Britgirl

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Viewing 15 posts - 2,566 through 2,580 (of 5,111 total)
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  • Britgirl
    Keymaster

    Hi,

    regarding point 1 in your last reply, you should take a look at https://knowledgebase.nomachine.com/FR11R04044, which is under review, although function keys for changing brightness (which you mentioned in the first post) have not been considered. May I ask why you would need to control brightness?

    Point 2 – We’re checking this.

    Point 3 – We’re checking this.

    Point 4 – For 4k displays we have the following planned,  https://knowledgebase.nomachine.com/FR02M02864 and also https://knowledgebase.nomachine.com/FR12R04056.

    Point 5 – Another FR in our roadmap. This looks like https://knowledgebase.nomachine.com/FR10M02977

    Point 6 – We’re checking this as well and will come back to you 🙂

     

    in reply to: NX port forwarding problem #34552
    Britgirl
    Keymaster

    Hi,

    ServerRoot = “C:\Program Files (x86)\NoMachine”

    This can be ignored, it’s nothing to worry about.

    Are you sure you’ve approved the changes to configure port-forwarding? You seem to have done everything correctly, including adding the rules in your firewall, but the online tool shows the port is closed…are you sure you are using the right IP address as the target computer?

    Britgirl
    Keymaster

    Could you forward those logs that failed to attach to forum[at]nomachine[dot]com?

    in reply to: Ctrl/Right click not working #34516
    Britgirl
    Keymaster

    Hi, this is a known issue. You can track it using the following link:

    Right mouse button behaves like left button if Control key is pressed down
    https://knowledgebase.nomachine.com/TR05S10246

    in reply to: Ctrl/command shortcut keys for Windows #34372
    Britgirl
    Keymaster

    Sorry for updating this topic late, I thought one of us had followed up already. I checked just to make sure with the latest version of NoMachine. Even though your topic is more of a copy and paste issue, not a shortcuts-not-working issue which is what we originally thought, we don’t have any problems with shortcuts, nor with pasting between Mac and Windows VM.

    “I get no message when doing copy/paste.” – this is what VMware shows maybe? It’s not one of NoMachine’s own messages.

    If there is a problem with NoMachine not recognizing commands or clipboard not working properly, please state the steps for us to reproduce. Also confirm if this is a traditional NoMachine player session or a web session. Thanks.

    in reply to: Nx client disconnects #34369
    Britgirl
    Keymaster

    A quick update on this topic. We continue to track this report even though we have been unable to reproduce it so far. It seems to be affecting this particular user’s set up which is strange. In the meantime, the topic has been closed but users can submit new topics if this behaviour continues on later versions of NoMachine.

    in reply to: NoMachine first login not successful #34368
    Britgirl
    Keymaster

    Did you manage to get the logs from both sides?

    in reply to: Installer does not run #34367
    Britgirl
    Keymaster

    Sorry, you’re right, I was getting mixed up with the 32-bit version. I’m waiting for feedback from our testers 🙂

    in reply to: Installer does not run #34361
    Britgirl
    Keymaster

    Hi, we are aware of some issues when installing on 64-bit systems running XP and they could be related to SP2. 32-bit systems don’t have similar issues when installing NoMachine.

    We do still support Windows XP although I can’t say how long this OS will continue to be supported for, and it would be better to have SP3 installed (I am not sure if you are able to find this now since MS stopped supporting it). This was the last major update made available at the time by MS.

    in reply to: NoMachine first login not successful #34175
    Britgirl
    Keymaster

    Hi,

    with NoMachine you should not have to be already logged in in order to get access. This defeats the whole point of using it, as you say.

    There is a known bug when using an AD domain account to log in for the first time with NoMachine. This could be what you are experiencing – https://knowledgebase.nomachine.com/TR04R09659.

    If this does not apply to you, ie. you are not using an AD domain account, tell us what the message is when you try to log in with NoMachine (a screenshot will suffice). Logs from the player (client side) and the server (computer you are connecting to) might be useful. Follow the instructions here:

    https://knowledgebase.nomachine.com/AR10K00697

    You can send them directly to forum[at]nomachine[dot]com.

    in reply to: Connection Proxy in version 7.4 #34116
    Britgirl
    Keymaster

    Thanks for the additional information about how you are using NoMachine. This clarifies things a lot 🙂
    We’ll evaluate what can be done from a UI-perspective, and I don’t know at this stage in what version a possible modification might be included. But you should know that backward compatibility with proxy settings per session was kept when we changed to global proxy settings, so you can actually still use session files by manually editing the proxy related keys.

    in reply to: Can’t connect from internet, get error 51 #34083
    Britgirl
    Keymaster

    You have a double nat maybe? Check this topic: https://forums.nomachine.com/topic/router-on-double-nat-cant-get-external-ip-for-remote-connections

    My last comment in particular in that topic was “UPnP doesn’t support the double NAT scenario, you would need to enable port-forwarding on both routers.” Have you tried that?

    in reply to: Connection Proxy in version 7.4 #34081
    Britgirl
    Keymaster

    NoMachine, just like a browser, needs to pass through a proxy to connect to the server. Just like your browser works in every network you move to, the NoMachine client will correctly connect by using the proxy system settings. Imagine having to manage & edit tens of session files (which users do have).  As I wrote before, now it’s just a question of toggling on and off in the Player settings. Thanks for your feedback in any case.

    in reply to: NM 7.6.2 from Windows -> Mac #34080
    Britgirl
    Keymaster

    Are you able to submit the attachments that failed to upload directly to us using forum[at]nomachine[dot]com?

    Make sure you put the title of the topic as the subject of your email. Thanks!

    in reply to: Disable function keys in NoMachine #34079
    Britgirl
    Keymaster

    It’s not currently possible to disable just F5 or similar keys. Can you tell us a bit more about your set-up, so we can understand better?

Viewing 15 posts - 2,566 through 2,580 (of 5,111 total)