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September 11, 2024 at 17:58 in reply to: No “Fullscreen across all monitors” option for Dual Screen setup #49624
Britgirl
KeymasterHi,
In order to see the fullscreen on all screens button, the client needs to detect that there are multiple displays available.
While using the Kubuntu Machine with dual monitors, I wish to connect to the Windows Desktop and have both monitors be displayed across both monitors on the Kubuntu Desktop on a separate Virtual Desktop. I have not been able to get this to work.
Strange. I understand that you are connecting to your Windows machine and there are two physical monitors there. Your Kubuntu also has dual physical monitors as well. Have I understood right?
Can you try a connection in the opposite direction? So from your Windows client to the Ubuntu machine? What happens?
Please send us the output of the xrandr command on the Kubuntu machine. Is the Kubuntu using Wayland or Xorg?
September 11, 2024 at 17:21 in reply to: After upgrade to Ubuntu 24.04.1 LTS players immediately disconnects #49623Britgirl
KeymasterThanks for submitting those and we can see there are many attempts to connect. The problem appears to be in the nx daemon, but the logs you sent didn’t include the daemon logs. If possible, please restart nxserver, reproduce the issue and send a new set of logs.
Britgirl
KeymasterThe first article (https://kb.nomachine.com/AR10M00866) is about identifying client devices. It’s an additional layer of security, to limit number of devices from where user can connect. It doesn’t replace user authentication which is still mendatory.
The second article, the one I linked in my reply (https://kb.nomachine.com/AR02L00785) is about using keys instead of passwords for user authentication. It removes the need to provide a password but the user still has to identify himself with a proper username. In that case you have to create at least one key pair for each user. The private key has to be securely stored on each client device from where a given user is connecting. The public key has to be distributed to all the server side hosts where that user needs to be able to log in.
Britgirl
KeymasterThat article is dedicated to configuring the device. Please check this article instead:
https://kb.nomachine.com/AR02L00785 which is for user authentication.
September 9, 2024 at 10:52 in reply to: No right click when using Dex to login to Linux server #49591Britgirl
KeymasterHi, this is a known issue and a Trouble Report has already been opened. You can track its status using the following link: https://kb.nomachine.com/TR08V11198
September 9, 2024 at 08:38 in reply to: Help needed with custom scripts for XFCE desktop start/stop in NoMachine #49580Britgirl
KeymasterYes, visudo.
September 6, 2024 at 15:37 in reply to: Help needed with custom scripts for XFCE desktop start/stop in NoMachine #49567Britgirl
KeymasterTry this instead
nx ALL=(ALL) NOPASSWD: /usr/bin/systemctl start lightdm.service, /usr/bin/systemctl stop lightdm.service
We tested on our Debian with XFCE. Nx will have permission to execute sudo without password but only to start/stop lightdm service.
September 6, 2024 at 15:00 in reply to: After upgrade to Ubuntu 24.04.1 LTS players immediately disconnects #49566Britgirl
KeymasterHi, send that file to forum[at]nomachine[dot]com. Maximum file size is 1024 KB.
Britgirl
KeymasterStrange. Our tests on default Fedora don’t reproduce any problems. We set this:
export PATH=”$PATH:/usr/NX/bin”
in .bashrc, and it works.
Britgirl
KeymasterYou mentioned that you had tried disabling HW decoding, but the crash report indicates that HW decoding is still being loaded. You need to “Quit NoMachine player” before changing it, edit the key to<option key=”Enable hardware accelerated decoding” value=”disabled” /> and save. Open NoMachine and start the session.
Please refer to this article for reference:
September 5, 2024 at 16:03 in reply to: After upgrade to Ubuntu 24.04.1 LTS players immediately disconnects #49556Britgirl
KeymasterThanks for those. It would be useful to also see the submit server-side logs to complete the investigation? You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243. You can upload them here or send them directly to forum[at]nomachine[dot]com.
Britgirl
KeymasterIt seems a system update overwrote some NoMachine system scripts.
You can try running this command on the server from a terminal
sudo /usr/NX/bin/nxserver --eglcapture yes
.Britgirl
KeymasterOK, if the freezing or strange log out happens again, it would be useful to see the logs from the server. You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243. Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email.
Britgirl
KeymasterSo the logs are not enabled. Just to clarify, the security section of the Player has an option to enable/disable logs using the checkbox. The Server logs are gathered this way, apologies for that.
https://kb.nomachine.com/DT07S00236#2.4
https://kb.nomachine.com/DT07S00236#3.1So all those entries you are noticing are being triggered by some other event. ~240GB of disk space and folders occuping ~30GB should not be happening. As I said, please submit some samples if it starts happening again.
Britgirl
KeymasterHi, the logs were not complete unfortunately. We need the .nx directory from the gdm user’s home dir (look for ‘/var/lib/gdm3/.nx’). Reproducing the problem should not be required.
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