Britgirl

Forum Replies Created

Viewing 15 posts - 4,276 through 4,290 (of 4,619 total)
  • Author
    Posts
  • in reply to: Error is 5 trying to connect to aws #4129
    Britgirl
    Keymaster

    Hi, I removed your link because it points to a tutorial about the old version 3.5.0, and these forums are dedicated to version 4 client to version 4 server. The tutorial will only confuse users. For headless Linux servers, your best bet is to look at our own article:

    https://www.nomachine.com/AR10K00710

    There have also been similar enquiries about NoMachine running on EC2 which you can consult here if you like, among them:
    https://www.nomachine.com/forums/topic/unable-to-connect-on-ubuntu

    https://www.nomachine.com/forums/topic/amazon-ec2-installation

    in reply to: Ooops could not start the display #4116
    Britgirl
    Keymaster

    The product you downloaded is the free NoMachine for Linux which gives access to the physical display. If you want to use it on a headless server, just follow the instructions here:

    https://www.nomachine.com/AR10K00710
    If you want to connect to a virtual desktop (like you did with version 3, assuming you were using the free version back then which was the NX Free Edition), then you need the Workstation as I already mentioned.

    I don’t think you had problems because the software didn’t work (it works out of the box) , it’s because you downloaded the wrong product.

    in reply to: Max sessions per user #4102
    Britgirl
    Keymaster

    There is a Feature Request open for this. See here:https://www.nomachine.com/FR07L02818.

    Britgirl
    Keymaster

    See: https://www.nomachine.com/TR05L04428

    It was fixed in 4.2.24.

    in reply to: Mouse and Keyboard not working in NoMachine #4097
    Britgirl
    Keymaster

    We sent you a library a month or so ago to allow us to debug. Since you contacted us we have made further updates, and any new investigation we do will always be on the latest version available, so please update and let us know if you are still having issues. Thanks.

    in reply to: Error is 108 #4093
    Britgirl
    Keymaster

    You’re connecting to a 3.5.0 server. This version is now dealt with via the traditional support channels. If you contact us here https://www.nomachine.com/contact-request, our developers will be able to tell you whether it’s a known bug, and if there’s a workaround. Also, please tell us what Linux distribution you are using and its version.

     

    in reply to: Ooops could not start the display #4091
    Britgirl
    Keymaster

    Maybe you installed the wrong product. Did you install Workstation or the free NoMachine for Linux? They are different products. You mention that you were able to connect some time ago. Were you using the 3.x version? If so, what you need is the Workstation in version 4.

    in reply to: Graphics issues #4086
    Britgirl
    Keymaster

    Can you confirm that you are connecting to a host with NoMachine 4 installed? Earlier versions such as NX 3.5.0 are dealt with via the traditional support channels. In that case, you can either submit your issue here https://www.nomachine.com/report-issues, or via the contact request form by clicking Contact Us in the footer of the website.

     

    in reply to: Client goes black, input still working #4085
    Britgirl
    Keymaster

    Please collect log files as explained here: https://www.nomachine.com/AR07K00677.

    You can send them to issues[at]nomachine[dot]com.

    Thanks.

    p.s I will remove your other post because it is a duplicate.

    in reply to: Invalid MIT-MAGIC-COOKIE-1 ke #4061
    Britgirl
    Keymaster

    You mentioned you are trying to connect to a physical desktop. The logs show that you are reconnecting a custom session.
    So first of all, if you want to be sure you connect to the physical desktop, you should create a new connection (you can use the wizard to do this).

    As for the reason why the custom session is failing, please give us the output of the following commands executed in a terminal:

    1. echo $DISPLAY
    2. echo $XAUTHORITY
    3. ls -l $HOME/.Xauthority
    4. LD_LIBRARY_PATH=/usr/NX/lib /usr/NX/bin/nxauth -f $XAUTHORITY list $DISPLAY

    in reply to: Invalid MIT-MAGIC-COOKIE-1 ke #4051
    Britgirl
    Keymaster

    Can you submit the logs again? You can also send them to issues[at]nomachine[.]com. Thanks.

    in reply to: API for Cloud Server #4030
    Britgirl
    Keymaster

    Hi Tamas, right now there is no API to let you do that, but it is something we would like to offer in the future. I can’t say which version right now.

     

    in reply to: Server does not publish external IP #4021
    Britgirl
    Keymaster

    Hi, yes we got them and they are being analyzed 🙂

    in reply to: Error is 108 #3994
    Britgirl
    Keymaster

    Can you resubmit the logs to issues[at]nomachine[dot]com? If you are connecting to a version 4 server, we will need to check why you are not able to run a custom session (name of application by the way?) yet you can run a virtual desktop session.

    in reply to: Server does not publish external IP #3991
    Britgirl
    Keymaster

    Hi John, no it didn’t 😉 Bear with us a little longer…

Viewing 15 posts - 4,276 through 4,290 (of 4,619 total)