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We’ve found a possible issue during the update procedure. Can you send us your server.cfg file from the computer you’re connecting to, so that we can check it?
Just to add that, what we found in the nxdb file is that updating to v8 from v7 was not done cleanly. This will be fixed in the next maintenance release. Hence a workaround is to run the command suggested just above 🙂
Is the webcam integrated into your computer (so laptop for example) or is one that you can attach yourself? If it’s the latter, what make is it?
Hi, the image didn’t upload correctly for some reason. Can you send it to forum[at]nomachine[dot]com?
Please consult the connection menu guide, Display section:
https://kb.nomachine.com/DT09T00267#5.1
Also the following tutorial might be of help:
https://www.nomachine.com/switching-the-view-between-multi-monitors-during-a-remote-desktop-session
We’re not able to reproduce this behaviour.
What applications are you using when you perform the copy and paste?
It looks similar to this Trouble Report we’ve already opened
Black screen when connecting to Wayland using two monitors
https://forums.nomachine.com/topic/one-of-two-monitors-is-black-and-mouse-pointer-is-uncalibratedThe workaround is to change the following key in node.cfg to:Â WaylandModes drm,compositor,egl
So, in other words removing NoMachine from the picture you cannot make a pure ssh connection to the Mac host from outside the network.
When you’ve got your networking set-up sorted, carry out the simple tests I suggested again and if you can’t connect with NoMachine in test 2 or 3 come back to us with the logs as requested.
Could you try disabling hardware decoding on the machine you are connecting from?
Follow the instructions :
1. Quit the Player and disable hardware decoding in the player.cfg ->
option key="Enable hardware accelerated decoding" value="disabled". Restart the Player. Try connecting again. If that doesn’t help, go to point 2.2. Disable hardware encoding on your Linux machine ->
option key="EnableHardwareEncoding” key to 0in node.cfg on the server side. Restart the server.3. Try connecting again.
Does this help? Does anything change if you update to 8.3.1?
When we release NoMachine Network in the future port-forwarding won’t be necessary, and it will be possible to connect without knowing the IP address of the computer you want to connect to 🙂
You can see more about this feature on our website here:Â https://www.nomachine.com/network