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BritgirlKeymaster
Can you tell us the exact version of Mac OS X?
BritgirlKeymasterI suggest you take a look at our installation guides. You can find these in the support section of the website: https://www.nomachine.com/all-documents.
Alternatively, you can find them also linked in our Knowledge Base https://www.nomachine.com/search/node/installation%20guide.
I also suggest you download and try the any of packages offering the virtual Linux desktop functionality. They are available in the following section of the website in evaluation. A good starting point is Terminal Server or Workstation:
BritgirlKeymasterHave you tried this?
BritgirlKeymasterRight now routers supporting UPnP or NAT-PMP are configured automatically to pass connections to NoMachine and all required information is displayed at initial screen (Welcome to NoMachine).
Routers not supporting UPnP or NAT-PMP and Firewalls have to be configured manually to pass traffic to port 4000 (NX protocol), 22 (SSH protocol on Linux/MacOSX) or (4022) (SSH protocol on Windows).
Additionally, your NAT service is running on Virtual Box which means that it cannot be configured automatically with help of UPnP or NAT-PMP. To do it manually please refer to: https://www.virtualbox.org/manual/ch06.html#natforward
BritgirlKeymasterJust a reminder that 3.5.0 issues are now dealt with via the traditional support channels. From the logs we saw that it was an issue with 3.5.0 client to version 4 server.
A Trouble Report was opened and has since been fixed.
https://www.nomachine.com/TR11K04011
BritgirlKeymasterFrom what you write it seems that you are connecting to a physical desktop session. Did you try Enterprise Desktop or Enterprise Server? The latter offers the virtual desktop functionality (as do Workstation, Terminal Server, Cloud Server) which is what you should be using.
BritgirlKeymasterWe are aiming for the end of the year. You can sign up to our news mailing list to get updates from us about any of our products.
BritgirlKeymasterPlease send us the output to issues[at]nomachine[dot]com. Make sure you reference the title of your topic. Thanks.
BritgirlKeymasterCan you send the files to issues[at]nomachine[dot]com? They might have been too big to attach in the forums. Make sure you reference them with the title of your topic. Thanks
BritgirlKeymasterFrom this:
NX> 161 Enabled service: nxserver.
NX> 162 WARNING: Cannot find X servers running on this machine.
NX> 162 WARNING: Connections to the physical display are not possible.
NX> 161 Enabled service: nxd.it’s telling us that nxserver was not able to find or access the local X server, and make it available.
If there is a working X server, then please enable logs in server and node configuration file, restart nxserver, check the
status once again after few seconds and send to us whole var/log directory.Additional output of the command: ps awwxo ‘ppid,pid,comm,args’ would be helpful.
The logs can be sent to issues[at]nomachine[dot]com.
BritgirlKeymasterNoMachine for Android tablets is available. (both from our website and Playstore) https://www.nomachine.com/download
Also check out the tutorial: https://www.nomachine.com/getting-started-with-nomachine-for-android
BritgirlKeymasterFirst try updating to the latest version and report back (you are using 4.3.23, and we just released 4.3.24). If the problem is still there, I suggest you extract the logs and submit them to us via issues[at]nomachine[dot]com. To extract the logs, check the instructions here: https://www.nomachine.com/AR07K00677.
BritgirlKeymasterSo this is a different problem and should be dealt with in a new topic. https://www.nomachine.com/forums/topic/black-screen-when-connecting-to-red-hat
BritgirlKeymasterCan you tell us the Linux distribution?
Can you tell me the exact package name you downloaded?
BritgirlKeymasterHi, can you tell us whether you are noticing the same behaviour with a more recent release?
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