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Britgirl
KeymasterTo create your connection to the remote computer, click on ‘Add’ which you can see in the image you attached, top left.
Then, if you are connecting on LAN, you need to know its private IP address which is assigned to your specific device. See Fig. 1 in https://www.nomachine.com/getting-started-with-nomachine. If you are connecting over the internet, you will need its external IP address.
There are two ways you can check your computer’s IP address in NoMachine. (i) When you’ve installed NoMachine on the computer you want to connect to, open NoMachine from the programs or applications menu. A Welcome panel will publish the local IP address of the computer on which you have installed the software. Or (ii) click on the !M icon (the NoMachine Monitor) which is visible in the computer’s system tray. Click on ‘Show the Server Status’.
I then need to set the password for this connection,
To be able to connect to a Mac or PC from remote you need to have a system user account for that computer (username and password). The password along with the username is what lets you authenticate to the desktop and connect to it. For attended desktop scenarios it’s possible to allow guests to connect, i.e they don’t need a username and password, but they will only be able to connect with your authorization.
The second connection on this image attached looks like a connection to a local PC, but I don’t see how to set that up
The second connection, which has a “little pipe” indicates all computers with NoMachine (server) installed (more about this here https://www.nomachine.com/finding-other-nomachine-computers-on-the-same-network). So if you want to see other NoMachine-enabled computers on your LAN, you must install NoMachine (Free Edition, for example, or any other NoMachine server) and make sure that 1) “Advertise this computer on the local network” is enabled on those machines. To do that, check the link just above. By default broadcasting is enabled. And 2) that your Player (the computer you are connecting from) is configured to show other computers on the LAN. To do that, open NoMachine Playersettings -> Security -> Check that you have not ticked the box “Don’t show other computers on the local network”. The default setting is to let you see other computers on the network.
Britgirl
KeymasterHi, we found that there is an incompatibility in the way the WebPlayer uses WebRTC, with the latest WebRTC released by Google.
They made a few changes to the WebRTC protocol and specifically changes to message IDs, that made our version incompatible.
We’ve fixed it and this is going to be released in the next maintenance, due in the next few days.
You can track the Trouble Report at this link: https://kb.nomachine.com/TR07T10566.October 14, 2022 at 18:18 in reply to: Input issues between Win10 Client and Linux Mint server #42202Britgirl
KeymasterCheck your inbox from us 🙂 We’ve sent you a test package
October 14, 2022 at 11:51 in reply to: Edit appearance of NoMachine Player to show thumbnails as connection icons #40754Britgirl
KeymasterHi! We already tried it and it was ugly. But, we are working on something even better than this. And it will allow you to monitor a given machine, even monitoring the screen as you said 🙂
October 14, 2022 at 07:23 in reply to: Session HW encoding stopped working after NoMachine server upgrade from 7 to 8 #40752Britgirl
KeymasterCan you submit a screenshot where the client shows SW encoding in the session?
Can you send us the logs of the server? Please see the following document for instructions and submit them here or send to forum[at]nomachine[dot]com, making sure to use the topic’s title as the subject of your email. Thanks!
https://kb.nomachine.com/DT07S00243
October 13, 2022 at 17:04 in reply to: Session HW encoding stopped working after NoMachine server upgrade from 7 to 8 #40745Britgirl
KeymasterWe are not aware of a similar issue. Is this on Ubuntu or something else?
Can you submit a screenshot where the client shows SW encoding?
Can you send us the logs of the server? Please see the following document for instructions and submit them here or send to forum[at]nomachine[dot]com, making sure to use the topic’s title as the subject of your email. Thanks!
Britgirl
KeymasterI would prefer Wayland, if some future version of NoMachine will support it.
NoMachine already supports Wayland 🙂 It has done since version 6. But given there are some limitations with desktops on Wayland in general, this will affect the remote desktop experience as well.
Please see here:
Notes for connections to Linux physical desktops running Wayland
https://kb.nomachine.com/AR02P00969Can you send us the logs of the Ubuntu server? Please see the following document for instructions and submit them here or send to forum[at]nomachine[dot]com, making sure to use the topic’s title as the subject of your email. Thanks!
Britgirl
KeymasterHappy to know you noticed the improvements. There is actually some big news on the WebRTC front. We are reworking the way it works, in the new versions of NoMachine, and we plan to make it the default soon, in upcoming versions. No ETA as yet though.
Britgirl
KeymasterOf course. It’s exactly what we are implementing right now! 🙂
Britgirl
KeymasterNoMachine Enterprise Desktop for Mac so that it is not required to add NoMachine to the Privacy->Screen Recording settings.
Any NoMachine product for Mac must be added to Apple’s permission via GUI and it can’t be done via CLI. In version 8 we fixed an issue affecting these permissions which were being reset every time you updated your macOS version. Now, in version 8, you add NoMachine to macOS permissions once, and will not need to do it again.
October 11, 2022 at 17:41 in reply to: Detail of actions logged with “Informational” level in nxserver.log #40709Britgirl
KeymasterHi, logging of file transfer activity is available in version 8
This feature allows system administrators to audit all activities about transferring files from client to server and vice-versa. The log contains information like the file name, the direction of the transfer, the size in bytes, start and end dates, the result and the transfer rate, information which can be easily parsed by custom scripts.
The key to enable is:
#
# Enable or disable the creation of file transfer logs for auditing
# purposes. Logs contain the word ‘Audit’ and are logged also to
# server log file.
#
# 1: Enabled. File transfer operations are logged into server log.
#
# 0: Disabled. File transfer operations are not logged in server log.
# This is the default value.
#
#EnableAuditlogs 0node.cfg
Session recording events is definitely something we can evaluate adding to extend and improve the current support for auditing.
In version 7 and onward, enabling log_level to ‘7’ will show all events useful for debugging. If you want to view details about user access, session ID etc, you can view this type of information by running ‘nxserver –history’. For example, you can read more about this here in the Enterprise Desktop guide: https://kb.nomachine.com/DT07S00246.
October 11, 2022 at 10:14 in reply to: “Server capacity: reached for user” error when user is already logged in #40703Britgirl
KeymasterHi, we got your last message about enabling logs. We’ll wait for you to submit them.
You also mentioned you had some issues with automatic updates i.e NoMachine didn’t auto-update or show info about latest update, and you had to manually check the update? And subsequently the update process would fail when downloading?
Logs about manual installation can be found in the /var/log which on Linux is usr/NX/var/log/ and on Mac it’s /Library/Applications Support/NoMachine/var/log. We’d need to see the nxinstall.log and nxupdate.log.
Logs about updating via the GUI are in $HOME/.nx directory. To collect those you need to enable “Don’t delete logs on exit” in “Player Preferences” -> “Privacy” and then reproduce the error. If you reproduce it, submit the the entire /Users/
/.nx directory. To properly collect those logs you can take a look on this article https://www.nomachine.com/DT04M00076#6.
Britgirl
KeymasterWhat is the difference between the free version and the enterprise version?
You can compare the two products here 🙂
https://www.nomachine.com/remote-access-for-everybodyIf you scroll down on that page, you can also compare the support options which I think is what you are asking in your last follow up?
Britgirl
KeymasterHi, thanks for your feedback 🙂
October 10, 2022 at 15:02 in reply to: No sound for Snap installed applications Ubuntu 20.04 ARM64 #40692Britgirl
KeymasterHi,
like I wrote last time in the topic here:
https://forums.nomachine.com/topic/no-sound-for-snap-installed-applications-ubuntu-22-04-1-arm64#post-39926We’re not able to reproduce and need logs. Instructions in the link above.
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