Britgirl

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Viewing 15 posts - 1 through 15 (of 5,396 total)
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  • in reply to: Planning to release Windows 11 ARM NoMachine? #54651
    Britgirl
    Keymaster

    Hi Lucas.B, we have registered your interest in a NoMachine for Windows ARM 🙂 Did you already see our recent reply to this topic https://forum.nomachine.com/topic/can-we-please-have-an-windows-arm64-version? We’ll post any updated information about available native packages for ARM on these forums. Work has already started 😉

    Britgirl
    Keymaster

    Hi, thanks for the logs. We can see a crash of nxnode:

    3245 3245 2025-10-21 08:48:00 759.364 NXSERVER WARNING! Process '/usr/NX/bin/nxexec --node --nopam --user agt --priority realtime --mode 0 --pid 53' with pid '5816/5816' finished with exit code 11 after 735,372 seconds.

    The logs, though, were missing the agent/node components, which would tell us why the nxnode is crashing. Are you able to send us the full logs? You can extract them using the instructions here: https://kb.nomachine.com/DT08U00298. Please follow the steps for extracting through the UI.

    Also look for a core file or a crash report from nxnode and send the backtrace to us. Instructions on how to do that are here: https://kb.nomachine.com/AR09L00810. You can attach everything here or send them to forum[at]nomachine[dot]com. Thanks!

    Britgirl
    Keymaster

    Hello,

    adding an option to swap Control and Command modifiers on the remote desktop was implemented in 9.0.188. Are you using v9 on both client and server sides?

    The new option is added in connection menu -> Input. You can see a screenshot in “Guide to the Functionality in the Menu Panel on Windows”. The label is “Map Ctrl to Cmd and Win to Ctrl”. When this option is not enabled, instead, the user has to use the remote modifier for applying keyboard shortcuts inside the NoMachine session.

    https://kb.nomachine.com/DT08U00291#3

    Britgirl
    Keymaster

    Hi, thanks for the logs provided. We found an issue (not the same one as TR06W11409 mentioned above) that could cause a crash of the nxserver daemon process and we are already working on fix. You can use this link to monitor its status: https://kb.nomachine.com/TR10W11608.

    in reply to: NoMachine not recognizing dual monitors #54637
    Britgirl
    Keymaster

    The output seems ok. The monitors are extended so all should work. You can use Ctrl+Alt+A shortcut to see all monitors, or Ctrl+Alt+1 (or 2) to switch between them. Check this guide out for more details: https://www.nomachine.com/support/documents/switching-the-view-between-multi-monitors-during-a-remote-desktop-session. Are you not able to switch between them?

    in reply to: Nxnode terminates on Fedora 41 #54636
    Britgirl
    Keymaster

    Please submit the output of ‘ps -ef’ and new server logs. You can extract them using the instructions here: https://kb.nomachine.com/DT08U00298 using the UI. Set the level to Debug, restart the server, reproduce the problem, then “Take logs”.

    You can attach everything here or send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

    in reply to: How to customize the Disconnect/Terminate/Cancel window? #54635
    Britgirl
    Keymaster

    It seems you have enabled a v3 compatibility option in the server, which goes way back to v4.

    # dialog=1 display the disconnect/terminate dialog which is in the #ConnectPolicy key of the server.cfg.

    Try setting dialog=0
    #ConnectPolicy autocreate=1,autoconnect=1,automigrate=1,desktop=0,dialog=0,xsessions=0,udp=1

    Now, the terminate button is in Connection info panel. When you close the client window, it just disconnects.

    in reply to: Can we please have an Windows ARM64 version? #54617
    Britgirl
    Keymaster

    Hi, we have this planned. It was put aside in previous versions to allow us to focus on other priorities, namely NoMachine Network. Development will start soon. About using the x64 package, you can use it, our tests were ok except for functionality that requires device drivers. Installing through chocolatey also worked.

    in reply to: Remote display frozen at connection #54613
    Britgirl
    Keymaster

    No problem Truc113. Let us know at your earliest convenience.

    Britgirl
    Keymaster

    Yes, you are right and we have already started work on implementing support for VA-API.


    @Kermu
    , possible solutions right now to have a working AMD h264 hardware encoder are to downgrade the driver and downgrade the Linux distribution version whilst you wait for support for VA-API to be released in NoMachine. We’re not able to provide an ETA yet, but its high on our priority list.

    in reply to: Windows 11 map connected drive to public desktop #54586
    Britgirl
    Keymaster

    Hmm. We can only reproduce it when logged in as a non-admin user on the client side. We cannot reproduce it when the user is an admin account. Here is when we reproduce it:

    1. Non-admin is logged in as the local user on the client side

    2. Non-admin or admin user is connecting through NoMachine

    3. Sharing is set to Public

    4. Remote disk (server side) is shared

    Is this the same for you?
    In point 1, we also tried with the built-in administrator account and can access the correct drive.

    in reply to: Hide Player & Network options from settings at install? #54564
    Britgirl
    Keymaster

    Hi, it is not possible to disable them when installing, but there are two keys to do it on server and client:

    Please take a look at the following article for details: https://kb.nomachine.com/AR06W01278.

    Essentially, after installation on the server machine you can prevent that host being added to Network. Instead, by editing the player.cfg on the device you are connecting from you can prevent logins to the NoMachine Network service and connections with the Machine Id.

    in reply to: Win 11 – Screen blanking doesn’t work #54558
    Britgirl
    Keymaster

    Hi, the other topic that you linked points to the Trouble Report, currently open, https://kb.nomachine.com/TR05T10545. We are actively working on a solution. Please use that link to monitor its status. Do you specifically have duplicated monitors on the Windows machine you are trying to blank? As a workaround, set the monitors to ‘extend these displays’: blanking will be set correctly.

    Britgirl
    Keymaster

    “I’ve put the server log into debug mode but sometimes it can go for a week or more without glitching.”

    Send in the logs if it happens again 🙂

    Britgirl
    Keymaster

    @Frank, we looked at the logs and noticed a similar problem to this bug report, https://www.nomachine.com/TR06W11409, which was fixed in 9.1, so if you have not updated to the latest version yet, please do so. If you are still seeing the same issue, yes, new logs with debug enabled would be useful. Please see the following instructions for how to set the debug level and gather logs, https://kb.nomachine.com/DT08U00298.


    @CheltenhamSteve
    , it is not clear what steps you are taking to connect to the NoMachine server. What NoMachine product and version are you using on the device you are connecting from and what NoMachine product and version is installed on the target machine?

Viewing 15 posts - 1 through 15 (of 5,396 total)