Britgirl

Forum Replies Created

Viewing 15 posts - 2,401 through 2,415 (of 4,340 total)
  • Author
    Posts
  • in reply to: Cloud Server view active sessions #25533
    Britgirl
    Keymaster

    If you have a subscription, maybe you should contact our support team or sales team which can advise you on what your options are for your specific scenario.

    in reply to: Cloud Server view active sessions #25529
    Britgirl
    Keymaster

    Hi, at the moment it’s not possible, but there is a Feature Request that will most likely satisfy your requirement once it has been implemented.

    Monitoring and administering the federated servers from the Cloud Server
    https://www.nomachine.com/FR10Q03883

    in reply to: Maintain aspect ratio in fullscreen mode #25528
    Britgirl
    Keymaster

    Hi, this is still under development. Please sign up to receive notification of when it has been implemented (‘notify me’).

    in reply to: Having issues with blank expose windows #25527
    Britgirl
    Keymaster

    You can share a link with us to a file-sharing service – send the link to us privately via forum[at]nomachine[com] and we’ll download it.

    in reply to: Sluggish screen draw performance (again) #25523
    Britgirl
    Keymaster

    Or are you actually still using that version (custom 6.8.1) we sent you? It is that package which contains the fix, and at the time, when you tried it, you said it was much better.

    I updated the closed topic because I wrote the patch had been released, when in fact it hasn’t. Sorry if that was misleading.

    The package link is still available if want to go back to using that version.

     

    in reply to: Blank physical screen feature not working #25463
    Britgirl
    Keymaster

    The TR has just been updated. Apologies for the confusion.

    I confirm that screen blanking doesn’t work when remoting in to a Win 10 (update 1909) with two or more monitors.

    in reply to: Trouble with multiple monitors #25462
    Britgirl
    Keymaster

    Enterprise Desktop simply shows you the physical display of the remote system, so you’ll need to set up the remote system to have two monitors. To do that, you could try following the suggestion here: https://unix.stackexchange.com/questions/378373/add-virtual-output-to-xorg and see if that helps.

    If you were using Workstation (from the Terminal Server family which supports multiple virtual Linux desktops), with the implementation of this Feature Request, https://www.nomachine.com/FR10N03220, you will be able to treat those multiple monitors on the server side as separate windows on the client side. This feature is in its final stages at the moment and will be released in a future update.

    in reply to: Arrow keys don’t work #25449
    Britgirl
    Keymaster

    @gbr

    Do you still want log files from me?

    Yes, submit them so we can check whether the problem is the same one as JimH24’s 🙂

    in reply to: Unable to start nxserver on RHEL 6 #25448
    Britgirl
    Keymaster

    Ok, thanks for letting us know 😉

    in reply to: Encoding/Decoding error #25446
    Britgirl
    Keymaster

    Ryan, we received the logs but you didn’t send us the logs from the server side – the remote computer. Also, what you sent us seems to be just the installation dir from the client side, it doesn’t contain the user home directory which is what we need to see.

    For the Windows client: write the following in the address bar or the file browser:
    USERPROFILE\.nx

    or navigate through the computer folder till the user’s home and type .nx in the navigation toolbar to reach the folder. The path can be similar to: C:/Users/USERPROFILE/.nx
    Zip up this folder.

    On the remote Windows host, zip up NoMachine’s /var/log folder typically found at PROGRAMDATA/NoMachine/var/log.

    in reply to: Encoding issue on bright colors on Mac #25443
    Britgirl
    Keymaster

    Thanks for letting us know 🙂

    As for AMD GPU support, it’s in its last phase of development.

    Britgirl
    Keymaster

    Hi, what desktop environment is running on Centos in both the 6 and 7 installations?

    Do you have a monitor attached?

    in reply to: Encoding issue on bright colors on Mac #25424
    Britgirl
    Keymaster

    Please check your inbox for further instructions 🙂

    in reply to: Blank physical screen feature not working #25421
    Britgirl
    Keymaster

    We are investigating a specific issue related to the dual monitor set ups.

    The TR I referenced above was specifically for single monitor set ups and we have verified that it by updating Windows to the lastest (1909) the issue disappears, so we have closed it.

    in reply to: Encoding/Decoding error #25414
    Britgirl
    Keymaster

    Hi ryan,

    thanks for the image.

    Can you submit logs from both client side and server side?

    Instructions on how to to do that are here:

    Server side – https://www.nomachine.com/DT10O00163#1.4

    Client side – https://www.nomachine.com/DT10O00163#2.3

     

    Send via email to forum[at]nomachine[dot]com making sure you reference your topic 🙂

Viewing 15 posts - 2,401 through 2,415 (of 4,340 total)