Britgirl

[Britgirl]

Is it possible for the user to start a new connection i.e not using the old session file?

[Britgirl]

Hi, thanks for the screenshot. The second one failed to upload, could you send it to forum[at]nomachine[dot]com and I will add it separately. Thanks!

[Britgirl]

In the meantime we have not been able to reproduce the same behaviour specifically when scrolling. It would be useful to see system logs (journalctl) so submit that as well when you are able to reproduce it.

There was another user that was experiencing something similar which you can see here: https://forums.nomachine.com/topic/session-terminated-unexpectedly, and we reproduced it with the same set-up and steps.

That crash is due to an Xorg bug that is exposed by NoMachine registering for receiving ButtonPress events from the system. You can find the workaround in that topic.

[Britgirl]

Hi, we got the attachment but it was not complete. You sent us one file from the directory and it didn’t include the ~/.nx/node folder. Can you zip up everything and send it again? Thanks!

[Britgirl]

Hi, can you send the logs from the server to forum[at]nomachine[dot]com please? Please use the title of the topic as the subject of your email.

[Britgirl]

What exact version 8 do you have installed and on which Linux distribution?

You could try editing /usr/NX/etc/node.cfg and set:

AudioInterface alsa

and restart the nxserver:

sudo /etc/NX/nxserver –restart

[Britgirl]

Please submit the full logs from both server and player sides as per the instructions here. Thanks!
https://kb.nomachine.com/DT07S00244

Submit them directly via email to forum[at]nomachine[dot]com making sure to reference the title of the this topic (in the subject).

[Britgirl]

GPUs must be NVENC-enabled. What specific model is it?

To check what’s being used in your session, you can open the NoMachine connection menu (Ctrl-Alt-0) and go to Display -> Settings. You can also look in the C-*/session logs.

If the model is nvenc-enabled and the drivers are proprietary (if they are nouveau, please switch to proprietary ones), then we’ll need to see the logs. Follow the instructions in this document, making sure to enable player and server side logs as per the instructions before reproducing the problem. You can send everything to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks.

[Britgirl]

Thanks for your feedback! A lot of work has been done in this v8 for Android/iOS. Yes, it was a while coming, but it was definitely worth the wait 🙂 Keep nomachining!

[Britgirl]

I had the logs checked again by our Core team. The problem is related to how NoMachine handles 10-bit color displays.

We’ve opened a Trouble Report which you can monitor here:

https://kb.nomachine.com/TR03U10784

The workaround is to use X.org instead.

[Britgirl]

The image shows that the connection was interrupted, not by you, but because the remote computer you are connecting to was restarted or shut down. Are you maybe rebooting the server when you want to disconnect? If you’re not doing that, this needs further investigation to understand why you are seeing that error.

The second thing is your question about attempting to reconnect. The client will attempt to reconnect when a networking error occurs, or when the NoMachine server detects a condition requiring an automatic reconnection (like when you reboot the server to apply a change, for example). If the connection was terminated cleanly, then it should not reconnect 🙂

To disable auto-reconnect – just edit ~/.nx/config/player.cfg

<option key=”Automatically reconnect to the server” value=”false” />

[Britgirl]

Sorry I forgot to include the link to our article in the KB. Try the tips here and let us know 🙂

How to enable audio on systems relying on PipeWire for sound
https://www.nomachine.com/AR07T01168

[Britgirl]

All topics and replies are generally marked private whilst they do through moderation 🙂

This question has already been asked: https://forums.nomachine.com/topic/nomachine-enterprise-client-as-flatpak-app#post-38301

Hosting our packages on a third party website is something that needs careful thought, not just for the benefits it may bring to NoMachine but also the legal considerations. It’s a question that would be better submitted to our team (Sales or Product Marketing) via the website. Please go to https://www.nomachine.com/contact-request and select General Enquiries.

[Britgirl]

p.s please provide your feedback here 🙂

[Britgirl]

Please proceed to the Apple and Play Stores where you can download the latest release, NoMachine 8 for Mobile. Thanks!

Full announcement here https://kb.nomachine.com/SU03U00243.

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