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Britgirl
KeymasterHi, I removed your link because it points to a tutorial about the old version 3.5.0, and these forums are dedicated to version 4 client to version 4 server. The tutorial will only confuse users. For headless Linux servers, your best bet is to look at our own article:
https://www.nomachine.com/AR10K00710
There have also been similar enquiries about NoMachine running on EC2 which you can consult here if you like, among them:
https://www.nomachine.com/forums/topic/unable-to-connect-on-ubuntuhttps://www.nomachine.com/forums/topic/amazon-ec2-installation
Britgirl
KeymasterThe product you downloaded is the free NoMachine for Linux which gives access to the physical display. If you want to use it on a headless server, just follow the instructions here:
https://www.nomachine.com/AR10K00710
If you want to connect to a virtual desktop (like you did with version 3, assuming you were using the free version back then which was the NX Free Edition), then you need the Workstation as I already mentioned.I don’t think you had problems because the software didn’t work (it works out of the box) , it’s because you downloaded the wrong product.
Britgirl
KeymasterThere is a Feature Request open for this. See here:https://www.nomachine.com/FR07L02818.
July 9, 2014 at 10:34 in reply to: NoMachine Cloud Server regenerates keys and starts all services #4099Britgirl
KeymasterSee: https://www.nomachine.com/TR05L04428
It was fixed in 4.2.24.
Britgirl
KeymasterWe sent you a library a month or so ago to allow us to debug. Since you contacted us we have made further updates, and any new investigation we do will always be on the latest version available, so please update and let us know if you are still having issues. Thanks.
Britgirl
KeymasterYou’re connecting to a 3.5.0 server. This version is now dealt with via the traditional support channels. If you contact us here https://www.nomachine.com/contact-request, our developers will be able to tell you whether it’s a known bug, and if there’s a workaround. Also, please tell us what Linux distribution you are using and its version.
Britgirl
KeymasterMaybe you installed the wrong product. Did you install Workstation or the free NoMachine for Linux? They are different products. You mention that you were able to connect some time ago. Were you using the 3.x version? If so, what you need is the Workstation in version 4.
Britgirl
KeymasterCan you confirm that you are connecting to a host with NoMachine 4 installed? Earlier versions such as NX 3.5.0 are dealt with via the traditional support channels. In that case, you can either submit your issue here https://www.nomachine.com/report-issues, or via the contact request form by clicking Contact Us in the footer of the website.
Britgirl
KeymasterPlease collect log files as explained here: https://www.nomachine.com/AR07K00677.
You can send them to issues[at]nomachine[dot]com.
Thanks.
p.s I will remove your other post because it is a duplicate.
Britgirl
KeymasterYou mentioned you are trying to connect to a physical desktop. The logs show that you are reconnecting a custom session.
So first of all, if you want to be sure you connect to the physical desktop, you should create a new connection (you can use the wizard to do this).As for the reason why the custom session is failing, please give us the output of the following commands executed in a terminal:
1. echo $DISPLAY
2. echo $XAUTHORITY
3. ls -l $HOME/.Xauthority
4. LD_LIBRARY_PATH=/usr/NX/lib /usr/NX/bin/nxauth -f $XAUTHORITY list $DISPLAYBritgirl
KeymasterCan you submit the logs again? You can also send them to issues[at]nomachine[.]com. Thanks.
Britgirl
KeymasterHi Tamas, right now there is no API to let you do that, but it is something we would like to offer in the future. I can’t say which version right now.
Britgirl
KeymasterHi, yes we got them and they are being analyzed 🙂
Britgirl
KeymasterCan you resubmit the logs to issues[at]nomachine[dot]com? If you are connecting to a version 4 server, we will need to check why you are not able to run a custom session (name of application by the way?) yet you can run a virtual desktop session.
Britgirl
KeymasterHi John, no it didn’t 😉 Bear with us a little longer…
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