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Britgirl
KeymasterHi,
ServerRoot = “C:\Program Files (x86)\NoMachine”
This can be ignored, it’s nothing to worry about.
Are you sure you’ve approved the changes to configure port-forwarding? You seem to have done everything correctly, including adding the rules in your firewall, but the online tool shows the port is closed…are you sure you are using the right IP address as the target computer?
July 21, 2021 at 14:32 in reply to: Connection timeout when connecting from Windows 10 Hyper-V Host to Ubuntu 20 VM #34551Britgirl
KeymasterCould you forward those logs that failed to attach to forum[at]nomachine[dot]com?
Britgirl
KeymasterHi, this is a known issue. You can track it using the following link:
Right mouse button behaves like left button if Control key is pressed down
https://knowledgebase.nomachine.com/TR05S10246Britgirl
KeymasterSorry for updating this topic late, I thought one of us had followed up already. I checked just to make sure with the latest version of NoMachine. Even though your topic is more of a copy and paste issue, not a shortcuts-not-working issue which is what we originally thought, we don’t have any problems with shortcuts, nor with pasting between Mac and Windows VM.
“I get no message when doing copy/paste.” – this is what VMware shows maybe? It’s not one of NoMachine’s own messages.
If there is a problem with NoMachine not recognizing commands or clipboard not working properly, please state the steps for us to reproduce. Also confirm if this is a traditional NoMachine player session or a web session. Thanks.
Britgirl
KeymasterA quick update on this topic. We continue to track this report even though we have been unable to reproduce it so far. It seems to be affecting this particular user’s set up which is strange. In the meantime, the topic has been closed but users can submit new topics if this behaviour continues on later versions of NoMachine.
Britgirl
KeymasterDid you manage to get the logs from both sides?
Britgirl
KeymasterSorry, you’re right, I was getting mixed up with the 32-bit version. I’m waiting for feedback from our testers 🙂
Britgirl
KeymasterHi, we are aware of some issues when installing on 64-bit systems running XP and they could be related to SP2. 32-bit systems don’t have similar issues when installing NoMachine.
We do still support Windows XP although I can’t say how long this OS will continue to be supported for, and it would be better to have SP3 installed (I am not sure if you are able to find this now since MS stopped supporting it). This was the last major update made available at the time by MS.
Britgirl
KeymasterHi,
with NoMachine you should not have to be already logged in in order to get access. This defeats the whole point of using it, as you say.
There is a known bug when using an AD domain account to log in for the first time with NoMachine. This could be what you are experiencing – https://knowledgebase.nomachine.com/TR04R09659.
If this does not apply to you, ie. you are not using an AD domain account, tell us what the message is when you try to log in with NoMachine (a screenshot will suffice). Logs from the player (client side) and the server (computer you are connecting to) might be useful. Follow the instructions here:
https://knowledgebase.nomachine.com/AR10K00697
You can send them directly to forum[at]nomachine[dot]com.
Britgirl
KeymasterThanks for the additional information about how you are using NoMachine. This clarifies things a lot 🙂
We’ll evaluate what can be done from a UI-perspective, and I don’t know at this stage in what version a possible modification might be included. But you should know that backward compatibility with proxy settings per session was kept when we changed to global proxy settings, so you can actually still use session files by manually editing the proxy related keys.Britgirl
KeymasterYou have a double nat maybe? Check this topic: https://forums.nomachine.com/topic/router-on-double-nat-cant-get-external-ip-for-remote-connections
My last comment in particular in that topic was “UPnP doesn’t support the double NAT scenario, you would need to enable port-forwarding on both routers.” Have you tried that?
Britgirl
KeymasterNoMachine, just like a browser, needs to pass through a proxy to connect to the server. Just like your browser works in every network you move to, the NoMachine client will correctly connect by using the proxy system settings. Imagine having to manage & edit tens of session files (which users do have). As I wrote before, now it’s just a question of toggling on and off in the Player settings. Thanks for your feedback in any case.
Britgirl
KeymasterAre you able to submit the attachments that failed to upload directly to us using forum[at]nomachine[dot]com?
Make sure you put the title of the topic as the subject of your email. Thanks!
Britgirl
KeymasterIt’s not currently possible to disable just F5 or similar keys. Can you tell us a bit more about your set-up, so we can understand better?
Britgirl
KeymasterThanks for your kindness 🙂
Actually we must agree that you have a point. The fact is that showing the remote cursor in normal cases, when there is just a single user connecting, to use the remote desktop, is definitely not appropriate, when there are multiple users, in this case sharing the desktop, it should be the default. We’ll change it in this way. Single user? No remote cursor. Two or more users sharing the desktop? Remote cursor enabled and also not possible to disable, since this will also be a security feature.
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