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Have you tried the tips here? https://www.nomachine.com/AR09O00937
The user,whose computer is being accessed (so the one receiving technical support), needs to accept the connection – this is the default setting of the software once it is installed.
Please consult the following guide which gives further details about the server-side configuration https://www.nomachine.com/DT11M00107#3.
See https://www.nomachine.com/TR01N06385
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We will provide an up-to-date version of USB drivers with the incoming v. 6 (which should be released soon). Once available, upgrading to v. 6 will help to solve also your issue.They didn’t attach, there is a limit on the size
Submit them to forum[at]nomachine[dot]com making sure you include the link to the forum topic.
Thanks!
Can you submit a screenshot of the error message that you get when trying to connect to the problematic Windows host?
We’d also need logs which you should enable before reproducing the problem. Instructions on how to extract them are here: https://www.nomachine.com/DT07M00098. Submit them to forum[at]nomachine[dot]com making sure you include the link to the forum topic. The screenshot you can submit here if you wish.
Kroy forgot to mention the Trouble Report which documented the issue 🙂
Unfortunately, this key is not available in Chrome (Chrome developers would need to answer why that is). We’ll look into this further, and thanks very much for pointing it out.
Can you tell us exactly what distribution and version of Linux you’re running on the remote machine?
Please take a look at the recently updated Feature Request: https://www.nomachine.com/FR03M02905
I assume you are connecting to a remote Linux host (you originally opened the topic for Windows questions) so I’ve changed it since virtual desktops are a feature of our Linux products with the terminal server functionality (e.g Workstation).
When connecting to a virtual desktop on Linux, the applications are part of the desktop and you will see them only in the taskbar of that virtual desktop.
What you need to do is to ‘Create a new custom session’ which will run applications in rootless mode and you will then see them in your local taskbar. There are two ways to do this:
1) Create a new custom session for every application you want to access
OR
2) Create a new custom session and flag the ‘Run the console’ (see attached). This will start a console from which you can then launch the applications you want by using the appropriate command.
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