port. For example if you use NoMachine, the free version, you will need to open port 4000 on your router and map it to the public IP address of your NoMachine (server) host.
Only on client side we use other vendors’ libraries. More info here: https://www.nomachine.com/AR10K00696
Does NoMachine make use of H264 codecs made by other vendors when present in Windows and therefore also globally registered or is it just the H264 codec made exclusively for NoMachine that will work? I’m asking because I couldn’t find where to look to see what codec that was used in a current session.
We use other vendors’ libraries only on the client side. More info here: https://www.nomachine.com/AR10K00696.
On the server side it must be the library we ship or compiled from our sources, as explained here: https://www.nomachine.com/AR09M00863.Yes, that’s right. I was about to reply but you beat me to it 🙂
You need a rule like this
All UDP UDP 0 – 65535 {Client_Public_IP}Attachments:
Something to remember is that WebRTC uses 80 or 443 for signaling if using websockets or not. 3478 is the default port for communicating with STUN/TURN servers but some might be configured to listen to 19302-19307 (Google’s STUN), 5349 (TLS), 80 or 443. And a WebRTC P2P connection will use random port in range 0-65535 for sending data.
Hi, Mojave needs you to grant special access to external programs in order to control the Mac from remote as well as access its microphone and camera. (more about this is here if you’re interested: https://www.nomachine.com/AR10P01001)
It could be that you didn’t enable NoMachine correctly during installation? You should see something like this (see attached image) if you go to your Security & Privacy settings. Check that nxnode and NoMachine programs are in the list and that they are enabled.
If this doesn’t help, let us know.
Attachments:
Hi, just for clarity: Windows ‘A’ (don’t know the version), Windows 7 (‘B’ ) and RedHat computer we’ll call ‘C’.
Am I right in assuming that when you connect from B to C the performance is fast, i.e they are the same hosts you mention in Set-up 1?
If so, that would mean that the problem is WRD, not NoMachine. A possible assumption about any slowness being caused by WRD could possibly be because it intercepts primitive graphics and not images in order to draw the content of Windows applications (?) Nxplayer draws the remote desktop as images which Windows Remote Desktop Protocol can’t compress optimally.
Out of curiosity, what happens if you connect from A to B with NoMachine and run NoMachine from within your NX connection?
It looks like a firewall problem. You need to open all ports which could be required by the WebRTC connection. So open traffic for all ports for your specific IP from which you are connecting.
To configure it please edit Security Group rules in the AWS configuration (see section “Configuring the security group” in https://www.nomachine.com/accessing-your-remote-linux-desktop-on-amazon-elastic-compute-cloud-via-NoMachine).
The logs didn’t attach, most likely because they were too big. Please send them to forum_at_nomachine_com making sure to reference your topic. Thanks!
Yes, please make reference to your topic either in the subject or body, so we know who they are from. Thanks!
Please check if an X process is running. You can do that by executing
ps -ef | grep X.Send us /var/log/Xorg.0.log if present.
Send us the server side logs (possibly with debug level enabled). To do that you need to follow the instructions here: https://www.nomachine.com/DT10O00163
You can submit all your attachments to forum[at]nomachine[dot]com.
We’re still unable to reproduce the problem. If we send you a debug library with further instructions, would you be able to resubmit some new logs? This would allow us to get more debug information.
The VM has a NVIDIA GM200GL Quadro set as PCI Passthrough.
Will i need to enable H.264?
if the card is properly visible to the guest system in the VM, nvenc should at least try to initialize, and will then be visible to NoMachine automatically.
I assume i then need NoMachine_6.4.6_5 for my Win10 PC to access the Linux VM?
As I mentioned earlier, you can either install NoMachine, the free package NoMachine or Enterprise Client on the connecting client.
Hi Dave, please follow these instructions:
How to disable or uninstall NoMachine USB drivers on Windows
https://www.nomachine.com/AR12O00955
