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Hi, can you contact us via the Contact Us link in the footer and we will pass you a link to download the NoMachine package for macOS.
Hi, this time we need to see the debug logs. Are you able to send us the server-side logs with debug enabled so we can check them? Full instructions are here: https://kb.nomachine.com/DT07S00243
Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!
There is something you can try, it might help us to identify what could be blocking the player
– Download Process Explorer from the Sysinternals website (https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer).
– Decompress and run the executable.
– You will see a detailed list of all running processes along with their properties.
– Open the File menu and select the Save item to save the list of processes.
– Send us this list.Hi, there is an article dedicated to using two-factor authentication with Linux systems which can be of help to you:
https://kb.nomachine.com/AR12L00828
Did you already follow the steps there? There are some specific examples including for Google Authenticator. PAM should be configured by adding the following line at the end of the auth section:
@include common-auth auth required pam_google_authenticator.soSo if you’ve disabled that line, you should re-enable it.