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August 4, 2016 at 11:19 in reply to: Symbol lookup error: /usr/NX/lib/libssh.so in /usr/NX/bin/nxwebclient.bin #11986
Britgirl
KeymasterWe ship a libcrypto library. Can you check if there is a proper libcrypto in /usr/NX/lib?
The script /usr/NX/bin/nxwebclient sets LD_LIBRARY_PATH to the /usr/NX/lib and runs nxwebclient.bin.
Britgirl
KeymasterAre you still using 5.1.26? Or have you updated? We need to know so we can send you a debug package 😉
Britgirl
KeymasterIt looks as if you don’t have a desktop environment installed. NoMachine looks for the default desktop on Linux and configures everything for you. If you don’t have a DE you need to install one. You can either install a DE, then set the following key manually:
DefaultDesktopCommand in node.cfg e.g DefaultDesktopCommand “/etc/gdm/Xsession gnome-session'”
or if you don’t want to do it manually, you can uninstall NoMachine, install the DE such as Gnome or KDE, then reinstall NM.
More information is available here: https://www.nomachine.com/AR10K00710
Britgirl
KeymasterI found this thread with changing gdm->lightdm…is this the correct solution?
https://www.nomachine.com/forums/topic/fedora-22-problem-walland-related
It could help. Try it and let us know.
You should update to the latest version in any case. Let us know if you still have a black screen issue.
Britgirl
KeymasterCould be related to a couple of other issues we have been investigating and reported on the forums https://www.nomachine.com/forums/topic/clean-install-service-doesnt-start-win-10. We’ll update the topic once we have some more information.
Britgirl
KeymasterRestart isn’t necessary 😉 Sorry if that wasn’t specified, but glad to hear the issue is now fixed.
July 28, 2016 at 14:51 in reply to: Windows XP service start and connectivity issues question #11943Britgirl
KeymasterOur internal tests show there a number of issues with using NoMachine on XP, and we are currently investigating how and if it’s possible to fix them. As soon as we have some news we’ll post it here.
Britgirl
KeymasterThanks for reporting. We’ve opened a TR here: https://www.nomachine.com/TR07N07047
Use the ‘notify me’ check box to know when a fix has been released.
Britgirl
KeymasterThis isn’t possible at the moment and would require some design changes. A custom implementation might be feasible here. You should contact the sales team (see Contact Us in footer and select Sales Enquiries) and provide more details about your requirements.
Britgirl
KeymasterWe don’t have a configurator tool during installation. When you install NoMachine the default settings are applied which should satisfy the majority of set-ups security and functionality-wise 🙂
Are you configuring multiple NoMachine clients and are looking for a quicker way to configure them all? If so, then propagating the cfg file to all clients could be a solution. The simplest way to do that is to configure the NoMachine host via the GUI (the PC you want to access), then copy the server.cfg and node.cfg to all the other hosts (the other machines you want to access). On Windows these files are in C:\Program Files
(x86)\NoMachine\etc. The guide here shows you what you need to enable/disable via the GUI https://www.nomachine.com/DT11M00107.I am not sure what else you want to configure a priori because others might be related to the player side i.e the connecting client. If you list them, we can provide further guidance.
Britgirl
KeymasterIdeally we would need logs from the affected remote desktop session from the upgraded installation (if that’s possible)? Instructions on how to enable debug are here: https://www.nomachine.com/DT07M00098. We can also prepare a debug package for you to install if you are willing to help us investigate, we’ve tried to reproduce on a replica of your set up, but to no avail.
Also, does disconnecting and reconnecting help or does the session still stay unresponsive to clicks?
Britgirl
KeymasterThe TR associated with this forum post was closed in the software release 5.1.40. Everyone, please update. https://www.nomachine.com/TR06N06907
Britgirl
KeymasterPlease send us the logs from ProgramData/NoMachine/var/log directory with increased debug level. Details on how to increase the level of debug are here:Â https://www.nomachine.com/DT07M00098#3
Send to forum[at]nomachine[dot]com
Britgirl
KeymasterIf there is a bug on Fedora 24 when using the free version, it will also be in the Enterprise Server installed on Fed 24. The only difference between those two products is that the latter lets you run virtual Linux desktops. The free product lets you connect to the physical display.
Please submit the logs that you failed to attach, that way we can check. (preferably both client and server sides). Thanks!
Britgirl
KeymasterProvided you have installed one of the products with the virtual Linux desktop functionality (e.g Workstation), follow the steps here: https://www.nomachine.com/creating-new-virtual-desktop-sessions
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