Forum Replies Created
-
Posts
-
Are you connecting from the macOS machine? What product do you have installed, the free edition or the Enterprise Client? File transfer is initiated on the server side, the machine that you connect to.
Take a look at the following resources:
https://www.nomachine.com/support/documents/sharing-files-between-computers-with-nomachine
https://kb.nomachine.com/AR06Q01033Hi, we are aware of an issue with multi-monitors not being detected in some cases and it will be fixed in the next update.
Hi, we are aware of an issue with multi-monitors not being detected in some cases. Are you able to send us the logs of the server side so we can check that it is the same issue? You can extract them using the instructions here: https://kb.nomachine.com/DT08U00298. Attach them here or send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks for your collaboration.
Thanks for letting us know. We have reproduced a similar issue with Fedora running on Wayland, it’s not possible to attach to the login manager.
Apologies for the late reply. Do you remember updating a new application or maybe updating your drivers in that period? We released 9.3 in December, so please update if you have not done so already. If you are still encountering the same behaviour, we can look at fresh logs.
This was fixed in December’s release, 9.3. Please make sure you update if you have not done so already.
We have opened a Trouble Report. Please use the following link to know when a fix has been released, https://kb.nomachine.com/TR01X11683.
We have opened a Trouble Report. Please use the following link to know when a fix has been released, https://kb.nomachine.com/TR01X11683.
Did you reboot the Windows machine?
On the Windows machine, go to Settings > Server > Updates and take a screenshot, and attach it using the upload attachment tool.
Send the logs to forum[at]nomachine[dot]com. Just use the title of this topic as your subject. We’ll take a look to see what’s happening.
Hi again, just to clarify here because I gave some instructions in the email but did not write them here. Do try disabling HW decoding on the Windows client before doing what’s explained below.
If that doesn’t help, send in the logs from the v9 installation set to Standard, plus the player logs from Windows. Then, using the link I sent to you for the server, try to reproduce on v8. If it works well, send us complete logs, so we can compare with the logs from the v9 installation.
I’m sending you the link. Check your inbox.
For v8 logs, please use this link instead https://kb.nomachine.com/DT07S00243.
We have opened a Trouble Report, and you can use the following link to track its status, https://kb.nomachine.com/TR01X11700.
We have opened a Trouble Report, and you can use the following link to track its status, https://kb.nomachine.com/TR01X11700.