Britgirl

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Viewing 15 posts - 1,546 through 1,560 (of 5,686 total)
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  • in reply to: Copy/paste image between server & client #46864
    Britgirl
    Keymaster

    Hi,

    thanks for your suggestion. Indeed it’s not currently possible to copy and paste non-text. At the moment, what you can do is either use drag and drop (drag from any folder whichever side will drop the file on the desktop), or the file transfer tool from the NoMachine icon in the system tray. The downside, as you wrote, is you have to have the image physically on the system to be able to transfer it and then you have to remove it by hand. Good news is that we are re-evaluating adding support for copy/paste of content such as images, with the possibility of adding it in an upcoming version. Current development priorities mean that it’s not something for an imminent version, but we’ve taken note of your request 😉

    Britgirl
    Keymaster

    Can you submit a brief recording of the behaviour?

    in reply to: Double mouse pointer #46821
    Britgirl
    Keymaster

    Can you also tell us the video card model and driver version? Was the NoMachine server headless before you add the videocard emulator?

    Britgirl
    Keymaster

    Thanks for the update. We’re glad to know it’s now working 🙂

    in reply to: Double mouse pointer #46813
    Britgirl
    Keymaster

    Hi, thanks for following up. So that we can understand better, can you confirm if the server side machine is Windows or is it another OS? If so, which one?

    Britgirl
    Keymaster

    Hi, thanks for the attachments. We need the server-side logs as well. You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243

    Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

    Britgirl
    Keymaster

    Hi, thanks for taking the time to report it. We’re currently investigating a similar behaviour. For now, can you try enabling “Always show remote cursor pointer” in the Input settings menu? When you’ve enabled that, check whether the local and the remote cursor are in the same position when you click on the tabs. A brief video would be useful as well.

     

    in reply to: Session negotiation failed between Windows #46803
    Britgirl
    Keymaster

    Ok RedBoss, thanks for letting us know.

    Britgirl
    Keymaster

    Hi, can you send those multiple attachments as a zip (here)?

    Out of interest have you tried connecting from the Windows machine to your Mac?

    Britgirl
    Keymaster

    Are you using the latest NoMachine software both client and server sides? Can you try disable Wayland and tell us if that helps? If not, are you able to send us the server-side logs so we can check them? You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243

    Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

    in reply to: NoMachine with Tailscale #46755
    Britgirl
    Keymaster

    Update: user communicated separately that the problem was fixed. TS was not running on both devices.

    in reply to: NoMachine with Tailscale #46753
    Britgirl
    Keymaster

    We’ve checked that NoMachine works with this particular software out-of-the-box. Make sure that the TS is running on both your devices (see this other topic for brief steps https://forum.nomachine.com/topic/after-restart-can-no-longer-connect#post-46487).

    One thing to bear in mind, SSH connections are not possible if you are using the free NoMachine product. For SSH connections, you could try, for example, Enterprise Desktop, it’s available to download and provides 30 days evaluation.

    Can you submit a screenshot of what you see when you try to connect with NoMachine when TS is enabled?

    in reply to: Unable to login with Windows account #46741
    Britgirl
    Keymaster

    Hi,

    can you tell us what formats the usernames have that you are using? Take  a look at the section for Windows here: https://kb.nomachine.com/AR03S01118, to see what I mean.

    Can you show us a screenshot of the dialog that NoMachine shows when you attempt to login?

    in reply to: Cannot change keyboard to custom layout #46729
    Britgirl
    Keymaster

    Ah now I understand. You submitted a topic with the same problem a while back

    Using NoMachine with a custom keyboard layout

    and in that reply Fra81 replied that “NoMachine doesn’t load the keymaps from the system path (/usr/share/X11/xkb), but it ships its own keyboard config files in /usr/NX/share/X11/xkb. “

    in reply to: Redis error after time #46727
    Britgirl
    Keymaster

    The recurring Redis errors like Failed opening .rdb for saving: Bad file descriptor suggest that Redis is unable to write to its dump file (.rdb).  This could be due to insufficient permissions, disk space issues, or problems with the file system within the Docker container.  Here are some steps to troubleshoot:

    i) Check Disk Space: Ensure there’s enough disk space in the Docker container.

    ii) Check /usr/NX/etc directory permissions and ownership. Make sure this path is accessible and writable by user nx.

Viewing 15 posts - 1,546 through 1,560 (of 5,686 total)