Britgirl

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Viewing 15 posts - 2,206 through 2,220 (of 5,038 total)
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  • in reply to: Website is down #37899
    Britgirl
    Keymaster

    Hi, Forums and the Knowledge Base are accessible. The store and main website are temporarily offline for maintenance. If I can be of help here, let me know 🙂

    in reply to: No available desktops on this server – Ubuntu 20 LTS #37897
    Britgirl
    Keymaster

    Hi, can you submit the image again as a separate attachment? or send it to forum[at]nomachine[dot]com and I will upload it to your original topic. Thanks!

    in reply to: Unable to boot Catalina (VM) after NoMachine install #37890
    Britgirl
    Keymaster

    We aren’t aware of any issues of installing NoMachine in a VM provided the VM is running on Mac hardware. Is this your case?

    macOS’s EULA doesn’t allow macOS to be installed in a VM that is not running on Mac hardware as far as I am aware. Due to these licensing restrictions it’s not possible for us to investigate installing NoMachine in VMs which are not running on Mac hardware.

    in reply to: Which credentials to use during update #37889
    Britgirl
    Keymaster

    After installing ‘zenity’ the update works as described. (your RPM does not mention it in its requires list)

    Zenity is not a requirement for installing NoMachine hence we don’t write that is required. If it’s present on the system we use it, if it’s not present NoMachine opens the dialog to enter the password.

    in reply to: The middle button of the mouse does not work #37885
    Britgirl
    Keymaster

    What NoMachine product and version have you installed on the local side and on the remote side?

     

    I need to know the above information so that we can understand your set-up better.

    With NoMachine are you remotely connecting to the physical desktop on Windows, are you connecting to a Linux desktop? Does the middle button stop working only when you connect to the remote desktop with NoMachine?

    in reply to: The middle button of the mouse does not work #37881
    Britgirl
    Keymaster

    What OS are you connecting from? What OS are you connecting to? and version?

    What NoMachine product and version have you installed on the local side and on the remote side?

    Was the middle mouse working in a NoMachine remote desktop session before? What might have changed, if anything, since it was last working? An update?

     

    in reply to: High CPU and network usage in Ubuntu 20.04 #37863
    Britgirl
    Keymaster

    invanvi, it could be related to HW decoding.

    Can you disable HW decoding on the client side and tell us if this changes anything? Start the session, open the connection menu Ctrl-Alt-0, Display Settings -> Advanced (click modify) and check the box “Disable client side hardware decoding”.

    You can also try disabling “client-side image post-processing”.

    What happens?

    in reply to: AV1 codec support with FFmpeg 5.0 #37861
    Britgirl
    Keymaster

    Thanks for updating the topic.

    Britgirl
    Keymaster

    Hi, this is not possible I’m afraid. How NoMachine prioritizes monitors depends on how they’re set in the systems settings.

    in reply to: Connection reset by peer after restart #37855
    Britgirl
    Keymaster

    Remove the #, check that WaylandEnable=false in your custom.conf , save and reboot the OS.

    in reply to: The session negotiation failed error on Windows #37852
    Britgirl
    Keymaster

    Hi

    are there special rules in Active Directory for the user which is trying to connect and can’t? E.g the user needs to change password in the next login? If you send us logs from the NoMachine Windows server host where you are trying to log in, these might help. To do that you need to enable debug, reproduce the problem and zip up the logs. Please send them forum[at]nomachine[dot]com making sure to reference the title’s topic as the subject of your email. Instructions are available here: https://knowledgebase.nomachine.com/DT11R00182#2

    Just to clarify because you mentioned a simultaneous connections, the free version of NoMachine permits one incoming connection. If you want unlimited connections to the desktop (and all users will see the same desktop) you need Enterprise Desktop.

     

    in reply to: Large number of session log directories #37851
    Britgirl
    Keymaster

    At a glance, it seems like a problem with access to the local xserver. Could something have changed on the system that would trigger this? Having a look in the session directory from var/log/node/ could reveal something useful.

    It’s impossible for us to know why this is happening without taking a look at the logs. First of all, I would update to 7.8.2 if possible because there have been several releases since 6.9.1 and we can’t be sure that this isn’t related to something we already fixed. If the problem is still there after updating, enable debug, restart the server and then gather the logs up. Send them to forum[at]nomachine[dot]com making sure to use the title of this topic as the subject of your email. Instructions for enabling debug are available here: https://knowledgebase.nomachine.com/DT11R00182.

    in reply to: Connection reset by peer after restart #37848
    Britgirl
    Keymaster

    What version and product of NoMachine software are you using on the Linux side?
    What is the distro?
    What’s the desktop environment?

    Is it headless?  See the tips here:

    Connecting to Linux headless machines with NoMachine
    https://knowledgebase.nomachine.com/AR03P00973

    Is Wayland used?

    Notes for connections to Linux physical desktops running Wayland
    https://knowledgebase.nomachine.com/AR02P00969

    Is it a virtual machine? If so, check this article:

    Connecting to a Wayland-based desktop running in a Linux virtual machine
    https://knowledgebase.nomachine.com/AR04R01083

    in reply to: Numpad types every second keystroke #37835
    Britgirl
    Keymaster

    Hi, we’re still working on this. We’ll update the topic once we have some news about a possible solution.

    Britgirl
    Keymaster

    The server shouldn’t be making any sound at all whilst someone is connected to it. And from what you write, I understand this is not happening.

    Please, when you’re connected to the server, open the menu with ctrl-alt-session, go to Devices, select Audio and take a screenshot and attach it here. This will show me what I indicated in my previous reply when I referred to the Connection Menu Guide, picture 18.

    Also please tell me the versions of Windows both sides otherwise we won’t be able to investigate.

Viewing 15 posts - 2,206 through 2,220 (of 5,038 total)