Britgirl

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Viewing 15 posts - 3,271 through 3,285 (of 5,038 total)
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  • in reply to: Unable to hear forwarded microphones #23431
    Britgirl
    Keymaster

    Can you follow the tips here and let us know if that helps?

    https://forums.nomachine.com/topic/how-to-use-microphone

    If not, confirm what NoMachine version you are using and what the application is which is using the mic. Thanks.

    in reply to: Server status is not running #23254
    Britgirl
    Keymaster

    Logs that failed to submit can be sent to forum[at]nomachine[dot]com. Please insert the title of your topic in the subject. Thanks!

    in reply to: Server status is not running #23250
    Britgirl
    Keymaster

    Hello, did you carry out a restart of the NoMachine? It is necessary to finish the installation procedure.

    in reply to: Collaboration use case questions #23242
    Britgirl
    Keymaster

    Hi Doug,

    welcome aboard ๐Ÿ™‚ Let me answer some of the questions that you have about NoMachine software.

    1. If I understand correctly, we need to purchase an Enterprise Desktop Subscription for our shared Windows laptop so that several of us can attach to it at the same time (other users can use the free client). Is this correct?

    Yes. That’s correct. Installing Enterprise Desktop on the host that you want to access allows unlimited connections to that PC. All those connecting see the same desktop. Users who need to connect only to the hosted desktop can download either the free Enterprise Client (which is used just for connecting) or the free NoMachine package for their operating system. If these users’ PCs will also need to accept multiple remote connections from other users, similarly to the Windows shared laptop you mention, just install Enterprise Desktop. All our ‘server side’ software provides the connection GUI to avoid having to install multiple packages by hand.

    2. If we want to start out with the free client on the shared laptop, how can we upgrade to the Enterprise client when we decide we need simultaneous connections?

    Uninstall the free version and install Enterprise Desktop on the server host ๐Ÿ™‚ You get 30 days evaluation period when you install any of the Enterprise range. After which you can consider purchasing a subscription which will allow you to replace the evaluation license. The subscription lasts a year and it includes all software updates and technical assistance via the customer area. For more information about ‘what you get’ and renewing, you should reach out to the sales team.

    Just so it’s clear, if you are now testing out the free NoMachine version and have installed it on all your computers (both connecting clients and your shared laptop hosts), when you are ready to purchase, the computers that you want to be able access remotely must switch to Enterprise Desktop.

    3. We have one user account for our accounting people that is the only user that can access financial records. Is there a way to configure NoMachine to lock the current session and return to the Windows login screen when the NoMachine session terminates, so that the next user needs to authenticate to Windows to get in?

    You should be activating the last box in the Security panel of the server. See fig. 3 in https://www.nomachine.com/DT10O00155. To do this in the server configuration file (server.cfg), please see Enterprise Desktop Config Guide: https://www.nomachine.com/DT02O00125#12.1

    I am not clear on how Windows access controls work when simultaneous users attach to the machine. If the accounting user attaches first and logs in, what happens when a less-privileged user attempts to connect? I would hope they wonโ€™t be able to silently connect and spy on the accounting user. What are my options here?

    NoMachine’s out-of-the-box configuration is that the desktop owner must authorize different users requesting to connect to the same desktop. A pop-up will appear to the owner of the desktop (see image below). Furthermore, connected users are always visible in the section Connected Users of the Service Status. Additionally, the administrator can set different levels of access, exactly who gets access and how. So in your case, “accounting user attaches first and logs in”, assuming that the accounting user is also the owner of the desktop, a pop-up will appear to the owner when different users request to connect to the same desktop session.

    Security preferences can be configured in the server GUI (https://www.nomachine.com/de/DT10O00155#2.2.). Advanced configuration can be done at the server.cfg level where it’s possible to pre-set trusted users. In that case, take a look at #12.3 of the document DT02O00125.

    in reply to: Connection reset by peer? #23225
    Britgirl
    Keymaster

    @dlp_1 at the beginning of July we sent you a link to download a patched package. Can you confirm that the issue is now fixed?

    in reply to: Version 6.7.6 for Android available for download? #23179
    Britgirl
    Keymaster

    There is no AVC pack option for Android client devices, I’m afraid.

    in reply to: Browser access for AWS Windows Machine #23167
    Britgirl
    Keymaster
    in reply to: Launch virtual desktops without :0 #23149
    Britgirl
    Keymaster

    This is weird behaviour and we are investigating further. Are you using GDM as the display manager?

    Britgirl
    Keymaster

    What is the desktop environment you are connecting to? Do you notice if this occurs as soon as you connect, or after you open a specific application? What is the application in that case?

    The output of top would also be useful because it will indicate what process it is which is causing the increased CPU usage.

    On the server side, open a terminal and run the following:

    top -n 1 -b > output.txt

    What’s the output you get?

    in reply to: Server.cfg – script does not execute? #23136
    Britgirl
    Keymaster

    Can you submit those logs to forum[at]nomachine[dot]com, making sure you put the topic title as the subject of your mail. Thanks!

    in reply to: Version 6.7.6 for Android available for download? #23132
    Britgirl
    Keymaster

    Hi AllanD, NoMachine 6.6.8/6.7.6 for Android has not been released yet. In any case, what you’re interested in is a Feature Request that is in our roadmap; you need to monitor the following Feature Request: https://www.nomachine.com/FR12M02991.

    Britgirl
    Keymaster

    Check your inbox – we sent you a patched package to try out.

    in reply to: Launch virtual desktops without :0 #23092
    Britgirl
    Keymaster

    Hi, to clarify, all Terminal Server products let you run virtual desktops, and they can also give you access to the physical desktop.ย  In your case, Workstation will allow up to 4 virtual desktops. Small Business provides up to 10. Both allow access to the physical display. So swapping for Small Business will simply increase the number of virtual desktops you can run.

    I am unable to launch VMโ€™s for a user

    By VM I imagine you mean a NoMachine virtual desktop. In the Terminal Sever family the virtual desktop functionality allows individual multiple Linux desktops to run on the same host sharing the same OS, which is different to running virtual machines each with their own operating system ๐Ÿ™‚

    VirtualGL has been enabled.

    Did you follow the instructions here?

    How to enable VirtualGL support on Linux in NoMachine v. 6.2 or later
    https://www.nomachine.com/AR05P00982

    It’s important to know that VirtualGL requires access to the display :0 and the reasons for that are explained here:

    Why VirtualGL requires access to the display :0
    https://www.nomachine.com/AR12K00764

    You also mention errors.ย  There is a good article with workarounds for trouble-shooting VirtualGL. Does this help?

    Troubleshooting problems when enabling VirtualGL support for NoMachine virtual desktops
    https://www.nomachine.com/AR04Q01024

    in reply to: Authentication failure problem #23084
    Britgirl
    Keymaster

    Hi,

    the username and password being requested by NoMachine is your usual system account credentials which you normally use when you want to log in to your desktop locally. For example, if you normally enter your Windows desktop with your account named “Dryros” and a password, you will need to use those credentials in the NoMachine dialog box.

    See Step 2 and pictures 7 or 15 here: https://www.nomachine.com/getting-started-with-nomachine
    This is an essential step in order to be able to get access to the remote desktop. If you don’t know the account credentials on the computer you are accessing, you won’t be able to authenticate.

     

    in reply to: Usage of NoMachine components #22977
    Britgirl
    Keymaster

    Hi, check out the following documents to learn more about ‘NX’ services.

    Terminal Server installation guide – https://www.nomachine.com/DT04O00139#7 (any of the product installation and configuration guides has this paragraph)

    Quick guide to the server – https://www.nomachine.com/DT10O00155#2.1.

Viewing 15 posts - 3,271 through 3,285 (of 5,038 total)