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To everyone, please check whether the workaround here has any effect: https://www.nomachine.com/TR04L04396
It could well be that the desktop is hanging. If the workaround doesn’t work, can you contact us for the next steps. We have a debug library available which we can send you along with instructions.
Hi, we have reproduced this, so there is now a Trouble Report https://www.nomachine.com/TR07L04486 open. The patch has already been found and if you are interested we can send you a test package for you to try. Please contact us via the Contact Us link below.
@Michalwokcieszek can you explain? Were you having problems and they are now fixed, or are you still having issues with input from keyboard and mouse?
@vkj, are you able to send us the logs so we can investigate further? It’s important to read the guidelines here on how to extract them:
https://www.nomachine.com/AR07K00677. It’s important to enable logs and reproduce the problem before zipping them up and sending them on.
Unfortunately, the transition to the new version of X.org has now been moved to NoMachine 5, so there will be no change with regards to this bug on Evolution until then.
@mo-seph, the logs were not complete 🙁 NoMachine services were stopped. We would need to see logs while the
issue is occurring. Are you able to resubmit?Hi, can you come and download again? There was a problem with the NoMachine for Windows free package. Thanks.
Hi, can you download and install again? There was a problem with the free NoMachine for Windows package.
Yes, you’re right. I’ve removed the label ‘solved’, but the thread remains closed because a TR is now open on it: https://www.nomachine.com/TR07L04481. You can use this to track the problem by signing up to know when it’s fixed.
The error messages tell me that you are trying to install a NoMachine (the free version) on top of a Small Business Server installation. If you want the updates to your Small Business Server, you can log in to your customer area and get the Update Version.
Hi, I removed your link because it points to a tutorial about the old version 3.5.0, and these forums are dedicated to version 4 client to version 4 server. The tutorial will only confuse users. For headless Linux servers, your best bet is to look at our own article:
https://www.nomachine.com/AR10K00710
There have also been similar enquiries about NoMachine running on EC2 which you can consult here if you like, among them:
https://www.nomachine.com/forums/topic/unable-to-connect-on-ubuntuhttps://www.nomachine.com/forums/topic/amazon-ec2-installation
The product you downloaded is the free NoMachine for Linux which gives access to the physical display. If you want to use it on a headless server, just follow the instructions here:
https://www.nomachine.com/AR10K00710
If you want to connect to a virtual desktop (like you did with version 3, assuming you were using the free version back then which was the NX Free Edition), then you need the Workstation as I already mentioned.I don’t think you had problems because the software didn’t work (it works out of the box) , it’s because you downloaded the wrong product.
There is a Feature Request open for this. See here:https://www.nomachine.com/FR07L02818.
See: https://www.nomachine.com/TR05L04428
It was fixed in 4.2.24.