Britgirl

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Viewing 15 posts - 1,756 through 1,770 (of 5,361 total)
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  • in reply to: NoMachine server on Rocky 8 not working #43178
    Britgirl
    Keymaster

    I had the logs checked again by our Core team. The problem is related to how NoMachine handles 10-bit color displays.

    We’ve opened a Trouble Report which you can monitor here:

    https://kb.nomachine.com/TR03U10784

    The workaround is to use X.org instead.

    in reply to: Attempting to reconnect #43165
    Britgirl
    Keymaster

    The image shows that the connection was interrupted, not by you, but because the remote computer you are connecting to was restarted or shut down. Are you maybe rebooting the server when you want to disconnect? If you’re not doing that, this needs further investigation to understand why you are seeing that error.

    The second thing is your question about attempting to reconnect. The client will attempt to reconnect when a networking error occurs, or when the NoMachine server detects a condition requiring an automatic reconnection (like when you reboot the server to apply a change, for example). If the connection was terminated cleanly, then it should not reconnect πŸ™‚

    To disable auto-reconnect – just edit ~/.nx/config/player.cfg

    <option key=”Automatically reconnect to the server” value=”false” />

    in reply to: State of Pipewire support #43159
    Britgirl
    Keymaster

    Sorry I forgot to include the link to our article in the KB. Try the tips here and let us know πŸ™‚

    How to enable audio on systems relying on PipeWire for sound
    https://www.nomachine.com/AR07T01168

    in reply to: NoMachine and Flatpak? #43149
    Britgirl
    Keymaster

    All topics and replies are generally marked private whilst they go through moderation πŸ™‚

    This question has already been asked: https://forums.nomachine.com/topic/nomachine-enterprise-client-as-flatpak-app#post-38301

    Hosting our packages on a third party website is something that needs careful thought, not just for the benefits it may bring to NoMachine but also the legal considerations. It’s a question that would be better submitted to our team (Sales or Product Marketing) via the website. Please go to https://www.nomachine.com/contact-request and select General Enquiries.

    in reply to: NoMachine Version 8 for iOS and Android is Here #43130
    Britgirl
    Keymaster

    p.s please provide your feedback here πŸ™‚

    in reply to: NoMachine for Android and iOS users read here #43127
    Britgirl
    Keymaster

    Please proceed to the Apple and Play Stores where you can download the latest release, NoMachine 8 for Mobile. Thanks!

    Full announcement here https://kb.nomachine.com/SU03U00243.

    Britgirl
    Keymaster

    NoMachine 8 for iOS and Android is now available to download πŸ™‚

    https://kb.nomachine.com/SU03U00243

    in reply to: State of Pipewire support #43124
    Britgirl
    Keymaster

    Hi, Pipewire is supported in physical desktop sessions at the moment.

    See my comment here: https://forums.nomachine.com/topic/no-sound-with-pipewire-and-el9#post-41530

    in reply to: NoMachine server on Rocky 8 not working #43118
    Britgirl
    Keymaster

    Nilsonaj, thanks for the additional logs. They indicate a possible issue with Wayland. What DE are you using? Our test on the fly was with Gnome and everything works.

    Vhitoc, we would need the server side logs as per the instructions given previously.

    However, we are aware of an issue when using KDE when Wayland is the display server. You could try using an alternative desktop environment first maybe? If that doesn’t help, maybe switch over to X.org?

    Britgirl
    Keymaster

    Hello,

    We do have a Virtuoso installation because we are partners with Cadence, but we were not able to reproduce any “dimming” with the latest version 8. That said, we are unfamiliar with geHiSetSelProtectionEF and geUnsetAllSelProtection, so steps to reproduce would be very useful in this case.

    Given your questions are specifically related to version 7 which is only available to subscribed customers now, your issues would need to be addressed by our support team. You can either open a support ticket if you have a subscription, or submit a contact request (Contact us in the footer of the website) if you are using evaluation software, and then follow up with a recording and steps to execute in Virtuoso, along with the version of Virtuoso you are using.

     

    in reply to: Allow remote mouse input when remote screen blanked #43113
    Britgirl
    Keymaster

    This is the first time we have received such a request: to blank the screen but not the mouse attached to the computer whose screen you just blanked πŸ™‚

    The non-disabling of the mouse is not a configurable option. The majority of our users use remote screen blanking as a security feature, to prevent people in the vicinity of the computer from seeing and interacting with the computer. Although splitting the mouse input from the blanking of the screen can probably be done, it would create confusion in our honest opinion and is not what most NoMachine users expect.

    in reply to: Disable notifications for headless stations #43106
    Britgirl
    Keymaster

    The scenario you described is very clear, and, indeed, such notifications can be “disturbing”, for example in a video where just a random set up of ads are displayed, so with no user interactions. We can easily add an option to the server to disable all such notifications, but whether this can be a potential security threat must be considered carefully, such as if a user might surreptitiously enable such an option, with the owner of the computer being unaware of it.

    But one thing we want to understand, to fully “get” the scenario we are talking about. Are these headless computers used to display ads or something similar? If they are headless, to whom is the screen output being displayed, who is going to see these screens? (screens that are not there, given that these machines are headless).

    And also, if there is not any physical screen, the user who’s watching the computer output is supposed to be only a remote user…
    But if it’s like this, why? I mean…To resolve your problem, and to give to users “a solution” that is applicable to all your similar cases, we need to perfectly understand what your “specific case” is πŸ™‚

    Why it’s possible to hide the icon in the system tray and not the notifications…

    Well, because the notifications are there exactly to inform the LOCAL user, or anybody connected, that there is now somebody else looking at what YOU, the user, are doing. It’s a serious and important security feature!

    The fact there is NoMachine running, and so the NoMachine icon is in the system tray, i.e NoMachineΒ  is running, but not currently “exporting”, not showing the screen to somebody else, it’s a much less critical situation. This is why we allow people to do that. But we don’t omit to tell people “Hey, beware! Somebody is looking at your screen!”.

    Look at any other remote desktop system, like the one of Apple Mac or similar. You can’t even disable the tray icon and even less so (like in our case) the “Somebody is connected” icon or the “Somebody connected” popup.

    Look at the problem from this other standpoint: me, in my company, set NoMachine to stay hidden and to never say to the user in front of the screen that somebody connected. I can use NoMachine as a powerful spying tool, and see what everybody is doing, at any time, without the user in front of the computer ever knowing. It would make NoMachine a powerful tool to commit a crime.

    in reply to: NoMachine server on Rocky 8 not working #43099
    Britgirl
    Keymaster

    Hi, hard to say without seeing the logs.

    Please submit both Player and Server logs as per the instructions here:

    https://kb.nomachine.com/DT07S00244

    and send them to forum[at]nomachine[dot]com. Thanks!

    in reply to: MacOS Server doesn’t see my iPhone #43098
    Britgirl
    Keymaster

    Hi, our developers are working on that issue right now. A solution will be released in one of the upcoming maintenance releases.

    in reply to: Resizing some application windows do not work #43067
    Britgirl
    Keymaster

    We checked on the fly and didn’t reproduce your issue.

    NoMachine service 8.4.2 -> do you have the Free Edition installed or something else?

     

    If I connect directly to the computer everything works just fine.

    Do you mean if you connect with NoMachine to the physical desktop everything works fine? Please clarify this point.

     

    When I access the computer through NoMachine from a Windows NoMachine client

    Are you connecting to a virtual desktop? Can you submit screenshots or a recording from session start to the point where you reproduce the problem.

Viewing 15 posts - 1,756 through 1,770 (of 5,361 total)