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Try changing the key ‘Switch to software decoding on Windows if resolution is bigger than 1920×1080’ to false in the player.cfg file.
I will close this topic. We are still unable to reproduce it. If you are able to get logs as we described, send them to us and we’ll take a look.
You need to use double dash with “purge” and “reinstall” values, so check that first. For more info you can also check manual
man apt-get.sudo apt-get install --reinstall lubuntu-desktop sudo apt-get autoremove --purge ubuntu-desktopLooks like this:
https://www.nomachine.com/TR02L04268
You can sign up to receive notification when a fix has been released.
https://www.nomachine.com/forums/topic/connection-settings-are-not-being-stored
Refer to the above link for which we are awaiting logs.
All you need to know about installation, uninstalling, updating NoMachine is in the guide here:
https://www.nomachine.com/DT07M00078
Section 4 is dedicated to Linux.
Berner,
this is a question that you should really be putting to the Ubuntu community.
Lubuntu is a lightweight DE so you could try that. NoMachine supports most desktop environments. You can find some examples of what lightweight ones we have tried with in the following article of our knowledge base: https://www.nomachine.com/AR07K00676.
Trying with Lubuntu you need to execute:
sudo apt-get install –reinstall lubuntu-desktop
sudo apt-get autoremove –purge ubuntu-desktopYou should also take a look at this article which tells you how to set up a DE different to the default one installed on your Linux host, https://www.nomachine.com/AR04K00667.
We’re not able to reproduce this issue. From a terminal on the Raspberry host can you give us the output of :
grep -E “hdmi_group|hdmi_mode” /boot/config.txt
Logs from the connecting client will be useful. You should follow the instructions for the client side here https://www.nomachine.com/DT07M00098 and then submit them to forum[at]nomachine[dot]com.
From the Raspberry we’d need a tar of /usr/NX/var/log directory.
There’s not enough information to be able to say what’s going wrong. Debug logs will be more helpful. Please use the following article for instructions on how to enable them for your OS. Then send them to forum[at]nomachine[dot]com making sure you reference your topic.
Here is the link to the Trouble Report we opened for this issue. Please use the notify me tool to know when a fix has been released: https://www.nomachine.com/TR06O07840
We’ve tested 5.3.10 with Oracle Linux 6.9 and don’t have any problems with keygen. It could be a problem with passing the hostname. I don’t know what the name of your host is (are you able to tell us, you can send us privately if you prefer and we can investigate in our labs) but could you try renaming the host to something generic like ‘remi-computer’. Then uninstall completely and reinstall and try to connect again?
Does this help?