Bilbotine

Forum Replies Created

Viewing 15 posts - 166 through 180 (of 253 total)
  • Author
    Posts
  • in reply to: Input lag or no respond #19304
    Bilbotine
    Participant

    Hi dd0044,

    In order to help you, we first need to know more about your environment:

    – can you tell us which version of NoMachine you are using ?

    – what is the operating system of the client device, and what type of mouse are you using ?

    Thank you in advance for the feedback.

    in reply to: V 6.2.4 Trouble connecting High Sierra to Windows 7 #19294
    Bilbotine
    Participant

    Hi RCLab,

    The upload of your logs failed. Please collect logs (both server and client sides), following the procedure explained in this document https://www.nomachine.com/DT10O00163, and send them to forum[at]nomachine[dot]com making sure to reference this forum topic.

    Thanks in advance.

    in reply to: ADB push over USB fails #19288
    Bilbotine
    Participant

    Hi socoho,

    We reproduced the issue in our labs, and created a Trouble Report: https://www.nomachine.com/TR08P08760

    You can sign up to receive a notification from us by clicking “notify me” 🙂

    • This reply was modified 6 years, 11 months ago by Bilbotine.
    in reply to: Windows machine to Linux #19287
    Bilbotine
    Participant

    Hi Hatehoven,

    The upload of your logs failed. Please collect logs (both server and client sides), following the procedure explained in this document https://www.nomachine.com/DT10O00163, and send them to forum[at]nomachine[dot]com making sure to reference this forum topic.

    Thanks in advance.

    in reply to: Remote connections fail on Mac to Mac #19275
    Bilbotine
    Participant

    Hello robear,

    In order to help you, we need more info.

    Please collect logs (both server and client sides), following the procedure explained in this document https://www.nomachine.com/DT10O00163.

    And send them to forum[at]nomachine[dot]com making sure to reference this forum topic.

     

    in reply to: Prohibit data transfer between client and server #19266
    Bilbotine
    Participant

    Hi soldier89757,

    Thanks for letting us know 🙂

    in reply to: "A software update is already running" #15614
    Bilbotine
    Participant

    Hello Derry,

    Thank you for the logs, we received them.

    We will come back to you as soon as we have analysed them.

    in reply to: Can’t uninstall nxUSB driver #15602
    Bilbotine
    Participant

    Hello Corscaria,

    Can you please tell us what Windows version you use, as well as the NoMachine version.

    And do you use Eltima USB Gateway or any another software for USB devices forwarding ?

    Thank you in advance.

    in reply to: Centos 6 nx installation error (cannot add user: nx) #15590
    Bilbotine
    Participant

    Hello Prymasze,

    We cannot see your logs, the upload failed.

    Could you please resend them to forum[at]nomachine[dot]com, with the topic’s subject as reference ?

    in reply to: NoMachine always connects as root #15566
    Bilbotine
    Participant

    Dear Lachrimae,

    Could you please specify what NoMachine product you are using, and also tell us if you created this session manually, asked NoMachine to do it or if the session was created by the OS ?

    in reply to: NoMachine Network/Anywhere availability #15229
    Bilbotine
    Participant

    Hi chatfipa,

    Thanks for your interest in NoMachine Network/Anywhere.

    We are working on it, but we don’t have a release date yet. This will be published on our website as soon as it’s decided.

    We can confirm that with NoMachine Network/Anywhere, you will be able to access your computer remotely even if you don’t know its IP address or if it sits behind a firewall.

    Bilbotine
    Participant

    Hi timBrown,

    Can you tell something more about this problem, i.e.:

    – Does it affect only the USB mouse, or other devices also?

    – When you’re trying to share a device, does sharing process fail, or does it seem to succeed, but nothing happens?

    You can also check if there is an “nxusb.ko” file in “/usr/NX/bin/drivers/” directory. If you do not find it, you can try to compile it simply by running “make” command in “/usr/NX/share/src/nxusb/” and copy “nxusb.ko” file to “drivers” directory. If the compilation process fails, make sure that linux-headers are available.

    in reply to: Mouse action blocked #15227
    Bilbotine
    Participant

    Hi ox02,

    Thank you for your post. This topic will be closed and will be answered in the second post you published: https://www.nomachine.com/forums/topic/mouse-action-blocked-2

     

    in reply to: Unable to start nxserver on RHEL 7 #13978
    Bilbotine
    Participant

    Hi ewinter,

    Are you using Active Directory, LDAP or similar environment?

    NoMachine installation allows to have nx as network user but it requires to create home directory on locally on the system. We can see from your logs that nx is already exist as network user. It could shares home directory over network and prevents to create home locally.

    Bilbotine
    Participant

    Hi john,

    Can you please let us know if you are using NX passwords DB intentionally ?

    If passwords DB is enabled, users are authorised against our own passwords db instead of system passwords.

    So if you indeed want to use NX passwords DB, please check if the file passwords.db is not corrupted or empty (you can find that file in /usr/NX/etc ).

    Best regards

Viewing 15 posts - 166 through 180 (of 253 total)