Forum Replies Created
-
Posts
-
Sounds similar to a bug we already fixed:
https://www.nomachine.com/TR11K04037
Can you update to the latest version? You should have 4.0.366 installed.
We passed a patch to another user with the same issue and it fixed the problem. It will be made available with the next release, so make sure you keep an eye on our software updates.
Hi, there is no correlation between audio not working and the colour of the monitor icon. The colour was changed to black because many found red too alarming.
We’ll follow up on your other topic about audio, so we don’t confuse threads.
No problem yazoor! I forgot to mention that you can use the following link to track the status of the TR: https://www.nomachine.com/TR11K04079
Hi,
We still need to know:
– NoMachine product and version on local and remote machine (free version, Workstation, etc).
– Whether the problem arises connecting to a physical or a virtual display.
– Remote and local Windows/Mac/Linux version (Windows XP/7/8, OS X 10.x, Ubuntu xyz, Mint x.y, etc.).
– If on Linux, desktop version (GNOME. KDE, whatever) on client and on server.Thanks.
Hi ruben0909,
Previously with version 3.5 you could connect via the web through web access. Is this possible in version 4?
Yes it is still possible 🙂
You can also use Web Companion to connect to a server 4 with a client 3.
Furthermore, Portal Server (product of the new version 4) offers a javascript client meaning nothing needs to be installed on the client side at all. Users simply connect via any browser.
Check out the products here: https://www.nomachine.com/download-enterprise
Thanks for reporting this. We’ve reproduced and opened a Trouble Report.
Until we fix it you can disable the USB service by following the instructions available here:
The new free NoMachine can be used as a client to get access to your NoMachine NX server. You can just disable server access if you wish to use it as a client software only (see the tutorial here to do that: https://www.nomachine.com/how-to-disable-access-to-the-local-desktop).
Version 3 is a 10+ year-old product and old products are replaced everyday. For every old product replaced there are those that had learned to live with it and want to “hang on to it”. So I am interested in knowing if there is anything special that makes you prefer client 3. I think most of the problems are due to communication problems. These communication problems are somehow normal when you have to deal with a large user base and with a completely new market space at the same time (Windows and Mac users). For example, people that used client 3 are confused by the fact the new free version is also a server. These people may have overlooked the fact they can install the free Enterprise client. This is a standalone client as it was the old client 3.
Hello, did you see the link “What to include” when submitting? It’s just below the box you use to submit a comment.
You’ve missed out some very important information:
– NoMachine product and version on local and remote machine (free version, Workstation, etc).
– Whether the problem arises connecting to a physical or a virtual display.
– Remote and local Windows/Mac/Linux version (Windows XP/7/8, OS X 10.x, Ubuntu xyz, Mint x.y, etc.).
– If on Linux, desktop version (GNOME. KDE, whatever) on client and on server.Once we have this information, someone might be able to help 🙂
No available sessions on this server
You should take a look at the forum topic here: https://www.nomachine.com/forums/forums/topic/how-to-enable-local-display#post-251
It deals with the same message that Simeonof is getting.Paai, you should try the latest version (366) making sure you’ve followed the advice in the other topic I just linked. If you are having problems with the installation still, feel free to open a new topic.
I renamed the topic since it was unrelated to the actual problem. The new name describes the problem better.
Please people also provide the requested info so that we can chek if further investigation is required. This topic is hanging around since weeks. If this is not a NoMachine problem I think it’s time to close it.
Changed the icon’s color to black 😉 Thanks also for the many good suggestions. We are evaluating all of them.
Hello, thanks for working with us to understand the issue. There is a Trouble Report open which is public here:
https://www.nomachine.com/TR11K04067. Use this link to track its status. Thank you also for your availability to test 😉As Dan25 suggested we will check if there are problems with custom session. If we find anything wrong the client side (player), it’ll be fixed.
If there are problems with NX 3.5.0 server, they need to be dealt with by the support team for those customers still using 3.5.0. Any bugs will be investigated according to the terms and conditions of the support contract.
This forum is, as a rule, for problems related to NoMachine 4, but since this could well be a problem related to client 4, it would be useful to take a look at the session file (.nxs) and also the server logs 🙂 You can send logs to issues[at]nomachine.com. Put the topic name in the subject of your email.