Britgirl

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Viewing 15 posts - 3,496 through 3,510 (of 4,190 total)
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  • in reply to: Tray Icon + related issues on LMDE 2014 #8771
    Britgirl
    Participant

    🙂 We’re glad you’re now able to use NoMachine. Just open a new topic if you have other questions. I’ll close this one.

    in reply to: Linux: free 4x->5x upgrade problem #8767
    Britgirl
    Participant

    How to check which version of NoMachine or NX Server you are using
    https://www.nomachine.com/AR07C00232

    in reply to: Switch monitor with keyboard shortcut? #8761
    Britgirl
    Participant

    Hi, we got them. We’ll provide some feedback as soon as we can.

    in reply to: Potential conflict with Windows 10 update #8754
    Britgirl
    Participant

    Hi alitz, we’re aware of this issue and a fix has already been prepared by our developers, which will be made available in the next update (this week).

    https://www.nomachine.com/TR10M06099

    in reply to: Fails to create a new virtual desktop #8742
    Britgirl
    Participant

    Hi, can you send all the attachments (logs from both sides) to forum[at]nomachine[dot]com?  Thanks.

    Have you installed the Production Version of the Workstation package from your customer area?

    in reply to: Ubuntu 14.04 not installing correctly #8731
    Britgirl
    Participant

    Mork, can you open a fresh topic for that issue? That way it’ll also be easier for other users to search for if they have the same problem. Thanks!

    in reply to: List of "option keys" for NoMachine 5.0.43_8 #8710
    Britgirl
    Participant

    The following articles about updating and what is preserved, session and cfg files will help:

    Upgrade from NX 3.5.0 to NoMachine 4 on Linux and compatibility policies
    https://www.nomachine.com/AR10I00603

    The most frequently asked options for pre-configuring the client and the session behavior
    https://www.nomachine.com/DT07M00094

    in reply to: Linux: free 4x->5x upgrade problem #8707
    Britgirl
    Participant

    If you want the virtual Linux desktop functionality, then you need to purchase a license for the Workstation. We provide the evaluation software on the website without download restrictions. If you are evaluating and need more time, please contact our sales team with your scenario details.

    in reply to: Ubuntu 14.04 not installing correctly #8695
    Britgirl
    Participant

    We aren’t aware of the any issues on Ubuntu with installing our packages. Can you send us the logs as per the instructions here? https://www.nomachine.com/AR07K00677

    Send them to forum[at]nomachine[dot]com making sure to reference the topic in your email. Thanks!

    in reply to: Start NoMachine before login #8694
    Britgirl
    Participant

    It already does what you are asking 🙂 All of our servers let you connect to the remote desktop when the login screen is showing. We aren’t aware of any bugs regarding this. Can you tell us the Linux distribution and version you are using on the server side?

    in reply to: Linux: free 4x->5x upgrade problem #8689
    Britgirl
    Participant

    Hmmm. Seems like a bug. If you only installed  the free version (I thought you had followed my advice in another post and downloaded the Workstation) on top of the old free, then in theory it should install without any problems. We’ll look into this. For now, here’s a workaround:

    1. Create file: sudo touch /usr/NX/etc/DisableBlockingScript

    2. Do the update again (NoMachine Free)

    3. Remove the file:
    sudo rm /usr/NX/etc/DisableBlockingScript

    Britgirl
    Participant

    Mac OS X 12 – A typo. I meant to write 11. El Capitan is the 11th release, also known as 10.11.

    Anyway, let me try and explain better. You are using an old version of 4 (4.0.x) and it was replaced by subsequent versions of NoMachine, the last one being 4.6. When this was released El Capitan was still in beta so naturally it was tested with Apple’s own beta software. No issues were reported at the time.  Then September 30th El Capitan was officially made available to the public. As you probably know testing software compatibility with third party beta applications doesn’t guarantee that issues won’t arise when that third party app comes out of beta. We released NoMachine 5 the day after. Similarly to version 4.6, in the run up to the release of NoMachine 5, it was tested using Apple’s beta version.

    In the 2 weeks that have passed we’ve obviously been testing our own software heavily with the official El Capitan. We generally aim to be completely compatible within 30 days of a supported operating system production release (though I add that no software provider can give any one assurance that a software will be bug free), and also according to our own release schedule. So, any issues that you are reading about now certainly have the next NoMachine update (and this will be version 5.x) as a target release for fixes.

    Useful reading about our policies:

    https://www.nomachine.com/AR03E00450

    https://www.nomachine.com/AR08C00250

    https://www.nomachine.com/AR07H00568

     

    Britgirl
    Participant

    El Capitan came out in June I believe, so in theory the older version of NoMachine (4.0.x) doesn’t actually support El Capitan since it’s a version of NoMachine from 2014 when Mac OS X 12 wasn’t available. NoMachine 4.0 has since been superseded. No one has reported any problems with such an older version because the majority of our users have a more recent version installed. We always recommend users download the latest version in order to get the most recent fixes.

    Any issues that are reported on El Capitan will be fixed in one of the next updates to version 5.

    Britgirl
    Participant

    Please note that the forums are for NoMachine software issues only (version 4 or 5). If you have any questions about 3.5.0 software or NX derivatives, these need to be directed via the website and won’t be published here. Thanks!

    in reply to: Linux: free 4x->5x upgrade problem #8642
    Britgirl
    Participant

    The message says:

    NoMachine Workstation appears to be installed on this host. Two
    different NoMachine packages can’t be installed at the same time on
    the same host. Be sure you uninstall NoMachine Workstation before
    installing NoMachine.

    This means exactly that. You can’t install a free NoMachine package on top of a Workstation package already installed.

    Did you try to update to version 5 using the automatic updates facility?

Viewing 15 posts - 3,496 through 3,510 (of 4,190 total)