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Britgirl
KeymasterCan you send us the server logs from the Window host, too? These client logs are reporting a problem on the server, so we would need to see those. Enable logs on the server side, reproduce the problem and then send them on as you did before.
January 13, 2014 at 13:12 in reply to: Error: Session agent timeout: ‘Initial’ since too much time #1690Britgirl
KeymasterI am just updating this so the thread is not lost. We received the logs, but it would be useful to look at the .nx directory from the user’s home on the server side.
January 10, 2014 at 19:18 in reply to: Connecting 4 client to 4 server on the same machine messes up the GUI #1678Britgirl
KeymasterThat’s correct. The Workstation and all the Terminal Server versions work as terminal servers, by creating sessions running in the background. These are terminal servers, intended for the enterprise market. The free 3 worked as a terminal server limited to 2 users. This functionality (virtual desktop) is no longer available in the free version. SSH support which was previously available in the free 3 is now available in the enterprise market-oriented products. If you want to replace NX Free Edition with version 4, the Workstation is what you need.
Britgirl
KeymasterThe logs show there was a problem with display driver initialization. You could try disabling the driver:
– Run devmgmt from Windows command prompt
– Find the device “NoMachine Display Adapter” and disable it.Britgirl
KeymasterAre you getting any error messages?
Britgirl
KeymasterI canโt connect to my Mac using my PC, the message was connection timed out.
This is very likely a firewall problem. Try disabling the firewall or check that the firewall is not blocking port 4000 (this is the default port used by NoMachine).
Every time I connect to the PC, โThe connection with the server was lost. Error is 54: connection reset by peerโ pops up.
Logs would be useful for the problem connecting from Mac to Windows. We would need sets from both sides, so client logs from the Mac machine and server logs from the Windows PC. You can submit them here or send them to issues using the title of your topic.
Instructions on how to gather logs are available here: https://www.nomachine.com/AR10K00697.
Britgirl
KeymasterThanks for bringing it to the forums ๐ As well as the forums, you can search for known bugs here: https://www.nomachine.com/troublereports. From there you can also look for other topics within the knowledge base.
Britgirl
Britgirl
KeymasterCheck this article here: What does “The NoMachine service is not available” mean in version 4?
Britgirl
KeymasterHi! If you want to transfer a file from the local machine to the remote machine, go to the monitor (black and white !M icon) and click ‘Upload a file to the server’. If you want to do it the other way round, go the monitor on the remote desktop and select ‘Send a file to a client’.
Let us know if you continue to have issues.
Britgirl
KeymasterHi,
When creating a new virtual desktop on the server host, the NoMachine server starts the default desktop as set on the system.
If you want to run a different window manager/DE, you can choose to run a custom session (click the link ‘New virtual desktop or custom session’) and specifying the WM to run in ‘Run the following command’ in the successive panel.
Alternatively, you can set it on the server by editing the configuration files. The following articles provide more information about this:
Desktops environments supported by NoMachine 4 – http://www.nomachine.com/AR10K00725
How to run a desktop environment on Linux different from the default one with NoMachine 4 – https://www.nomachine.com/AR04K00667
Britgirl
KeymasterHi, we will need some more information from you:
1) Distribution and version of the Linux system that you are using and whether it’s 32 or 64-bit.
2) Enable debug logs in /usr/NX/etc/node.cfg, restart the server, start the session and reproduce the issue, then send us /usr/NX/var/log/nxserver.log
3) After reproducing the problem (and while having session running) run the command:
‘ls -al /usr/NX/var/log/nxnode/C-(…)/audio’ where C-(…) is the current session’s log folder and tell us the output.Britgirl
KeymasterHi chengas123, looks like this problem here: https://www.nomachine.com/TR12K04107.
You can sign up to receive notification when the fix has been officially released.
Britgirl
KeymasterWe can post it here ๐ this time, but don’t be afraid to open a new thread for a new topic. Looks like a bug and we’ll look into it. Thanks for reporting.
Britgirl
KeymasterHello BitCoin,
The colors selected at the moment in the GUI are the fruit of a lot of tinkering and I don’t think our designers would accept a similar change lightheartedly ๐ย We actually have a plan to make the GUI customizable. The colors chosen are just RGB values and reading them from a file is trivial. Unfortunately there is no code yet. I created a Feature Request for this so you can track its status (receive notifications for any FR we implement by submitting a valid email address).
https://www.nomachine.com/FR01L02802
And for any other questions or nice things to say, you’re in the right place ๐
Britgirl
KeymasterBrice, if you are using a client 4 to connect to your new server 4 you need to make sure that connect using the ‘NX’ protocol. It appears that you are trying to connect via SSH and the free NoMachine for Linux does not support SSH connections. Steps on how to do this are here: https://www.nomachine.com/AR12K00759.
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