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BritgirlKeymasterHi, the server logs show that the connection with the Player was lost. Could you send us the logs from the client side as well? Go to https://kb.nomachine.com/DT11R00182 and scroll down to “Collect Client Side Logs”. Please submit them to forum[at]nomachine[com] as you did earlier. Thank you!
BritgirlKeymasterGlad to know it’s working π Thanks for letting us know.
BritgirlKeymasterHi, setting the key to 60s should be enough. If it’s not it could suggest something is wrong with your configuration. Additional debugging can be done but not via the forums. One of the team will contact you to provide further instructions.
BritgirlKeymasterPlease update to the latest maintenance release:
https://forums.nomachine.com/topic/nomachine-8-1-2-now-available-for-download
NoMachine 8 is a universal package for both Intel and M1.
September 27, 2022 at 17:15 in reply to: Where can I find the M1/M2 version to download for NoMachine 8? #40392
BritgirlKeymasterPlease update to the latest maintenance release:
https://forums.nomachine.com/topic/nomachine-8-1-2-now-available-for-download
September 27, 2022 at 17:15 in reply to: Version 8.0.168 server audio always muted on connection #40391
BritgirlKeymasterPlease update to the latest maintenance release:
https://forums.nomachine.com/topic/nomachine-8-1-2-now-available-for-download
September 27, 2022 at 17:13 in reply to: After upgrading to MacOS 12.6 NX client won’t connect #40390
BritgirlKeymaster
BritgirlKeymasterIβm looking forward to this being corrected
Although we will be releasing a maintenance shortly (keep your eyes peeled for that) the change we mentioned will be in one of the next upcoming updates.
BritgirlKeymasterWhen you are speaking about UPnP you are speaking about the mapping of the port to the router via UPnP (just to clarify for other users who might be reading π )
When the nxserver starts up and it makes the request to the router according to how you’ve set up port-mapping, it can some time before the router responds. In our tests, there were some specific models that can take up to 9 minutes before responding back to the server. In the current version, during this time, the player asks the server to confirm the upnpstatus but the nxserver is still waiting for the router to answer. You will probably see that if you leave the Ports panel open, it will update itself after a few minutes (because the nxserver has received a response from the router).
In the next update we will change this behaviour between server and player. The server will tell the player that the setting is activated (or not) even though it is still waiting for the router to respond. This should remove the need to have to manually change it every time.
BritgirlKeymasterhttps://www.nomachine.com/product&p=NoMachine%20Enterprise%20Client
From the Menu of the website -> Download -> NoMachine Enterprise Products Evaluation -> Scroll down to the product you are looking for π
September 26, 2022 at 16:22 in reply to: Can’t connect reliably from Windows to headless Linux #40356
BritgirlKeymasterWe received the output and logs that we requested. Thanks for those.
From that we can see there is a crash of Xorg and looks similar to an issue we saw on version 7 which was related to how X server “goes offscreen”, not caused by the NoMachine software itself.Just to make sure it indeed is that, can you try disabling the blanking of the screen on the Ubuntu server?
open the NoMachine UI on the remote host -> Settings -> Server -> Security and uncheck the ‘Blank the physical screen when somebody connects’ option.Also, we see that you have lock screen at disconnection disabled. Confirm that indeed it is (it’s in the same Security panel as above).
BritgirlKeymasterHi, thisΒ happens because NoMachine no longer has accessibility permissions. If you’ve updated from version 7 to version 8 of the NoMachine software, you will need re-enable permissions in the macOS security and privacy section.
Open macOS Settings ->Β Security & Privacy -> Privacy and add ‘nxnode’ to the list of applications allowed in the accessibility list. If nxnode is already listed, remove and re-add it.
September 26, 2022 at 09:57 in reply to: Ipad Pro 2021 iPadOS16.0 NoMachine no longer working #40348
BritgirlKeymasterSeptember 24, 2022 at 14:43 in reply to: No sound for snap installed applications Ubuntu 22.04.1 arm64 #40899
BritgirlKeymasterPlease submit the logs as requested.
How to gather debug logs for support requests
https://kb.nomachine.com/AR07K00677It would also be a good idea to update to the latest version of NoMachine if you are still on v7.
Edit: Topic about sound is solved. A new topic is required if another issue is found.
September 23, 2022 at 18:04 in reply to: After upgrading to MacOS 12.6 NX client won’t connect #40332
BritgirlKeymasterHi,
we are aware of a similar issue and a possible workaround (which will be released in the next available maintenance) is to start the client with the following Terminal command:
DISPLAY=localhost:0.0 open -a NoMachineLet us know if this helps.
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