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Hi, thanks for your feedback! 🙂
The ability to open multiple windows is definitely something we want to offer. Now that the huge work behind getting v8 desktop and mobile is done and that’s two major milestones out the way, we can plan to start work multi-windows on iPad soon.
Hi, the logs didn’t show anything strange occurring. Can you also send us the system logs (journalctl)? These would be useful. How about the workaround I suggested in my earlier reply. Have you tried that since submitting the logs?
Hi, is the desktop running in a VM or on a physical machine? Can you also tell us the specific graphic card and what drivers are installed (i. are they proprietary drivers?)
I sent you an email requesting output (for the file that didn’t attach, I am not sure if was a txt file or an image), anyway, we no longer need it.
The problem you are encountering is known. There is an API on Mac that the player (but also the agent, when the Mac is on server side) calls to detect if the keyboard is ISO or ANSI. These two keyboard types only differ in one key, the one that you report that is not working.
In some cases we observed that this API reports the wrong information. We are currently investigating possible solutions.
Can you tell us the exact keyboard model you are using on the Mac client-side?This is unrelated to the iPad but most likely a question of missing permissions on the MacBook side. I’ve moved your topic to the NoMachine for Mac section.
Please take a look at my reply to a similar topic:
The session file, or connection file as it is also called, is on the client side, the device you are connecting from. More details about how to locate it are here:
https://kb.nomachine.com/DT11R00186#3
You can check this yourself by opening the NoMachine Player, going to Player -> Settings -> Folders.
Did you try what I suggested and create and connect with a new connection for that user?
Hi, thanks for the screenshot. The second one failed to upload, could you send it to forum[at]nomachine[dot]com and I will add it separately. Thanks!
In the meantime we have not been able to reproduce the same behaviour specifically when scrolling. It would be useful to see system logs (journalctl) so submit that as well when you are able to reproduce it.
There was another user that was experiencing something similar which you can see here: https://forums.nomachine.com/topic/session-terminated-unexpectedly, and we reproduced it with the same set-up and steps.
That crash is due to an Xorg bug that is exposed by NoMachine registering for receiving ButtonPress events from the system. You can find the workaround in that topic.
Hi, we got the attachment but it was not complete. You sent us one file from the directory and it didn’t include the ~/.nx/node folder. Can you zip up everything and send it again? Thanks!
Hi, can you send the logs from the server to forum[at]nomachine[dot]com please? Please use the title of the topic as the subject of your email.
What exact version 8 do you have installed and on which Linux distribution?
You could try editing /usr/NX/etc/node.cfg and set:
AudioInterface alsa
and restart the nxserver:
sudo /etc/NX/nxserver –restart
Please submit the full logs from both server and player sides as per the instructions here. Thanks!
https://kb.nomachine.com/DT07S00244Submit them directly via email to forum[at]nomachine[dot]com making sure to reference the title of the this topic (in the subject).
GPUs must be NVENC-enabled. What specific model is it?
To check what’s being used in your session, you can open the NoMachine connection menu (Ctrl-Alt-0) and go to Display -> Settings. You can also look in the C-*/session logs.
If the model is nvenc-enabled and the drivers are proprietary (if they are nouveau, please switch to proprietary ones), then we’ll need to see the logs. Follow the instructions in this document, making sure to enable player and server side logs as per the instructions before reproducing the problem. You can send everything to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks.