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August 17, 2023 at 16:42 in reply to: Full HD linux to 4K Linux remote connection looks giant and has a small viewport #45161
BritgirlKeymasterThis is very strange. Can you submit a screenshot showing the problem?
Logs would also be useful. You can gather both player and server side logs by following the instructions in https://kb.nomachine.com/DT07S00243. You can send the logs to forum[at]nomachine[dot]com.
BritgirlKeymasterHi, NoMachine Network (www.nomachine.com/network) is very much on the roadmap and is nearing completion. It will be released in version 9. This is what you are referring to when you write “a connection can be established via the Internet”, I imagine 🙂
The portable client suitable for starting connections via USB flash/pendrive is planned. However, priority was given to other features and we are unable to provide a target version right now.
BritgirlKeymasterHi, we are unable to reproduce it. Can you enable debug on the affected Windows machine, restart Windows, connect, and if the connection fails, collect logs and share them with us. We would also need the logs from the Player which cannot connect. Please follow the instructions here to enable debug: https://kb.nomachine.com/DT07S00243 (first through to fourth steps). Submit the logs to forum[at]nomachine[dot]com making sure to use the title of this topic as the subject of your email.
BritgirlKeymasterWe can reproduce it. The next release will include a fix for this white screen issue.
August 14, 2023 at 15:52 in reply to: Client host shows white screen when connecting to Jetson Orin (Ubuntu 20.04) #45140
BritgirlKeymasterWe do not have this particular model in our labs. Please update to 8.8 on both client and server so that we can investigate further. It would be helpful if you send us the logs from an affected session. Please take a look at the following document for instructions on how to gather logs for Player and Server sides. Then submit them via email to forum[at]nomachine[dot]com.
August 14, 2023 at 15:04 in reply to: Black screen on reconnecting to server on Linux from Mac #45138
BritgirlKeymasterWe didn’t receive the logs. Please update to the latest version (both sides) and let us know if you can reproduce the same issue by opening a new topic and providing steps to reproduce, along with logs.
BritgirlKeymasterHi Tomas,
Update to the latest 8.8 and tell us if there is any improvement because some fixes have been applied to keyboard in general. Is the result the same as before?
BritgirlKeymasterHardening nxhtd should follow same rules of hardening Apache. The NoMachine web server, nxhtd, is a minimal version of Apache web server currently based on httpd-2.4.56 (NoMachine v8.5 or later). The nxhtd web server has some built-in modules already preconfigured necessary for the functioning of the Web Player application. Most common configurations suitable for Apache should work also with nxhtd.
BritgirlKeymasterCan you print from Windows outside NoMachine sessions? If not, you probably turned off the print spooler service.
If you can print outside the NoMachine session, please submit the Player logs (see the following document on how to extract them: https://kb.nomachine.com/DT07S00243 (section Fourth Step: Collect Client Side Logs) Attach here in the topic or submit directly to forum[at]nomachine[dot]com.
Also, please state the version of NoMachine you are using on the Windows client.
August 14, 2023 at 10:45 in reply to: Black screen on NoMachine Ubuntu 22.04 with AMD proprietary drivers #45132
BritgirlKeymasterWhat you can look for in the logs is this indicator:
ERROR! Bitrate is equal or below 0.
VCE: WARNING! Failed to set parameters.instead of these:
VCE: WARNING! Failed to init device.
VCE: WARNING! Failed to create encoder.August 14, 2023 at 09:52 in reply to: Black screen on NoMachine Ubuntu 22.04 with AMD proprietary drivers #45131
BritgirlKeymasterJust a note about VP8 decoding/encoding.
Prior to the more recent update (8.7.1 for Android/iOS) the NoMachine app for iOS and Android used VP8 as the default decoding method. With 8.7.1 it is now H.264 on mobile as well(see here for more details https://kb.nomachine.com/SU07U00248).
As for the HW encoding on the Ubuntu side, there is a bit of a mess with the drivers you have installed. Is it possible for you to revert back to the drivers version you had around June 23, because logs indicate that was the time when the encoder went through initial stages of initialization (so drivers were not actually failing). Then, on the server side, in the node.cfg file set the EncoderMode key to ‘bitrate’. Then try connecting.
August 11, 2023 at 15:34 in reply to: Error was: The session was terminated because the nxd service has been shutdown #45117
BritgirlKeymasterWe’ve now opened a Trouble Report for this issue. You can monitor its status here: https://kb.nomachine.com/TR08U10980
August 10, 2023 at 15:20 in reply to: Error was: The session was terminated because the nxd service has been shutdown #45115
BritgirlKeymasterHi, you can try disabling UDP as a workaround:
– go the Player -> Machines panel
– enter ‘edit’ of the connection
– go to the Configuration panel
– Uncheck option ‘Use UDP communication for multimedia data’Does this help?
August 10, 2023 at 08:12 in reply to: Unable to connect to NoMachine server 8.4.2 with Wayland #45114
BritgirlKeymasterPlease, everyone update to 8.8.
August 10, 2023 at 08:11 in reply to: Server on Linux Mint 21.1 running in Hyper-V repeatedly logs off/ kicks #45113
BritgirlKeymasterThis is fixed in version 8.8, https://kb.nomachine.com/SU07U00247.
TR07U10939 – Sudden termination of Xorg after certain events sequence
Link to TR: https://kb.nomachine.com/TR07U10939
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