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Snejok, please be patient. To go through the logs will take some time. Can I suggest something though? For large environments the traditional support channel is probably better. If you have a customer ID, log in and open your support ticket in the support enquiries section.
Hi, we have a Feature Request open: https://www.nomachine.com/FR12L02847
If they’re too big, they won’t be accepted. You can send them to issues[at]nomachine[dot]com. Make sure you reference the title of your topic in the subject.
We’ll then take a look.
Snejok, you should update the client. Are you able to reproduce it using the latest version on the client side?
Custom session in floating window mode requires XQuartz to be installed on OS X. You can install it by opening Applications => Utilities => X11 and by following the instructions shown there. More details can be found here: http://support.apple.com/en-is/HT201341
Yes, these are the TRs that were raised. You can sign up to receive notification of when the patches have been released. Most likely the next update.
The free version doesn’t place any limitations on whether you are using it on a LAN over the network. It is supposed to do exactly that: provide access to users over any network 🙂
How you have set the software up is exactly one of the ways that we want it to be used. However, as a commercial set-up you should ideally use NoMachine Enterprise Desktop. The EULA places limitations based on the type of deployment.
That said, you will have to manually configure your router, each VM should have its own port, instead of relying on UPnP which is really geared towards the “consumer”. UPnP is intended primarily for residential networks without enterprise class devices, and for those users who aren’t network-toplogy savvy. UPnP provides the “plug in and play” element in the free version so that inexperiencedusers can just install and use it to access their remote PC or Mac.
You can read more about UPnP here:
https://en.wikipedia.org/wiki/Universal_Plug_and_Play
and here:
http://community.spiceworks.com/topic/128257-what-is-the-best-enterprise-router-for-upnpAll in all UPnP is OK for home networks and not a protocol on which you should base your commercial solution that you have created.
A solution, to avoid having to manually configure your router for 25+ servers, could be to evaluate a multi-node set-up. This would make it much easier to manage your users and VM’s, and you would be able to add new nodes for those VMs on the fly. As a bonus, rather than have multiple IPs and ports to manage, you would have a single IP/port for entry because on your Ubuntu server you would install Enterprise
Server. By configuring and setting the necessary parameters on the NoMachine Server, you could then bind users to their respective VMs. Each of those VMs would function as a node with Enterprise Desktop installed.We can certainly help you to resolve any technical issues, but to do that we would need further information about your network topology which ideally is something that the sales team can help you with along with giving you an estimate of the licenses that you would need for your environment.
A TR has been opened for this issue:
If your machine is 32-bit, then you’ve installed the wrong package. The 32-bit package is available here:
A TR has been opened.
Users cannot connect when the NoMachine server is installed on a Windows Active Directory client
https://www.nomachine.com/TR10L04643You may select the ‘Notify me when the TR is closed’ option to be informed when a fix for this issue is available.
3. it has a performance bug. if there is low traffic, the incoming stream pauses for 1 second every 2-3 or so seconds. If there is a fullscreen video playing instead consuming a bigger amount of bandwidth, it doesnt do those pauses. it is especially evident when you start to play an mp3 on an otherwise static remote desktop, it then stutters so much that it is unbearably and it is useless to listen to. one workaround that i found is if I hold a finger on the ipad screen continually scrolling it around then the stuttering stops and it is fluid. I guess some kind of connection “sleeping” happens when there’s low traffic and no touching activity.
We have reproduced this and have commenced investigation.
Is h264 support included with the iOS client or not? (I couldn’t find any information about that)?
No, it’s not available in the current version.
for any other reader’s benefit, the command process is:
Show the connection status -> Connection preferences -> Performance
Just for the record, both GUI labels are correct. It depends on whether you are using the free version or not.
‘Show the server status -> Server preferences -> Performance’ appears in any of the server products from the NoMachine for the Enterprise range.
If you are connecting to Unity 3D, this might help: https://www.nomachine.com/AR09L00814