Britgirl

[Britgirl]

Hi, can you submit server side logs so that we can check if it is indeed that TR? You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243

Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

[Britgirl]

We aren’t aware of similar problems.

Please tell us:

1) Linux distro running on the server
2) desktop environment you are connecting to
3) OS version on the client side
4) name of the application you are using

[Britgirl]

Hi,  logs would be useful from both Mac and Ubuntu sides.  You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243

Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

[Britgirl]

Try downgrading to an earlier version of the nvidia drivers. A similar report is here:

NoMachine not using GPU for encoding

The Trouble Report for tracking this issue is the following: https://kb.nomachine.com/TR05V11159

[Britgirl]

Try adding "/usr/NX/bin" to PATH, not "/usr/NX/bin/nxplayer"

[Britgirl]

For the first point, you’re right. So we are going to implement a new key which will allow you to set the keyboard for virtual sessions when there is no physical display present. For example, it could be something like this #DisplayKeyboard “us”.

Try with a policy kit rule like this:
1) Create the file /etc/polkit-1/rules.d/50-nomachine.rules (as root).
2) Then the rule

polkit.addRule(function(action, subject) {polkit.log(action + ", " + subject);if (~["org.freedesktop.login1.power-off","org.freedesktop.login1.power-off-multiple-sessions","org.freedesktop.login1.reboot","org.freedesktop.login1.reboot-multiple-sessions"].indexOf(action.id)) {return polkit.Result.YES;}});

[Britgirl]

Forum users who are interested in installing the NoMachine app on Fire tablets, please contact us using the Contact Us form in the footer of the website, selecting General Enquiries.

[Britgirl]

The Trouble Report associated to this thread is available here: https://kb.nomachine.com/TR03V11110

[Britgirl]

Can you submit your image as an attachment please (it’s not possible to paste images in to the field for text). Thank you.

First you need to enable VirtualGL which is required so that you can view OpenGL accelerated applications. There is an article in our knowledge base with instructions and tips on how to set up your NoMachine server to use VirtualGL.

https://kb.nomachine.com/AR05P00982

It’s a good idea to update to the latest version if possible as well.

[Britgirl]

So now that you have updated to version 8 on both sides (client and server), you get sound?

[Britgirl]

Hi, version 9 has the priority right now which includes the new Network feature so resources are taken up with that. It’s likely that it can be added for inclusion in a minor of version 9. We’ve already got a number of features requests lined up for releases after the initial 9 and yours is one of them 😉

[Britgirl]

Have you set any particular power saving configuration?

[Britgirl]

You have us head scratching 😀

Are you using Control+Command+Q to activate lock screen (we see in the first recording, with NoMachine, that the Q button is being held down)?

If you press the Q button, as if you were trying to release it, does that change anything?

[Britgirl]

Received.

[Britgirl]

Hi, bear in mind that Arch is not among our officially supported distros, so NoMachine is not finding the display running there, and it won’t know how to interpret that key. This is the new Trouble Report and it has been queued for deeper investigation. Please use the link to track it, https://www.nomachine.com/TR03V11110.

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