Forum Replies Created
November 5, 2021 at 15:52 in reply to: Authentication failed with error 12 #36124
You can find information about error 12 here: https://knowledgebase.nomachine.com/AR03S01118
This error can also be shown when the password is not correct.November 5, 2021 at 15:40 in reply to: No available sessions on this server #36123
It looks like the installation is broken and there is no license file.
If you have an active subscription for this license, I suggest you check this article explaining how to install it: https://knowledgebase.nomachine.com/AR11R01100November 5, 2021 at 11:46 in reply to: Terminal server 7.7.4 with Okta configuration not using our proxy to get to okta #36116
If you have an active NoMachine subscription I suggest you open a Support Enquiry from your Customer Area. Thank you!November 5, 2021 at 11:13 in reply to: Unable to authenticate upgrade #36114November 4, 2021 at 17:14 in reply to: Can’t control mouse and keyboard (Windows server, multiple clients) #36105
We have sent you a new debug package with further messages enabled. Please check your inbox. 😉
In addition, you may check the view-only mode status configuration as suggested in the articles below:
https://knowledgebase.nomachine.com/DT10O00155#2.2November 4, 2021 at 16:59 in reply to: Ubuntu VM and Intel Quick Sync H264 HW acceleration #36104
I am sorry for the delay. We had to investigate and decided to create this Feature Request:
Adding support for VA-API hardware H.264 encoding on Linux
https://knowledgebase.nomachine.com/FR11S04222November 3, 2021 at 17:23 in reply to: Install script error #36094
We were able to reproduce the problem in our labs and have opened a Trouble Report: https://knowledgebase.nomachine.com/TR11S10395
Thank you again for reporting. 😉November 3, 2021 at 17:11 in reply to: Incorrect mapping of `~ key on macOS (after upgrade from 7.7.2 to 7.7.4) #36093
Can you enable it on both sides and let us know what is highlighted when you press the problematic key?
You can take a look at this article: https://support.apple.com/guide/mac-help/use-the-accessibility-keyboard-mchlc74c1c9f/macNovember 3, 2021 at 17:02 in reply to: Keyboard shortcut from Linux client to Mac OS x #36092
Sorry if I was not clear. By inside the session, we mean inside the nxplayer window. Does this help?November 2, 2021 at 18:29 in reply to: Nxnode.bin segfaults on logout #36078
We could not reproduce the problem in our labs. Would it be possible to upgrade your system to 7.9 and see if the problem persists?November 2, 2021 at 18:25 in reply to: Any solution to dynamic ip? #36077
This article might help you with this issue: https://knowledgebase.nomachine.com/AR11L00827
But if the IP is changing all the time, the easiest solution would be this feature that is under development: https://knowledgebase.nomachine.com/FR07J02731November 2, 2021 at 18:07 in reply to: How to allow NX to change display resolution on headless Raspbian? #36076
Please take a look at this article: https://knowledgebase.nomachine.com/AR02M00836November 2, 2021 at 18:06 in reply to: Your own display resolution option does not work #36075
If you’re referring to the “Use custom resolution” field in the display settings, then only resolutions allowed by the remote system are available. You can take a look at this article: https://knowledgebase.nomachine.com/AR02M00836November 2, 2021 at 13:28 in reply to: Connection reset by peer #36065
The logs failed to attach. Can you please send them directly to forum[at]nomachine[dot]com adding the title of the topic to the email subject? Thanks!October 29, 2021 at 11:21 in reply to: No available sessions on this server #36012
To help us understand the problem, can you send us sever-side logs and we will queue them for investigation?
You can follow the instructions in this article: https://knowledgebase.nomachine.com/DT11R00181
Please send the logs directly to forum[at]nomachine[dot]com adding the title of the topic to the email subject. Thanks!