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January 15, 2016 at 12:45 in reply to: [Windows 8.1 Pro] Installation hung on checking computer configuration #9677
Britgirl
KeymasterThe last set of logs were useful 🙂 and now it’s being investigated.
Britgirl
KeymasterTo connect from Windows to Linux, you will need to install NoMachine on the Windows PC (client) and NoMachine on the Linux host (the machine you are connecting to). Please follow the illustrated Getting Started Guide here: https://www.nomachine.com/getting-started-with-nomachine
Britgirl
KeymasterWe have inserted a new Feature Request: https://www.nomachine.com/FR01N03001
This will let you specify a range of displays allocated to connections to the physical desktop.
Britgirl
KeymasterCan you tell us if you are experiencing the same problem with version 5? If so, please follow the instructions here https://www.nomachine.com/DT04M00076 and send them to us as you did before.
January 7, 2016 at 09:56 in reply to: SW Update: Please verify that administrator username and password are correct #9577Britgirl
KeymasterWe’ve not had any further news, so what we suggest is to reinstall from scratch and let us know if you are experiencing the same issue.
Britgirl
KeymasterThis has been open for some time and we have not heard back. Please download and install (or use the automatic updates) the latest version and let us know if you are still encountering the problem. Thanks!
January 5, 2016 at 09:28 in reply to: [Windows 8.1 Pro] Installation hung on checking computer configuration #9557Britgirl
KeymasterWe’ve sent you an email with a link to a debug package. We’ll need logs from the var/log directory including the nxerror.log. Follow the instructions here: https://www.nomachine.com/DT07M00098
Britgirl
KeymasterEverything you need to know about the benefits of NX over SSH are here: https://www.nomachine.com/AR11K00739
December 29, 2015 at 11:06 in reply to: [Windows 8.1 Pro] Installation hung on checking computer configuration #9494Britgirl
KeymasterHi, we will need some further information from you if you are interested in helping us with further investigation. We’ll send you a private message.
Britgirl
KeymasterThe NoMachine Network functionality is in its final stages. We’ll most likely start notifying users via the forums when the time is near 🙂
Britgirl
KeymasterIt is not clear what your set up is. What NoMachine products are you using (and the versions). What did you do to establish this dynamic tunnel?
How are you configuring NoMachine to use it?Britgirl
KeymasterHi, we’ve emailed you further instructions. Have you received it?
Britgirl
KeymasterHi, can you send those logs to forum[at]nomachine[dot]com? Check out this article first: https://www.nomachine.com/DT07M00098
Britgirl
KeymasterWe need the logs to be able to understand what’s happening. Can you send them directly to forum[at]nomachine[dot]com? Make sure you reference your topic title.
Britgirl
KeymasterThe AVC pack isn’t available for Android. H.264 decoding on supported mobile devices will be added in the future, though. Please sign up to be notified when it has been implemented: https://www.nomachine.com/FR12M02991.
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