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@samikbaqchi we’ll need the installation logs. They are placed in the AppData folder under the user’s home, e.g.:
C:\Users\USER_NAME\AppData\Local\Temp\Setup Log 2016-04-2…..
Send them to forum[at]nomachine [dot] com
If you are connecting to virtual Linux desktop sessions, configuration wise there should be nothing to do other than disabling X11 vector graphics mode (previously known as “lightweight” mode) on the server. For more info see here https://www.nomachine.com/AR02L00779. We will detect what’s in place on the server side and tell the client to do the appropriate decoding.
On the client side if you have Win or Mac, then the system’s H.264 decoding will be used. If you’re using Linux, you’re going to need the FFMPEG libraries installed. See the article here for more details: https://www.nomachine.com/AR10K00696.
To check what’s being used in your session, you can look in the C-*/session logs. There should be a line: Info: Using H.264 software encoder.
You can also check when connected by going in to the menu CtrlAlt0 ->Display -> Display settings and seeing what appears at the bottom.
If you followed the procedure correctly on the Workstation and client-side hosts, then you shouldn’t have any problem, but there are 2 possibilities when decoding doesn’t work: a) when session resolution is higher than 1920×1080 (we explicitly disabled higher resolutions due to problems with some of the old graphic cards), b) your Windows is in a virtual machine, so it lacks hardware capabilities.
Hi, at the moment remote access via the browser is available in Cloud Server, but we are evaluating whether to add this functionality also to our other products in the NoMachine for the Enterprise range.
@Spart, thanks for sending in the logs. We can confirm that the bug reported in 5.1.9 is fixed in the latest version, so everyone please update their software to 5.1.2x.
Yes. But I will send it again. Write to forum[at]nomachine[dot]com and we can also send it to you that way.
Can you confirm what you’ve installed on the server side? Which product from us and which version (i.e is it the latest 5.1.x?)
We don’t have any plans to make changes to how UPnP in the near future is handled, but your suggestions are very much appreciated and we’ll certainly take them into consideration for our roadmap 🙂
There is a Trouble Report for this bug in our KB: https://www.nomachine.com/TR04N06700
Please use the ‘notify me’ tool to track the status of it.
From the excerpts you sent it seems that you some old files in the install directory. Uninstall, remove any traces of the installation directory completely and install again.
Reporting on behalf of the NNois:
You saysWhat do you mean with ‘physical display session’? In your previous post you were saying that the option solved the problem when connecting to the Physical display.
I have two types of nodes where i’m connecting, ones with no displays attached so NoMachine create one, the other (the majority) are one with a physical display attached where I need to connect.At first I thought the switch DisplayServerExtraOptions “-nodamage” soled the problem but I was connecting on a node where there was no physical display.The problem explained:As soon as I use the switch “no damage” on nodes with a physical display, I’m not able to connect to it, with the error <No available sessions on this server>on the client. If I disable the option, that’s workingIn a next message, as I have time to help you to track this I’ll send you my logs files.