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Remember that screen-blanking is a privacy feature, and an important one that does its job well. It’s there to stop users in the vicinity of the computer seeing sensitive information that the remote user (presumably the session owner) doesn’t want to show. So to change how it currently works needs careful thought since we don’t want to undermine its function. You mentioned showing a lockscreen of some sort in place of a blank screen, is there another remote desktop product that does it like that?
It could be a client-side issue. We would need full Player logs from Windows machine you are connecting from, so we can check. You can post them here or submit to forum[at]nomachine[dot]com.
You can try activating hardware encoding for higher resolutions in the node.cfg (server side) by uncommenting the following key and setting it to:
EncoderMode bitrateIt is disabled for EncoderMode by default, due to the fact that the Ryzen card doesn’t support all the optimizations necessary to make it work in that mode for the highest resolutions.
Hi,
It would still be useful to see the xev output from the Ubuntu machine (see my earlier reply).
If you login to the desktop through the NoMachine session and then you flip the monitor over to the server, do you reproduce the same behaviour using the mouse attached to the server?
This is a known issue. The following Trouble Report was opened and it includes a workaround whilst you wait for the fix to be released.
Cannot change port 4000 for nxd via UI after the upgrade to v
https://www.nomachine.com/TR10T10636Please disregard last response. I figured it out – the Windows shortcut to NoMachine app
I updated my reply to make clear what/where you are supposed to click. Let us know if you have any other questions 🙂
I’m not sure what you meant in the third item.
I meant on the Windows machine you are connecting from. Do you have a custom desktop scaling set to maybe 125%, for example?
Server side logs show nothing strange (Kath) and the client side logs are still empty.
On the machine Sophie, please open the Player, go to Player settings and tick the checkbox “Don’t delete log files…:” Then go back to the Machines tab in the Player on Sophie and start your connection to Kath. Do not close it, but keep the Player open. Then, create a compressed archive of the .nx directory (whilst the Player window is still open, you might be seeing the wheel spin like you described)
sudo tar -cvp --exclude 'cache*' --exclude 'images' --exclude 'temp' -f - PATHTOUSERHOME/.nx | gzip -c nxdir.tar.gzPlease check the following:
– if scaling mode is enabled in the Player, try to disable it.
– enable ‘Show remote cursor’ and check whether the remote cursor’s shape changes or not
– is desktop scaling set in the OS settings of the Windows machine perhaps?No logs were received. For this reason the topic is now closed. Please open a new topic if you continue to encounter the same issue, but without logs we will not be able to investigate.
No further information was received so this topic is now closed. Please open a new topic if the issue continues and we will start a new investigation.
It should be working out of the box. Logs from the server would be useful. Please check the instructions here and submit to forum[at]nomachine[dot]com.
Logs show that the error seems to be in the GPU pipeline and with nouveau.
Please try disabling GPU rendering. You can do this by setting the following option key
"Enable GPU rendering" value="true"tofalsein player.cfg.No unless you enable VirtualGL. Check this article to know how to do that:
https://kb.nomachine.com/AR05P00982
With VirtualGL the rendering is done using the GPU. You will need a product from the Terminal Server Family to use VirtualGL.
Hi netmind,
try the following:
– Right-click the NoMachine User Interface (NoMachine app) shortcut on your desktop and select Properties
– Select the Compatibility tab
– Click “Change high DPI settings”
– Check the box “Override high DPI scaling behavior”
– Select “Application” from the combo under “Scaling performed by”