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BritgirlKeymaster
Can any of you contact us as graywolf suggested? forum@…
March 27, 2015 at 14:26 in reply to: NoMachine 4.4.12 black screen connecting from Win 8.1 to Mac OS X Yosemite #6751BritgirlKeymaster@angelus1969, your issue should be dealt with separately (send us both client and server side logs)
BritgirlKeymasterAngelo, you should send both sets.
BritgirlKeymasterHi oar, we will send you a link to a test package. We would like to check whether it is being triggered by a patch that was introduced in the last version. Let us know in this thread what happens.
BritgirlKeymasterI’ve had it raised 🙂 Low priority was inappropriate considering that under the bonnet it’s already done. Additionally, it should match its Kerberos FR counterpart which was inserted with high priority.
BritgirlKeymasterThe logs will be looked at. If you have a Workstation, you should have received instructions in the email that is issued with your licenses attached. There is also an article linked from within the email. Please consult:
How to activate licenses for NoMachine 4
https://www.nomachine.com/AR09K00687BritgirlKeymasterYes, there is plans to implement the same for smart card.
http://www.nomachine.com/FR03M02899
Kerberos support is already complete for the server side. GUI-wise there are some changes that need to be considered.
BritgirlKeymasterHi Sergei, let’s use the forum to continue. Now that you replaced the file, reproduce the problem, and send us the logs M- in the directory %USERPROFILE%\.nx.
BritgirlKeymasterThere is a bug I think with showing a double ‘-‘. That is actually what I wrote 😉
March 13, 2015 at 08:50 in reply to: NoMachine 4.4.12 black screen connecting from Win 8.1 to Mac OS X Yosemite #6602BritgirlKeymasterWe aren’t aware of a black screen connecting to Yosemite :-/ from Windows. Can you send us the logs if possible? The article here will help you locate them.
https://www.nomachine.com/AR10K00697
Please send them on to forum[at]nomachine[dot]com making sure you reference your topic.
BritgirlKeymasterYou need to update to 4.4.12 first. If the problem persists, please refer to the instructions we sent to you separately. Let us know.
BritgirlKeymasterHi, further investigation has identified an issue for which we will be opening a Trouble Report. The topic will be updated with this once it’s public.
In the meantime execute sudo /etc/NX/nxserver –restart
and then start your connection to the desktop.
BritgirlKeymasterLet us know if the black screen happens again 🙂 We will start a new thread.
BritgirlKeymasterPlease login (directly on console or via ssh) as the same user you set in NoMachine and execute:
# bash -c “cd ~${USER} && pwd”Then send output to forum[at]nomachine[dot]com making sure you reference the topic.
BritgirlKeymasterCan you send us the logs?
https://www.nomachine.com/AR07K00677
Send to forum[at]nomachine[dot]com if they’re too big to attach here.
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