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Can you provide details of OS client side and application and their respective versions? What application is it on the server side, OS and desktop environment and version? That way we can investigate.
Hi ramkiller1, we will still need logs. Follow the instructions here and send to issues[at]nomachine.com
It’s a bug and a TR has been opened.
Hi Zia,
Did you log in with the customer ID and password that was created for your, and download the AVC package?
Hi DarkNova, to better understand what the issue is, can you please send three screenshots, in PNG format, taken 1:1 of the display as rendered by NoMachine, TeamViewer and UltraVNC?
It would also be nice if you could send the screenshot while the display is in “Keep aspect ratio” and “Fit to window” mode, so that we can understand if it’s only a problem with the scaling algorithm.
Attach images to your reply or send to issues[at]nomachine.com.
Doc, check this article…
The correct command to update RPM packages is:
rpm -U <package_name>
and in the case of DEB
dpkg -i <package_name>So using this command when upgrading to Terminal Server from NX Enterprise Server 3. Did you use either of these? We’ve checked to make sure, and if everything is working ok. If you did, we appreciate seeing the installation logs so we can see what happened and fix it. Just zip up the VAR logs and send them to us http://https//www.nomachine.com/AR07K00677
To fix the problem, you should copy the lic files to /usr/NX/etc/. If that doesn’t help, do a reinstall.
Can you try the latest release, NoMachine 4.1? If you are getting the same issue, we will then require the full set of logs.
https://www.nomachine.com/AR07K00677
Hi, can you try the recent 4.1 update?
Please check if this is due to some antivirus running on your machine. In particular try to shut down BitDefender or make an exception for the NoMachine client.
See here: http://forums.thesecretworld.com/showthread.php?t=48919&page=35
and here: http://forums.thesecretworld.com/showthread.php?t=77016
NoMachine Terminal Server v.4 = NX Enterprise Server 3.5.0. See this article here which explains what you need to use in version 4 based on what you were using in 3.x. https://www.nomachine.com/AR09K00689
Could you please submit your full set logs to issues[at]nomachine.com as they didn’t attach (perhaps they were too large)?
Hi, it’s not clear what the problem is. In version 4, the commands are exactly the same nxserver –list and so on. Are you getting errors? If so, can you tell us what they are?
Please try the advice here first: https://www.nomachine.com/forums/forums/topic/cannot-connect-to-server