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Please submit the logs to forum[at]nomachine[dot]com making sure you put the title of the topic in the subject.
An interesting use-case and at the moment rather a niche one. At the moment we don’t have an SDK which would let you do that, but it’s something that we could re-evaluate in the future.
Provided there are no problems as highlighted in the article I showed you and you query your public IP address, it will be the correct information.
Btw, I tried the software you mentioned and it has a problem in general with reading cmd.exe content, so you had better take this issue directly to them. Windows 10’s own Narrator works well with prompt’s content.
Try the new script, it will write the output to notepad.
A new feature we are working on, NoMachine Network, will remove this need to check the IP address by allowing users who have created Network accounts to log in and allow other authorised NoMachine Network users to access their desktop. This will probably be much easier for her. You can read more about this here: https://www.nomachine.com/FR07J02731
It works on Windows 10 using the system’s own screen reader which is shipped with the OS. Are you using something else?
The port might change, but you can fix it in the server.cfg file of the computer you want to access and then it won’t.
You need admin rights to make the following changes.
On Windows the server.cfg file is in ProgramFiles x86 (the default location) -> NoMachine -> etc folder (Program Files (x86)/NoMachine/etc). You can edit the server.cfg with a text editor.
Locate the key NXUPnPPort, remove “#” next to it and put the port number you would like to fix it to. Then save.
Further reading: https://www.nomachine.com/AR11L00827
The logs show that you have ticked the following checkbox in the Security preferences of the server.
‘Require permission to let the remote users interact with the desktop’
This means that mouse and keyboard won’t work because you will connect in view only until the owner gives their explicit permission for you to interact. See here: https://www.nomachine.com/DT10O00154#3.2.
Remove the tick from that box and try again.
We are not aware of any issues with mouse and keyboard when using NoMachine in Windows. Can you send us the logs from the server?
Hi, there is a way to query the IP address and have it read out to you, using the a file which I can send you which contains a script we’ve prepared. I’ve tested it to make sure it works. Can I send it to the email address you used to register?
By double-clicking on it, it will open the cmdline and execute –upnpstatus (which is what you need to run in order to get the output required (Local IP, Gateway IP, External IP, NX port 4000 mapped). So she would need to listen for the external IP as it’s being read out. Can you try it and let me know? We’ll investigate how to make retrieving information easier in this type of scenario.
Did you reboot the Windows machine after installing NoMachine? Have you tried uninstalling, reinstalling and rebooting?
Failing that, you should submit the logs of the affected Windows server machine to forum[at]nomachine[dot]com. For instructions, see here: https://www.nomachine.com/AR10K00697.
You have mentioned that the server is virtual; what hypervisor is it?
Can you confirm that you have 6.9.2 on both the client and the server side? Is the Raspberry on the server side, client side or both? What characters are showing up instead?