Britgirl

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Viewing 15 posts - 1,546 through 1,560 (of 5,286 total)
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  • in reply to: Windows client disconnects from Ventura server #44044
    Britgirl
    Keymaster

    No further information was received so this topic is now closed. Please open a new topic if the issue continues and we will start a new investigation.

    in reply to: HW encoding with Ryzen 4800U (Windows) #44043
    Britgirl
    Keymaster

    It should be working out of the box. Logs from the server would be useful. Please check the instructions here and submit to forum[at]nomachine[dot]com.

    https://kb.nomachine.com/DT07S00243

    in reply to: No hardware decode on Kubuntu 22.04 + GTX 1060 6GB #44042
    Britgirl
    Keymaster

    Logs show that the error seems to be in the GPU pipeline and with nouveau.

    Please try disabling GPU rendering. You can do this by setting the following option key "Enable GPU rendering" value="true"   to falsein player.cfg.

    in reply to: Virtual desktop XOrg logs #44041
    Britgirl
    Keymaster

    No unless you enable VirtualGL. Check this article to know how to do that:

    https://kb.nomachine.com/AR05P00982

    With VirtualGL the rendering is done using the GPU. You will need a product from the Terminal Server Family to use VirtualGL.

    in reply to: Windows display scaling + NoMachine makes it blurry? #44040
    Britgirl
    Keymaster

    Hi netmind,

    try the following:

    – Right-click the NoMachine User Interface (NoMachine app) shortcut on your desktop and select Properties
    – Select the Compatibility tab
    – Click “Change high DPI settings”
    – Check the box “Override high DPI scaling behavior”
    – Select “Application” from the combo under “Scaling performed by”

    in reply to: Arrow and space keys don’t work in version 8.4.2 #44027
    Britgirl
    Keymaster

    We’ve opened a Trouble Report for this issue. Please use the following URL to track its status

    Hardware keyboard doesn’t work correctly on iPad
    https://kb.nomachine.com/TR04U10847

    Britgirl
    Keymaster

    Check your inbox Timo.

    in reply to: No hardware decode on Kubuntu 22.04 + GTX 1060 6GB #44016
    Britgirl
    Keymaster

    for DRVNAME in $(find /usr/lib -name "*drv_video.so" -exec basename {} \; | sed 's/_drv_video.so//'); do for DEVICE in /dev/dri/* ; do LIBVA_DRIVER_NAME=$DRVNAME vainfo --display drm --device $DEVICE 1>/dev/null 2>/dev/null ; [ $? -eq 0 ] && echo "$DRVNAME $DEVICE" ; done ; done 2>/dev/null | grep -v dummy

     

    did you run as I have pasted above? We noticed that in your output shows -display drm -device... and not --display drm --device... (my fault maybe because I didn’t put my text in tags, since corrected)

    If that does not produce any output, you can try with “find /usr/lib64......” instead of “find /usr/lib.....

    Provided there is some output you should then

    1. edit /usr/NX/bin/nxplayer
    2. add line

    LIBVA_DRIVER_NAME=name

    where ‘name’ is the driver that shows in the output. This instructs va-api decoder to use that specific driver. You should place it before the line:

    exec "$NX_SYSTEM/bin/nxplayer.bin" "$@"`

    3. Then start your NoMachine session. If it does not work, the ~/.nx/R-*/session directory will contain more info.

    in reply to: No hardware decode on Kubuntu 22.04 + GTX 1060 6GB #44004
    Britgirl
    Keymaster

    Ilgaz, we would need the output of vainfo --display drm', because nomachine specifically uses ‘drm’, not the ‘x11’

    Here’s a one-liner for bash that should print only drivers and devices that will work (if nothing is printed, then nothing works). It iterates through all devices in /dev/dri and all drivers in /usr/lib/*_drv_video.so:

    for DRVNAME in $(find /usr/lib -name "*drv_video.so" -exec basename {} \; | sed 's/_drv_video.so//'); do for DEVICE in /dev/dri/* ; do LIBVA_DRIVER_NAME=$DRVNAME vainfo --display drm --device $DEVICE 1>/dev/null 2>/dev/null ; [ $? -eq 0 ] && echo "$DRVNAME $DEVICE" ; done ; done 2>/dev/null | grep -v dummy

    in reply to: Can’t move mouse and scroll at the same time #44003
    Britgirl
    Keymaster

    Are you able to test with a different mouse? Does that work without issues?

    It would be useful to see the xev output. Start the ‘xev’ utility on the Ubuntu machine and show us the output when you reproduce the problem with the mouse.

    Britgirl
    Keymaster

    We’ve reproduced this. It is unrelated to AWS can be reproduced on any headless. As a workaround you can use NoMachine’s resolution slider in the connection menu instead of the system’s own settings to change the resolution.

    in reply to: Hide does not work properly in macOS #44000
    Britgirl
    Keymaster

    Thanks for your comments and feedback 🙂

    The TR you mentioned is something different.

    Our app design consists in multiple processes handling the Dock integration and the remote desktop windows presentation, and there are some “minor inconveniences” like determining the previous application activation when NSWorkspace reports a hiding event. We’re investigating for ways to improve this behaviour.

    in reply to: Log into Windows with certificate #43999
    Britgirl
    Keymaster

    Does this article help you?

    How to set up key based authentication with NX protocol
    https://kb.nomachine.com/AR02L00785

    in reply to: Mouse cursor jumps up with copying text? #43997
    Britgirl
    Keymaster

    Hi, we got your nxd attachment and the recordings, thank you.

    We would also need server- and client-side logs. Please follow the instructions you can find here and send them in the same way as you did your nxd log 🙂 https://kb.nomachine.com/DT07S00243

    Could you also tell us if the mouse offset is getting bigger when you move it to the bottom right corner of the screen (with show remote cursor enabled).

    Thanks.

    in reply to: NXPlayer UI seems to be broken? #43996
    Britgirl
    Keymaster

    “I was using the VM for over a year with out an issue”.

    Is there anything you perhaps installed/updated before the problem occurred? Ubuntu updates, new drivers, etc ?

    The ~/.xsession-errors log would also be useful.

Viewing 15 posts - 1,546 through 1,560 (of 5,286 total)