Britgirl

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Viewing 15 posts - 1,561 through 1,575 (of 5,286 total)
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  • in reply to: Terminal Server license expired same day trial started #44399
    Britgirl
    Keymaster

    You didn’t submit the logs that you mentioned.

    I would uninstall, remove all traces of NoMachine, and then reinstall the latest packages (now 8.5). If the problem is still there, please provide:

    – Linux distribution server side

    – desktop environment server side

    – client OS and version

    and logs from both sides. The instructions for gathering logs are available here:  https://kb.nomachine.com/DT07S00243.

    in reply to: NXPlayer UI seems to be broken? #43995
    Britgirl
    Keymaster

    Attached find the .nx folders _old is the one I had fore some time, the other one is from today after restarting nxplayer.

     

    There are no logs there. This is because the logs are automatically deleted when you close the session. Since it is not possible to tick the box “Don’t delete the log files on exit” in the Player settings (given that you can’t see the check box 🙂 ), what you should is launch the session and get the logs whilst the session is still running. Thanks!

    in reply to: Can’t find remote drive #43993
    Britgirl
    Keymaster

    Hi, this topic is going to be closed.

    NoMachine Free Edition does indeed work as both client and server. You can shut down the server on the computer you are connecting from if you wish. Alternatively, we also offer Enterprise Client which does not include the server component at all.

    If you’re having problems with file transfer, can you please open a new topic? Thanks 🙂

    in reply to: Plasma X11 splash screen leads to black screen #43978
    Britgirl
    Keymaster

    The key you mention is intended to be used to call an already existing physical display, not a virtual one. That said, with Manjaro try DefaultDesktopCommand "dbus-run-session /usr/bin/startplasma-x11". The alternative is to turn your physical display off with sudo init 3.

    in reply to: Virtual desktop XOrg logs #43977
    Britgirl
    Keymaster

    Our own xserver has those logs disabled. NoMachine does not load any display module because it works as a virtual frame buffer.

    in reply to: Mouse cursor jumps up with copying text? #43976
    Britgirl
    Keymaster

    We’re not able to reproduce. Is the misalignment bigger if you click in the bottom right corner of the screen. What about if you click in the top left corner, is the misalignment the same as clicking in the bottom right or is it almost unnoticeable?

    Could you send us a recording showing the problem with one of the more common applications you use (e.g Chrome) and also the server side logs?

    Please see the instructions here: https://kb.nomachine.com/DT07S00243.

    You can submit everything via email to forum[at]nomachine[dot]com, include the title of this topic as the subject of your email. Thanks!

    in reply to: Multiple remote desktops on multiple local desktops #43975
    Britgirl
    Keymaster

    In the current version of NoMachine Terminal Server products, treating multi-monitors on the client as separate monitors in NoMachine sessions is possible with any of the products from the Terminal Server for Linux range. (It is a feature which is not supported in the free version of NoMachine). Doing so lets you maximize the session window, for example, in one monitor only instead of going full-screen across all the client-side monitors available.

    To enable it:
    – Open the NoMachine menu panel inside the session (ctrl+alt+0 or click on the page peel in the upper right corner of the window)
    – Click on ‘Display’
    – Click on ‘Resize remote display’ then on ‘Fullscreen on all monitors’

    For a later version, we are going to implement the possibility to have multi-monitors on the server side which can be managed as separate windows on multi-monitors client side. In each of these separate windows users will be able to apply all the usual settings, like applying a different scaling factor, resizing the window to any size, sending the window to fullscreen and placing the window in any desired location. This will apply to connections to physical desktop and virtual desktops/custom sessions.

    in reply to: Locking screen vs blanking screen #43974
    Britgirl
    Keymaster

    Hi, what OS are you connecting to?

    in reply to: Connection from Mac -> Mac resets screen resolution #43973
    Britgirl
    Keymaster

    What could be happening is that the session is disconnecting and reconnecting (automatic reconnection enabled) without you noticing, and when NoMachine disconnects, the original resolution is restored (this is the correct behaviour). NoMachine does not automatically change the resolution upon reconnection. So, if you’ve enabled “Resize remote” once the session starts, later on the session for whatever reason disconnects, then the original resolution is restored, after which NoMachine reconnects automatically, you’ll find that you have to manually change it again.

    Britgirl
    Keymaster

    Please try:

    1. Quit the Player (systray icon, right click, ‘Quit NoMachine player’)
    2. Then disable hardware decoding on in the player.cfg -> option key=”Enable hardware accelerated decoding” value=”disabled”.
    3. Restart the Player.
    4. Try connecting again.

    in reply to: Problem with authorisation for a system user #43962
    Britgirl
    Keymaster

    “online order version” – do you mean you are using one of the products from the Terminal Server family? Or something else?

    The “don’t ask for the acceptance if the user is connected as a system user” option can be activated/disactivated in two ways. Via the NoMachine server settings panel on the server side using the NoMachine UI (Security) or via the server.cfg file.

    In the server.cfg look for the ‘PhysicalDesktopAccessNoAcceptance’ key. Uncomment it and add ‘system’ to the options. It should look like this:

    #
    # Enable, disable or restrict NX Server requesting authorization to
    # the owner of the physical desktop to allow a different user to
    # connect.
    # [snip]
    #
    PhysicalDesktopAccessNoAcceptance administrator,trusted,owner,system

    in reply to: Can’t find remote drive #43953
    Britgirl
    Keymaster

    Just to update this thread. We were able to reproduce the problem of not being able to import devices to the client from the server and it has been queued up for fixing.

    You can use this to track its status.

    https://kb.nomachine.com/TR09S10372

     

    Britgirl
    Keymaster

    Where did you install intel-media-sdk and intel-media-driver from? Was it the official repo or a different one?

    I have sent you another debug library to install. Do the same as before based on this new lib and submit new logs. Thanks for your patience.

    in reply to: Connecting from Windows to Ubuntu session closes #43936
    Britgirl
    Keymaster

    Can you send us the logs from both sides? Follow the instructions here: https://kb.nomachine.com/DT07S00243

    (make sure that after enabling logs, you reproduce the problem, then gather up the logs)

     

    Please send them to forum[at]nomachine[dot]com, making sure to reference your topic’s title in the subject. Thanks!

    Edit May 24: no logs received. The following topic could be related to what was discussed here: https://forum.nomachine.com/topic/no-hardware-decode-on-kubuntu-22-04-gtx-1060-6gb/page/2

    in reply to: One session per user #43931
    Britgirl
    Keymaster

    I configured it that owner needs acceptance. if I do that User A gets logged out automatically no warning and User B sees the asking for permission screen. How is that possible?

    We have opened a Trouble Report for this incorrect behaviour. You can track it using the link below.

    Removing ‘Owner’ from VirtualDesktopAccessNoAcceptance will ask for permission during creating virtual sesssion
    https://kb.nomachine.com/TR04U10834

    Sessions with AgentX11VectorGraphics 1 are not affected.

Viewing 15 posts - 1,561 through 1,575 (of 5,286 total)