Britgirl

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Viewing 15 posts - 1 through 15 (of 5,442 total)
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  • in reply to: NoMachine not finding hosts on LAN #54909
    Britgirl
    Keymaster

    We always publish the latest version of the software on our public download servers, and we do this for a reason which is explained here https://kb.nomachine.com/AR08C00250.

    We can of course provide you with a temporary link to the earlier version that works if you contact us through the website. First, we need to understand why both of you are encountering this issue.

    Camero1579, I assume that you are also using Linux? If so, can you tell us the distro and desktop environment? Please locate the server.cfg on your server machine, and tell us what is written in the following key AvailableSessionTypes.

    Pavlos, if you have a chance to do the same (do you would need to update to 9.2 again), the question also applies to you as well 🙂

    in reply to: How to disable all notification bubbles #54902
    Britgirl
    Keymaster

    Hi, NoMachine balloon notification cannot be disabled. Take a look at the following article:

    Is it possible to disable NoMachine balloon notifications?
    https://kb.nomachine.com/AR07W01313

    Britgirl
    Keymaster

    The error message is printed when the POSIX error is a timeout. The reason why the error is received could be wrong, but our tests on the fly didn’t reproduce a similar issue. Can you send us the logs from both client and server machines? You can extract them from the UI using the instructions here: https://kb.nomachine.com/DT08U00298

    Send them to forum[at]nomachine[dot]com or attach them here. Please use the title of this topic as the subject of your email. Thanks!

    in reply to: LD_PRELOAD glitch preventing PulseAudio from starting #54893
    Britgirl
    Keymaster

    Hi, this looks like https://kb.nomachine.com/TR11W11619. Please try the workaround documented there and let us know. The fix is planned for the next maintenance release.

    in reply to: Freshly installed NoMachine getting PAM errors #54892
    Britgirl
    Keymaster

    Hi, it looks like there’s problem with creating sessions because the home directory doesn’t exist, which looks similar to this bug report: https://kb.nomachine.com/TR04R09659. There is a workaround documented there which you could try. If you send us the logs of the server, preferably reproduced on the latest version, we can check and confirm if it is that known issue or not. You can extract them using the instructions here: https://kb.nomachine.com/DT08U00298. You can attach them here, or send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

    in reply to: Switching the view between multi-monitors in version 9 #54871
    Britgirl
    Keymaster

    @serqetry, we have sent you an email with web links to two libraries that we’d like you to test with instructions. The libraries both contain a potential fix for the issue you reported here and based on the logs we analysed.

    Britgirl
    Keymaster

    It seems like the dbus-daemon is missing. Try manually installing the package dbus-1-daemon. Once installed, dbus-launch can properly start a D-Bus session, and the KDE virtual desktop session should start successfully. The command to install dbus-1-daemon by zypper is “sudo zypper install dbus-1-daemon”. Does that help?

    in reply to: Issues with NoMachine 9.2.x on Manjaro #54856
    Britgirl
    Keymaster

    Hi, can you send us the logs from the server? Go to the NoMachine Settings > Server > Security, scroll down and click the Take logs button. Send that file to us. You can attach here or send it to forum[at]nomachine[dot]com. If you send by email, please us the title of this topic in the subject. Thanks!

    in reply to: How to suppress the connection chime #54855
    Britgirl
    Keymaster

    Hi, you can disable it in the Server settings > Security. It’s under ‘Desktop notifications’.

    in reply to: What Wayland tiling window managers are supported? #54854
    Britgirl
    Keymaster

    If it’s not working for you, you probably already have your answer. But it’s whether the drivers support screen capture of DRM (i.e not the video card itself). But you can send us the logs and we will check what’s happening. You can get the logs from the Security panel of the Server settings. Scroll down to the Take logs button, save the file and then send that to us.

    Does one have to disable EGL for this to work?

    You can try disabling it, but it should not be necessary.

    in reply to: Upgraded NoMachine, lost server access #54853
    Britgirl
    Keymaster

    Can you send us the logs from the affected macOS server? Go to Settings > Server > Security, scroll down and click “Take logs”.

    “Any chance that downgrading the Mac back to 9.1.24_6 would resolve this problem?”

    We aren’t aware of similar problems after updating to 9.2 and that’s why we need to take a look at the logs first. Then you can try going back to the previous version. If you don’t have a backup of the package of the earlier version, we can send a temporary link so you can download it.

    in reply to: File transfer not available on linux #54840
    Britgirl
    Keymaster

    Hi, drag and drop from server to client is not available when the display server is Wayland. You can read more about this here:
    https://kb.nomachine.com/AR02P00969. See point 2) in Known limitations.

    Gnome removed the drawer showing 3rd party application icons a while back and as a consequence, it’s no longer possible to display the !M icon in the system tray out-of-the-box. You should install a special extension which is described in the following article:

    What to do when the !M icon is not present in the system tray of GNOME desktop
    https://kb.nomachine.com/AR09U01205

    in reply to: What Wayland tiling window managers are supported? #54836
    Britgirl
    Keymaster

    Hi, at the moment, we support KDE and Gnome. There’s limited support for Wayland tiling managers, for now. NoMachine supports the DRM screen capture method which is not usable in all cases. So some tiling managers can work, for example, when it’s possible to capture the screen via DRM, this depends on the video drivers available and whether they support this capture method. The other topic you mentioned, we had done a test on the fly with Arch (a distro we don’t officially support) and we didn’t see any evident issues at the time.

    in reply to: Unable to Edit System Settings on Mac #54811
    Britgirl
    Keymaster

    Hi, the latest release, NoMachine 9.2, includes a fix for this issue reported. so please update to the latest version. You can also remove the workaround completely as it is no longer needed 🙂

    in reply to: NoMachine server segfault on libnxdimi.so (redux) #54807
    Britgirl
    Keymaster

    Hi everyone, the fix to the trouble report mentioned above was released in the latest update, 9.2, so please update to the latest version 🙂

Viewing 15 posts - 1 through 15 (of 5,442 total)