Britgirl

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Viewing 15 posts - 1 through 15 (of 5,429 total)
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  • in reply to: Unable to Edit System Settings on Mac #54811
    Britgirl
    Keymaster

    Hi, the latest release, NoMachine 9.2, includes a fix for this issue reported. so please update to the latest version. You can also remove the workaround completely as it is no longer needed 🙂

    in reply to: NoMachine server segfault on libnxdimi.so (redux) #54807
    Britgirl
    Keymaster

    Hi everyone, the fix to the trouble report mentioned above was released in the latest update, 9.2, so please update to the latest version 🙂

    in reply to: NoMachine stops accepting mouse and keyboard input #54804
    Britgirl
    Keymaster

    Hi, interesting. We can’t reproduce the same behaviour you are encountering, however. Would you be willing to try a test/debug package and send us the logs? We will provide you with a download link and further instructions 🙂

    in reply to: NoMachine update and Vulkan #54803
    Britgirl
    Keymaster

    Hi, this is a known issue. Please follow this link to the Trouble Report https://www.nomachine.com/TR11W11619. The workaround is also documented, but I will also paste it here for convenience.

    As a temporary solution, disable EGL support in NoMachine by executing in a terminal:

    sudo /etc/NX/nxserver --eglcapture no

    Then re-login to the Linux host (logout and login to the system) or reboot the Linux machine.

    Otherwise execute in a terminal:

    sudo /etc/NX/nxserver --eglcapture no && sudo systemctl restart display-manager

    in reply to: NoMachine interferes with Vulkan on version 9.2.18 #54802
    Britgirl
    Keymaster

    Hi, this is a known issue. Please follow this link to the Trouble Report https://www.nomachine.com/TR11W11619. The workaround is also documented, but I will also paste it here for convenience.

    As a temporary solution, disable EGL support in NoMachine by executing in a terminal:

    sudo /etc/NX/nxserver --eglcapture no

    Then re-login to the Linux host (logout and login to the system) or reboot the Linux machine.

    Otherwise execute in a terminal:

    sudo /etc/NX/nxserver --eglcapture no && sudo systemctl restart display-manager

    in reply to: Upgraded NoMachine, lost server access #54793
    Britgirl
    Keymaster

    It seems that Accessibility permissions were lost during the update. Go to the affected macOS host and shut down the NoMachine server – you do it from the UI in Server settings or from a terminal (in that case nxserver --shutdown). Proceed to Screen Recording and Accessibility panels and remove all NoMachine permissions. Then go back to Server settings and restart the NoMachine server (nxserver --startup). Then add the permissions again in Screen Recording and Accessibility. Does that help?

    in reply to: NoMachine not finding hosts on LAN #54792
    Britgirl
    Keymaster

    Pavlos, I’ve now split your topic off, so we can continue on this thread.

    in reply to: Problem after updating to version 9.2.18 #54791
    Britgirl
    Keymaster

    Viktor987asd, we are not aware of any reasons which could affect performance with version 9.2. Can you show us a video showing the slowness? You can submit it here or by sending it to forum[at]nomachine[dot]com.

    in reply to: NoMachine stops accepting mouse and keyboard input #54768
    Britgirl
    Keymaster

    While we check, please ask to add this to /usr/NX/etc/node.cfg (and then restart the nxserver):

    DisplayServerExtraOptions "-eventdelay 0"

    It would help to narrow the investigation down, besides being a possible workaround.

    in reply to: NoMachine stops accepting mouse and keyboard input #54767
    Britgirl
    Keymaster

    Thanks for the logs. We’ll take a look and come back to you.

    in reply to: NoMachine stops accepting mouse and keyboard input #54754
    Britgirl
    Keymaster

    Hi, we’ve not come across this. Can you send us the logs of the NoMachine host whose host you are connecting to?  You can extract them using the instructions here: https://kb.nomachine.com/DT08U00298 (Settings -> Server -> Security, Take logs)
    You can attach them here or send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

    in reply to: Blurry text and too bright image #54747
    Britgirl
    Keymaster

    Hi, apologies for the delay in responding. HiDPI support, which is what you need, so that NoMachine can capture the screen of the server at native pixel resolution on such displays, is going to be added in one of the next releases. Work has already started and we’ve raised the priority on it.

    Britgirl
    Keymaster

    Please update to the latest 9.2 version and tell us if you are still having issues. The error you reported should not be fatal for Gnome, so it must be something else, and not necessarily caused by NoMachine. It would be better if we could see the whole journalctl file if you still encounter the problem.

    in reply to: NoMachine v9 free license renew #54743
    Britgirl
    Keymaster

    Hi graphixillusion, we released an update, 9.2, which fixes some issues related to the nxservice. Can you update your installations and confirm that you are no longer encountering the expired message?

    in reply to: Upgrade – Version skipped #54742
    Britgirl
    Keymaster

    Through the automatic update procedure NoMachine downloads only files that are needed for the replacement and it does not have a downgrade mechanism. You can, instead, download the package from our website and install the package manually. In that case, you can keep a back-up copy of the original .exe file.

Viewing 15 posts - 1 through 15 (of 5,429 total)