Britgirl

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Viewing 15 posts - 2,206 through 2,220 (of 5,384 total)
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  • in reply to: Windows 10 to Debian 11 is sluggish #40311
    Britgirl
    Keymaster

    I think the next step will be to re-enable hardware decoding and see if the sluggishness comes back. If so, Iโ€™ll update with new CPU usage info

    Ideally, we would need a screen of the Details tab of the Task Manager. If you reproduce it again, submit that.

    in reply to: No hash(#) symbol input on iPad magic keyboard #40310
    Britgirl
    Keymaster

    Both Android and iOS have symbols which don’t exist in the corresponding X11 maps. That said, the next release will provide some improvements to how keyboard is handled when connecting from mobile devices. Keep your eyes open for that ๐Ÿ™‚

    in reply to: Errors during installation #40307
    Britgirl
    Keymaster

    Hi, thanks for reporting this. We’ve also reproduced it on Arch’s rolling release and will be opening a Trouble Report.

    in reply to: Systemd service does not work #40305
    Britgirl
    Keymaster

    Hi, something similar to this has been dealt with before in the forums already. Please take a look at https://forums.nomachine.com/topic/enabling-a-user-does-not-enable-it. Does it help?

    in reply to: Remote Linux unresponsiveness from Windows host #40303
    Britgirl
    Keymaster

    What NoMachine products do you have installed on both sides? Are they the latest versions?

    Is it a physical desktop session with monitors attached? Or are you connecting to a headless? What’s the desktop environment running there?

    You mention “first remote window” and “change focus to another window”. What are these windows? Application windows on the remote desktop? Steps and screenshots would be useful ๐Ÿ™‚

    in reply to: Version 8.0.168 server audio always muted on connection #40296
    Britgirl
    Keymaster

    We are aware of this and the next maintenance release will include a fix. Thanks for taking the time to report it ๐Ÿ™‚

    in reply to: Can’t connect reliably from Windows to headless Linux #40293
    Britgirl
    Keymaster

    Hi cole,

    this is certainly strange behaviour and would need further investigation.

    Could you please provide the following?

    1) NoMachine server side logs (see the document here for complete instructions, https://kb.nomachine.com/DT07S00243)

    2) the file /etc/X11/Xorg.0.log.oldย  if its present

    3) output of 'sudo journalctl -b'

    4) any core files after debugging with https://kb.nomachine.com/AR09L00810

    You can send all this information directly to forum[at]nomachine[dot]com. Please use the title of this title of this topic as the subject of your email.

    Edited 23/9

    The first issue I ran into after updating was UPnP port forwarding turned off automatically. I added permanent port forwarding entry to my router so this doesnโ€™t happen again.

    From this release UPnP/NAT-PMP is disabled by default in the Free Edition. You can either enabled port-mapping or as you did fix a rule on the router.

    This information was omitted from the software update announcement and we apologize for that. It’s since been updated.
    “To get access to your computer from outside your private network, NoMachine’s UPnP/NAT-PMP port mapping must be enabled by hand (‘Server settings -> Ports’), or alternatively your router can be configured with the appropriate port-forwarding rule. When port-mapping/port-forwarding is enabled, remote NoMachine connections, including connection requests from guests via the new Guest Desktop Sharing feature, will be possible. ”

    https://kb.nomachine.com/SU09T00237

    in reply to: NoMachine cannot be connected #40275
    Britgirl
    Keymaster

    I’m glad you can now connect. Thanks for letting us know ๐Ÿ™‚

    in reply to: Audio over HTTPS with NoMachine Enterprise #40260
    Britgirl
    Keymaster

    Are you connecting with Chrome? There is a known issue specific to the Chrome browser which can monitor using this link: https://kb.nomachine.com/TR07T10566

    Could you try connecting with an alternative browser and tell us if you still see the spinning wheel?

    Britgirl
    Keymaster

    There is a bug that we are fixing in the soon-to-be-released maintenance. Keep your eyes peeled. This will fix the Rosetta 2 requirement that you are seeing on macOS ARM machines.

    in reply to: ะกan’t install NoMachine 8 #40251
    Britgirl
    Keymaster

    The output you show indicates that NoMachine Free Edition for Linux (debian) was not uninstalled correctly using the recommended way, which is by using dpkg --purge. You probably just removed /usr/NX/ before uninstalling.

    To be able to install a new NoMachine package, you should also remove /etc/NX/ and /var/NX/ and try again from scratch.

    in reply to: Guide on disable copy-on-select feature #40247
    Britgirl
    Keymaster

    With the release of version 8, a new option in the client connection file (.nxs) allows to enable/disable the update of the local clipboard when a text is selected inside the NoMachine session. This option is named “Disable updating clipboard on mouse selection” and accepts value “true” or “false” which is the default.

    This setting applies to connections from Window and macOS to Linux (physical desktop, virtual desktop and custom sessions).

    in reply to: NoMachine cannot be connected #40245
    Britgirl
    Keymaster

    Hi,

    just to clarify that this message “Running NoMachine sessions over a SSH connection is not supported on this server. Do you want to switch your connection to using the NX protocol?” occurs when you are trying to connect to the desktop where you have installed the NoMachine Free Edition via an SSH session, when the free edition does not support SSH.

    If I understand correctly, you can connect to the localhost on your Windows machine. This means everything is working. But you cannot connect to the localhost on your Ubuntu machine. The IP address would appear to be not correct. Can you try by just inserting the term “localhost” in the hostname field of the connection configuration?

    A connection timeout has occurred while trying to connect to โ€˜192.168.1.103โ€™ on port โ€˜4000โ€™. The issue could either be caused by a networking problem, by a firewall or NAT blocking incoming traffic or by a wrong server address. Please verify your configuration and try again.

    This message generally appears when you are trying to connect from the internet and your computer is behind a NAT or if the firewall is blocking the connection in, but it’s strange that your firewall would be blocking connections from the same machine. The logs of the server machine would be useful. Please follow the instructions here and send them to forum[at]nomachine[dot]com, https://kb.nomachine.com/DT11R00182, making sure to use the title of this topic as the subject of your email. Thanks!

    in reply to: Disable of balloon notifications in v8 not available #40204
    Britgirl
    Keymaster

    Balloon messages, which are used to notify (e.g someone has connected/disconnected) as well as prompt the desktop user to accept a specific function (e.g accept an incoming connection), are a central security feature of NoMachine software. Whilst in version 7 it is possible to disable all balloon messages using the appropriate key in node.cfg, in version 8 the disabling of all balloon messages is no longer possible.

    In v8 we have maintained the possibility to show/not show the !M service icon in the system tray (like it is in version 7) but notification messages will still be displayed since they are independent from the !M icon.

     

    in reply to: NoMachine with NordVPN split tunneling #40188
    Britgirl
    Keymaster
Viewing 15 posts - 2,206 through 2,220 (of 5,384 total)