Britgirl

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Viewing 15 posts - 1,576 through 1,590 (of 5,519 total)
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  • Britgirl
    Keymaster

    We were able to reproduce a similar issue and compared the logs which show the same error. It affects only the 64-bit package. A temporary workaround is to use the 32-bit version. Try it and let us know.

    in reply to: Can’t get HW encoding working [Fedora 37, intel UHD P630] #45431
    Britgirl
    Keymaster

    The logs from the arc 380 continue to show the MFX_ERR_UNSUPPORTED error which we print as:

    Info: Intel Quick Sync H.264 acceleration is not supported.
    Info: Please consider updating your Intel drivers.

    It would have been useful to know the outcome of installing/building mediasdk using the other ways we mentioned in the articles provided for comparison. As things stand, it is likely that the issue is with the Linux drivers.

    Britgirl
    Keymaster

    We are aware of a similar behaviour and need to verify if your problem is the same. If it is, we suspect a problem caused by a Wacom driver. So that we can confirm it’s the same issue or indeed a different one, please tell us whether you have a Wacom pen/tablet connected to that Windows client. Are you running a service running called “Wacom ISD Service”?

    in reply to: Release schedule #45398
    Britgirl
    Keymaster

    Still no future release schedule.

    In response to this question, we don’t make a public a timeline of upcoming releases.

    in reply to: Release schedule #45393
    Britgirl
    Keymaster

    Apologies.

    https://kb.nomachine.com/SU07U00247

    You can access all SU using the link here: https://kb.nomachine.com/software-updates (or from the footer of the website, Software Updates)

    in reply to: Release schedule #45385
    Britgirl
    Keymaster

    Hi, version 8.8.1 was released in July for all platforms. You can check the software release announcement here:

    https://kb.nomachine.com/SU07U00246

    To stay up-to-date you can also subscribe to our news mailing-list if you wish. Go to the following URL and insert your email address:

    https://www.nomachine.com/mailing-lists

    Britgirl
    Keymaster

    Hi, are you able to connect now? Let us know šŸ™‚

    in reply to: Unstable virtual desktops on Alma Linux? #45371
    Britgirl
    Keymaster

    Are you connecting to a Gnome desktop? We are aware of an issue on Alma Linux when connecting to Gnome. It is not present in the latest Red Hat or Fedora versions. It’s possible to run only 1 GNOME desktop per-user. This looks to be a limitation of dbus-GNOME on Alma Linux, not present on RHEL.

    A possible solution is to adopt a different desktop environment like XFCE.

    You should also check the DefaultDesktopCommand in node.cfg on the server. What is written there? Journalctl output would also be useful.

    We were able to run one GNOME virtual desktop by NoMachine by using any of these command in /usr/NX/node.cfg (all on a single line):

    DefaultDesktopCommand "env DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus /bin/dbus-run-session gnome-session --session=gnome"

    or for GNOME classic:

    DefaultDesktopCommand "env GNOME_SHELL_SESSION_MODE=classic DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus gnome-session"

    To try XFCE:

    sudo dnf install epel-release
    sudo dnf group install "Xfce"

    Then set in /usr/NX/etc/node.cfg:
    DefaultDesktopCommand “startxfce4

     

     

    in reply to: Connection timeout #45365
    Britgirl
    Keymaster

    Hi Florent, we have received them and they will be analyzed by our developers soon.

    in reply to: No audio Fedora 38 VM / PipeWire support #45362
    Britgirl
    Keymaster

    “I love using NoMachine.” – Thanks for letting us know, and keep nomachining djm šŸ™‚

    Britgirl
    Keymaster

    Have you already tried the tips in the second option in this article?

    How to use Intel H.264 HW encoder with NoMachine on Linux platforms
    https://kb.nomachine.com/AR09O00938

    in reply to: Resizing some application windows do not work #45234
    Britgirl
    Keymaster

    We are still unable to reproduce the problem with resize connecting from any OS to Ubuntu 22 with Wayland. What I suggest is everyone update to the latest version (8.8) and open a new topic, not forgetting to submit logs from both NoMachine client and server sides.

    “With Wayland, no flickering login screen, with X11 flickering login screen.”

    Also here, this requires a new topic separate from the resize issue.

    in reply to: Cannot create a new display #45227
    Britgirl
    Keymaster

    I’m running RHEL 8.8 and NoMachine 8.8.1-1. If it matters, nx-libs and nxagent are version 3.5.99.26-1.

    That “3.5.99.26-1.” indicates an NX-derivative which is not from NoMachine and it could be interfering with the NoMachine software. So, uninstall the derivative and verify if the issue continues.

    If it does, please check or share .xsession-errors file in user’s homedir on server, and the /var/log/messages or journalctl logs.

    in reply to: Cannot create a new display #45192
    Britgirl
    Keymaster

    Both second attachments didn’t attach.

    Before you do anything else, and before we investigate, I suggest updating from 8.2 to 8.8 which is the current version. Please do this on both client and server sides. A number of issues have been fixed since 8.2, such as a possible nx daemon crash.

    If, after updating, you are still getting the same problem, resubmit server side logs and Player logs from the Windows machine.

    in reply to: No audio Fedora 38 VM / PipeWire support #45191
    Britgirl
    Keymaster

    There is a small bug in the NoMachine node.cfg on Fedora: there is the wrong value set for key AudioInterface during installation on Linux with Pipewire

    The key is set to node.cfg: AudioInterface alsa

    The workaround is to set manually “AudioInterface pipewire” and nxserver --restart

    Please try this and let us know if it helps.

Viewing 15 posts - 1,576 through 1,590 (of 5,519 total)