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May 23, 2025 at 20:02 in reply to: Does NoMachine 9 have any improvements apart from cloudy/vpn stuff #53108
Britgirl
KeymasterWill Nomachine work with new EGL backend of KDE 6.x?
It already does.
Headless remote login support?
If you refer to the graphic card turning off when the monitor is off or not connected, this is the way the Linux kernel, the graphics drivers, the Linux distributions work, there is no “fix” we can do in our software since it’s not a problem of our software, Annoying? It  is. Write an e-mail to your Linux distributor or buy a dummy HDMI display adapter. There are many on Amazon sold for a few bucks.
White screen and then disconnect across most Wayland compositors fixed?
As far as we know NoMachine works with “most Wayland compositors”, already in the 8. Specifics please.
Britgirl
KeymasterHi Steve, in the public download pages we show the latest version. Customers with valid subscriptions can download version 8 from their User Area. If you write to us though, we can pass you the links to download what you need 🙂
Britgirl
KeymasterWe suspect the wget command failed because the nomachine.deb file that exists there is the armhf file. So remove current installation again and this time try:
wget -O nomachine.deb https://download.nomachine.com/download/8.16/Raspberry/nomachine_8.16.1_1_arm64.deb
again.Britgirl
KeymasterHi, no there aren’t any graphical restrictions.
Can you submit a screenshot of what you actually see?
Britgirl
KeymasterPrevious reports have revealed that Raspberry Pi reports a 64-bit kernel. This is why uname -m command shows aarch64. However, the OS is actually 32-bit-based. Could you try installing a package suitable for ARMv7?
Links to similar posts:
https://downloads.nomachine.com/download/?id=108&distro=Raspberry&hw=Pi3
Britgirl
KeymasterI see you used
ssh-keygen -m PEM -t rsa -b 4096
to generate the keypair.Did you try to use a keypair generated by running:
ssh-keygen -t rsa -b 4096
?Britgirl
KeymasterHi, it sounds very similar to this bug report.
Cannot login by NX protocol and private key when option ‘Import the private key to the connection file’ is checked
https://kb.nomachine.com/TR05S10271As a temporary workaround, do not check option ‘Import the private key to the connection file’ in the UI.
Britgirl
KeymasterHi, can you tell us the output of “uname -a” run in a terminal on the RPi device?
Britgirl
KeymasterWe have been unable to reproduce this same behaviour. Logs show an error similar to when the machine is not rebooted, but we know that you did reboot. Ideal would be to debug deeper with a debug package that we would create. If you are interested, let us know. In the meantime we will continue investigating.
Britgirl
KeymasterHi, are you able to send us the server-side logs so we can check them? Please enable debug and reproduce the problem by connecting to that Linux Mint server. You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243
Send them to forum[at]nomachine[dot]com or post them here. Please use the title of this topic as the subject of your email.
The logs show a possible crash of the nxnode process, which is unusual, so it would also be useful to have the backtrace. Please see the following article for instructions on how to get any core files https://kb.nomachine.com/AR09L00810Thanks!
Britgirl
KeymasterHi, we were able to reproduce the same issue and a fix is scheduled, not for the next release but the one after that. We’ll publish the Trouble Report to track soon.
Britgirl
KeymasterHi, is there a monitor attached to the Linux Mint machine you are connecting to?
Is the image of the desktop you see totally frozen? Or do you see some screen changes when you are connected?
Logs would be useful. On the Newby machine, enable debug and try to reproduce. Please follow the instructions here: https://kb.nomachine.com/DT07S00243
Send them to forum[at]nomachine[dot]com or attach here. Please use the title of this topic as the subject of your email. Thanks!
Britgirl
KeymasterHi, thanks for letting us know and good to know it’s now working again.
Britgirl
KeymasterThanks for the logs, they were helpful. We have reproduced the same behaviour on one of several hundred test machines we have in our labs and we are actively working to find a solution.
May 15, 2025 at 17:50 in reply to: Ubuntu 24.04.2 LTS improper rendering (black screen + split screen) #52990Britgirl
KeymasterThe logs didn’t show any NoMachine errors or misbehaviour, so this could be an indication that there is a problem with the drivers.
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