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BritgirlKeymasterPlease update to the latest NoMachine version which is 8.5 and on both sides.
Then also confirm exactly which side is macOS because it’s not clear what your set up is. Is it macOS both sides?
June 21, 2023 at 17:14 in reply to: NoMachine client closing suddenly when multiple screens are accessed on same host #44647
BritgirlKeymasterJune 21, 2023 at 16:40 in reply to: How can I block a connection to a NoMachine server by IP address? #44645
BritgirlKeymasterBear in mind that SSH connections are a feature of NoMachine Enterprise products and are not available in the Free Edition.
BritgirlKeymasterYes. Support for IPv6 is available when starting connections using the NX protocol as well as the SSH protocol.
June 20, 2023 at 15:24 in reply to: Client host shows white screen when connecting to Jetson Orin (Ubuntu 20.04) #44630
BritgirlKeymasterPlease take a look at:
https://kb.nomachine.com/AR02R01074Your device is headless, so it’s better to use a desktop environment such as xfce4 (or xubuntu-desktop).
In the Ubuntu image for Jetson boards, there is special remix of Gnome, but we don’t consider it stable enough. Xfce4 is much more lightweight and stable.Let us know how you get on 🙂
BritgirlKeymasterIt is a known issue and the workaround is to use NoMachine Enterprise Client instead of the Free Edition on the computer you want to connect from. Please uninstall FE and install the following:
https://www.nomachine.com/product&p=NoMachine%20Enterprise%20Client
You can use this link to track the Trouble Report: https://kb.nomachine.com/TR12T10708
June 19, 2023 at 17:20 in reply to: Connect from Ubuntu 22.04 to Windows 11 drops on first screen #44615
BritgirlKeymasterHi,
can you submit the server side logs (Windows) as per the instructions here?
We’ll also need the player side logs from the Ubuntu machine.
https://kb.nomachine.com/DT07S00243
Please send everything to forum[at]nomachine[dot]com making sure to use the title of the topic as the subject of your email. Thanks!
BritgirlKeymasterPlease see https://forum.nomachine.com/topic/sound-shuts-off-on-host#post-44604.
Does this help?
BritgirlKeymasterThe attachment was too big and didn’t attach.
Please send directly to forum[at]nomachine[dot]com. Thanks.
June 16, 2023 at 16:44 in reply to: Unable to interact with panels (close, selection of actions) #44592
BritgirlKeymasterIt’s not currently possible to disable the confirmation panel.
BritgirlKeymasterHi, I assume you are connecting to a Linux server, if so is Wayland or Xorg the display server?
What distro and version is on the server side?
What OS and version is on the Player side?
What NoMachine product and version did you install?
What type of NoMachine session are you starting?
What desktop environment are you connecting to?What are the steps to reproduce the problem?
June 15, 2023 at 17:25 in reply to: How to keep the NoMachine server from suspending while client is connected #44586
BritgirlKeymasterPlease tell us 1) the desktop environment running there and 2) whether the display server is Wayland or X.org.
BritgirlKeymasterAs I mentioned, we have reproduced the same behaviour and opened a Trouble Report which you can track using the following link:
https://kb.nomachine.com/TR06U10880.As a workaround, focus on the window of another application before switching to another NoMachine client window.
BritgirlKeymasterYou installed the package, so presumably you are an administrator of your machine. If it is so and you are a sudo user, please insert your password and verify that the authentication succeeds. If it does not, from a terminal on the server, making sure you are opening the terminal as the same user that wants to connect from remote, run
sudo -l -U <username> /bin/pwdand give us the output of this command.June 14, 2023 at 15:39 in reply to: Can’t get HW encoding working [Fedora 37, intel UHD P630] #44575
BritgirlKeymasterFollowing on from the logs that you submitted from our last debug library, can you send us the output of
ls -l /dev/dri? -
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