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Because Enterprise Server “stays in the middle” of NX session in the current realisation and is a point of failure. Maybe clusterisation helps with it, but, as I understand, anyway all nx sessions will be disconnected when the cluster switch (or not?).
The high-availability feature of NoMachine monitors the servers in an active-passive set up. Check this document for more details:
https://www.nomachine.com/DT03L00066
Sessions on the NoMachine nodes are preserved in case of failover and can be reconnected.
Can you check that your server is configured properly? Follow these steps:
– Go to the !M icon in the system tray of the computeryou are connecting from.
– Click “Show server status/Connection status”
– Select Server preferences/Connection preferences
– Click on the NX service with the right mouse button (it’s the ‘NX’ under the ‘Name’ label)
– Click edit service
– Check the ‘Gateway port’ boxIf you made this change on the client, you could try a reinstall and create a new connection. Reinstalling will use the default key.
Either your router doesn’t support UPnP or or NAT-PMP, or they are disabled. Have you tried manually configuring forwarding on the router? See these similar posts:
https://www.nomachine.com/forums/topic/cant-connect-outside-of-local-network#post-2247
https://www.nomachine.com/forums/topic/both-machines-behind-different-firewalls#post-2905
Can you send us the logs? Follow the instructions in the article here: https://www.nomachine.com/AR10K00697 Enable logs, reproduce the problem and then zip up and send to us. You can either attach them here, or send to issues[at]nomachine[.]com.
I am closing this thread. The keyboard problems described should be fixed in 4.2.21. Refer to https://www.nomachine.com/forums/topic/nomachine-key-mappings-issue
Up arrow key problems were fixed in 4.2.19 (https://www.nomachine.com/AR05L00803) and then in a successive 4.2.21. Users should therefore make sure they have the latest packages.
Have you enabled ‘Remote resize’ in the menu panel in the session? See here for more details: https://www.nomachine.com/DT10K00060#5.2
A TR has been inserted, you can insert your email address to track its status here:
https://www.nomachine.com/TR05L04420Check this first:
Installing NoMachine 4 packages for Linux 32bit on a 64bit system
https://www.nomachine.com/AR02J00623
And if you are still having problems, send the install log to issues[at]nomachine[dot]com (put the title of the topic in your email).
Approved means that it has been inserted into the roadmap as a definite feature (just so you know). It doesn’t necessarily mean that it will be included in the next available release. Recent releases have concentrated on stabilizing the software and improving the overall experience. Now we can dedicate more time to some of the missing features such as locking the screen. We understand that it’s important to many of our users (many have requested it). Rest assured it’s among those at the top of our list 🙂
Can you download the latest update and let us know if you are still experiencing the same problem? If so, server logs would be useful. Currently, we aren’t aware of any specific issues with Linux Mint.