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What could be happening is that the session is disconnecting and reconnecting (automatic reconnection enabled) without you noticing, and when NoMachine disconnects, the original resolution is restored (this is the correct behaviour). NoMachine does not automatically change the resolution upon reconnection. So, if you’ve enabled “Resize remote” once the session starts, later on the session for whatever reason disconnects, then the original resolution is restored, after which NoMachine reconnects automatically, you’ll find that you have to manually change it again.
Please try:
1. Quit the Player (systray icon, right click, ‘Quit NoMachine player’)
2. Then disable hardware decoding on in the player.cfg -> option key=”Enable hardware accelerated decoding” value=”disabled”.
3. Restart the Player.
4. Try connecting again.“online order version” – do you mean you are using one of the products from the Terminal Server family? Or something else?
The “don’t ask for the acceptance if the user is connected as a system user” option can be activated/disactivated in two ways. Via the NoMachine server settings panel on the server side using the NoMachine UI (Security) or via the server.cfg file.
In the server.cfg look for the ‘PhysicalDesktopAccessNoAcceptance’ key. Uncomment it and add ‘system’ to the options. It should look like this:
#
# Enable, disable or restrict NX Server requesting authorization to
# the owner of the physical desktop to allow a different user to
# connect.
# [snip]
#
PhysicalDesktopAccessNoAcceptance administrator,trusted,owner,systemJust to update this thread. We were able to reproduce the problem of not being able to import devices to the client from the server and it has been queued up for fixing.
You can use this to track its status.
https://kb.nomachine.com/TR09S10372
Where did you install intel-media-sdk and intel-media-driver from? Was it the official repo or a different one?
I have sent you another debug library to install. Do the same as before based on this new lib and submit new logs. Thanks for your patience.
Can you send us the logs from both sides? Follow the instructions here: https://kb.nomachine.com/DT07S00243
(make sure that after enabling logs, you reproduce the problem, then gather up the logs)
Please send them to forum[at]nomachine[dot]com, making sure to reference your topic’s title in the subject. Thanks!
Edit May 24: no logs received. The following topic could be related to what was discussed here: https://forum.nomachine.com/topic/no-hardware-decode-on-kubuntu-22-04-gtx-1060-6gb/page/2
I configured it that owner needs acceptance. if I do that User A gets logged out automatically no warning and User B sees the asking for permission screen. How is that possible?
We have opened a Trouble Report for this incorrect behaviour. You can track it using the link below.
Removing ‘Owner’ from VirtualDesktopAccessNoAcceptance will ask for permission during creating virtual sesssion
https://kb.nomachine.com/TR04U10834Sessions with
AgentX11VectorGraphics 1are not affected.Hi, what’s the desktop environment of the Ubuntu machine? Is Wayland running there? Is this a virtual machine? Can you send us the home/.nx folder from that machine?
Sorry to hear you had problems with port-forwarding. Network will remove all of that, and make connecting to your remote desktop much simpler. Network is our topmost priority right now and will be released with version 9.
We are not aware of UBS forwarding not working after a Windows 11 update, but we’re investigating anyway. Can you confirm that USB redirection was working on those affected clients before a Windows 11 update?
Apologies for replying now. I thought I had responded. NoMachine has logs on both sides. If you want us to check what is happening on the server side, we can take a look at the logs for you. Please follow the instructions here https://kb.nomachine.com/DT07S00243 and then submit them to forum[at]nomachine[dot]com making sure to use the title of the topic as the subject of your email. We’ve since released 8.4, so please update to the latest version if you can.
Please see https://forum.nomachine.com/topic/disable-of-balloon-notifications-in-v8-not-available#post-40204 and also this thread to which you posted your follow-up. Are you using NoMachine in the same way as described in the this topic?