Britgirl

[Britgirl]

We need to send you a debug package to allow us to investigate further. Check your inbox 🙂

[Britgirl]

Graywolf asked for the specific applications that you are using when you encounter the problem.

[Britgirl]

We’ll post any update on whether we add Wacom support here 😉

[Britgirl]

We don’t need to send you a debug package. It will be enough for you to enable debug and then submit the logs: https://www.nomachine.com/DT07M00098.

Please follow the instructions and then send the logs to forum[at]nomachine[dot]com.

[Britgirl]

We advise you to update to the latest version. Then let us know if the problem persists.

[Britgirl]

We’ve not been able to reproduce this problem so we are sending you a debug package to investigate further. Check your inbox for emails from our keymaster.

[Britgirl]

Hello everyone, the patch for this bug has been released today. Update now. More details about 5.1.54 are here: https://www.nomachine.com/SU09N00176.

[Britgirl]

We’ve reproduced the issue and opened a Trouble Report. You can sign up to receive notification of a fix when it’s available. Thanks for reporting.

https://www.nomachine.com/TR09N07239

[Britgirl]

Error: “Cannot add firewall rule” may indicate that it’s necessary to configure the firewall manually: routers not supporting UPnP or NAT-PMP and firewalls have to be configured manually to pass traffic  to port 4000 (NX protocol) or 4022 (SSH protocol on Windows).

We suggest to read:

https://www.nomachine.com/AR11L00827
How to connect to NoMachine when the server is behind a NAT router or a firewall

[Britgirl]

Try submitting logs again (what you submitted was empty?). You can also send to forum[at]nomachine[dot]com.

[Britgirl]

You can send them to forum[at]nomachine[dot]com. Maximum size allowed is 1024 KB so maybe they were too big.

[Britgirl]

This will be updated by the server developers.

[Britgirl]

We’ve no idea why that’s happening. Can we send you a debug package?

 

[Britgirl]

There is a release planned for this week and it will contain the fix. See the Trouble Report we have open and sign up to receive the notification of the fix.

https://www.nomachine.com/TR08N07149

[Britgirl]

Ok, we tried with the latest drivers to make sure we had everything up to date. We attached it as a device. We were able to point with the pen, draw and write. Pen pressure wasn’t successful, and buttons on the pen aren’t available.

Can you tell me a bit more on how you need to use it exactly?

[Author]

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