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The backtraces don’t show enough information to understand why a crash is occurring where it is. Can we send you a debug rpm packages (64bit)? We’re not able to reproduce similar behaviour, so you’ll need to install the debug package and extract the logs. We’ll give you instructions when we send you the link.
Hi, thanks for telling us about your set up and apologies if I am replying late. We are currently working on a Feature Request that could help in this situation given that you are using media creation tools which require perfect synchronization.
Improving audio-to-video synchronization on playback
https://knowledgebase.nomachine.com/FR04Q03825Its target is version 8 which is coming soon. It’s probable that it won’t make the first release of version 8, but a successive one.
What you need is this FR:
Making it possible to treat multiple monitors connected on the server as separate windows on client side
https://knowledgebase.nomachine.com/FR10N03220The logs show you are running 6.9 on the server side. A number of issues affecting Mac have been fixed since then. Please update to the latest 7.7.4 and then report back to us if the problem persists. Thanks.
These forums do not handle issues concerning the legacy version NX 3.5.0. If you update to the latest versions both client and server side and continue to have the problem, please submit a new topic with the details.
Hi, welcome 🙂
The instructions are the same for Raspberry Pi4 running (Broadcom BCM2711) Raspbian 10 (Buster), Ubuntu 20.04 (Focal Fossa). I have updated the article about RPi here: https://knowledgebase.nomachine.com/AR07N00896
The instructions for installing are the same as for Buster. We are not aware of any issues with Bullseye from our initial tests. Let us know how you get on 🙂
Hi, please follow the instructions in this article:
How to solve blank/upside down screen on macOS after the update to Big Sur
https://knowledgebase.nomachine.com/AR09S01139Does it solve the problem?
Thanks for the additional info.
We’ve had another user in the forums report similar behaviour; we’ve not been able to reproduce it. See this topic here: https://forums.nomachine.com/topic/disabled-numlock-sync and we also have a Trouble Report open for an issue with numlock/capslock but it’s not quite the same as what you are experiencing.
so when you ask
” don’t really understand why you ask this, but OK maybe I could have Windows 11 instead of 10 if that could make any issues…”it’s because I didn’t know if you were connecting to a Windows or from a Windows machine. Also to know your exact set-up, this could be useful to know in any investigation we run. And to know if it could be the same as the topic I just mentioned above 😉
Have you tried restarting the server?
What we can do is send you a debug version and extract the logs. If you agree to do that, I can send you a package to download via email with further instructions.
What’s the desktop environment/window manager that you have installed there?
We would need to see the .nx directory from the user’s home on the server side. Please attach it here or send directly to forum[at]nomachine[com].
If you have a cloud service, put them there and then share the link private to us at forum[at]nomachine[dot]com if you don’t want to publish it here.
Please refer to https://forums.nomachine.com/topic/help-with-drag-and-drop which is the complete thread.
Something similar with other applications was reported here:
https://forums.macrumors.com/threads/how-to-check-if-rosetta-2-is-installed-solved.2287833/
Can you execute:
softwareupdate --install-rosetta --agree-to-license