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“Ooops! The connection with the server was lost”
We aren’t aware of problems with Bullseye, nor connecting from Samsung S10, so this would need to be checked further. It is probably on the server side, the computer that you are connecting to. Please submit the logs from the Android device using the instructions here: https://knowledgebase.nomachine.com/AR04M00843. You can send them directly to forum[at]nomachine[dot]com making sure to use the title of this topic as the subject of your email. Thank you.
it said that the app was based on an older Android version
The next update will be based on new APIs so the warning message will be resolved.
We’d say that the major iOS and Android update is actually behind schedule. The reason is that the upcoming version 8 for desktop took more time than initially expected. Especially the major features that it will bring with it. The good news is that we plan to release the new version for mobile just after we release version 8 for desktop. The main problem with both the iOS and the Android versions is that we had to update the SDK used, for both. This required more time than expected, especially with the “further interactions” with the user, mandated by “policies”. But again, good news! New versions coming just after version 8 for desktop!
Hi, this question has been answered a few times in this forum. Take a look at this topic here: https://forums.nomachine.com/topic/curl-wget-download-urls#post-32477.
Linux can be annoying because there are multiple ways to achieve the same thing, there’s not one standard, you will see that in our installation instructions we use
sudo dpkg. You’re the first person to complain that the label for the Linux packages “NoMachine for Linux -x86_64, amd64” communicates that it is not suitable for an Intel-based processor. However, I will pass on your remark to the web team. I’m glad that the software is now installed and up and running.Only you can know what architecture your system is running 🙂 A quick uname -p query will tell you whether it’s 32 or 64-bit.
Anyway, I can see that you have not uninstalled and remove the leftovers of the previous installation. So please
sudo dpkg -P nomachine sudo rm -rf /usr/NX /etc/NX /var/NXthen reinstall the right package.
Do I need Enterprise version of client to connect or something?
No you don’t.
but if I try to connect second session to the ‘same’ virtual desktop, the first one closes.
This sounds like you’re migrating the session. Session migration is on by default in Terminal Server products. When you use the same account to start a second virtual desktop session and the first is still open, NoMachine assumes by default that the connecting user is also the same and performs the automatic migration of the session from one device to the other.
To disable automigration, see this forum topic https://forums.nomachine.com/topic/unable-to-start-multiple-sessions-using-same-user#post-12351.
Further tips are also available here:
How to share a NoMachine virtual Linux desktop with other users
https://knowledgebase.nomachine.com/AR07P00993With regards to the ability to toggle the Desktop Shared icon, this looks like a separate issue. To begin with, tell me whether the tips above help with the first question.
Sorry forgot to add the instructions: uninstall, remove traces and then reinstall the right package:
sudo dpkg -P nomachine sudo rm -rf /usr/NX /etc/NX /var/NX sudo dpkg -i nomachine_7.9.2_1_amd64.debYou’ve downloaded 32-bit packages. Are you sure you don’t need 64-bit ones? I’m checking because the error you show can occur when the wrong packages have been installed.
Hi,
we noticed an incorrect parameter in the article which must have been introduced by mistake.
Please check again the article: https://knowledgebase.nomachine.com/AR02L00785 in point 2 of the section Add the public SSH key on the server
$HOME/.nx/config/client.crtis now
$HOME/.nx/config/authorized.crtLet us know the outcome.
If your Windows is headless or you have the lid closed, please check the tips here: https://knowledgebase.nomachine.com/AR05S01124.
Hi,
Can you check something? From the CB right click on the “Win1” you want to connect to and click ‘Edit’. What is the IP address showing in the Host field? Do the same from the “Win2” client as well.
A computer can have multiple network interfaces configured (real or virtual) and NoMachine selects one as its default. Try selecting a different one from the drop-down list.
Hi McVitas, we’ve prepared a new package for debugging. I am going to send you the link via email like last time. Please check your inbox.
m8johnson, the logs you submitted were not complete. Let’s try again with the automatic procedure. Please see here:
https://knowledgebase.nomachine.com/DT11R00182#2
Enable (with
sudo /etc/NX/nxserver --debug --enable all), reproduce the problem, gather up the logs. They can be submitted to forum forum[at]nomachine[dot]com if they are too big to attach here.We would like to check the .nx folder permissions. You should submit this information (2 screenshots) via email to us because there could be sensitive information included:
– Open Windows explorer (file browser window)
– Type %USERPROFILE% in the URL bar
– Open View menu and check “Hidden items” box
– Right click the folder “.nx” and select Properties
– Get a screenshot of the Security tab
– Enter “.nx” folder and do the same for the folder “config”When you enter the .nx folder what is the path visible in the file browser?
Thank you.
Hi, this should not be happening.
Can you take a look at the list of processes while that dialog is open?
– Open the Window’s Task Manager
– Right click the list of columns and check the item “Command line”
– Look for every application named “NoMachine Tray Monitor”
– Write down the list of arguments visible in the column “Command line” and tell us here (or submit a screenshot if you prefer).Also, confirm the Windows version and that you have installed NoMachine 7.9.2. Thanks!