Britgirl

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Viewing 15 posts - 2,131 through 2,145 (of 5,038 total)
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  • in reply to: Connect multiple sessions to same virtual desktop #38299
    Britgirl
    Keymaster

    and now the second session connects well… however, only read-only mode. I can’t click or do any action on the second session connected to the virtual desktop.

    Do you mean that ‘user 2’ connects to the same desktop as ‘user 1’ but user 2 is is read-only mode? Did you user 1, the owner, accept the connection in interactive mode? (as explained in the article above https://knowledgebase.nomachine.com/AR07P00993)

    Or do you mean that ‘user 2’ can connect to their own virtual desktop but it is in read-only mode?

    in reply to: Display environment variable #38298
    Britgirl
    Keymaster

    When connecting to the physical desktop which doesn’t have an X server running (e.g. it’s a headless machine), NoMachine is able to use its own display service (that is an embedded X server) to let users connect seamlessly to a physical desktop running in the background on the remote machine. In that case, the display variable 1001, for example, is created by NoMachine.

    Display 0 or 1 is created by the native X server. When NoMachine can’t find it or access it, it asks if you want it to create one for you. Does it not ask?

    Why NoMachine is not finding the X server or can’t access it is difficult to say. I’m assuming you are using the latest version of Enterprise Desktop on your server. You haven’t mentioned the distribution and version, nor what desktop environment is running there. You could try enabling debug and reproducing the problem. When you do, share the logs and we’ll take a look.

    in reply to: Strange key mapping iOS to Mac / Linux German layout #38297
    Britgirl
    Keymaster

    We didn’t reproduce issues on iOS with keyboard layouts, but we did notice that the swapped keys that you reported occurred when the iOS device uses an English layout. You should add a German keyboard in Keyboards system settings, and select the Deutsch layout in the popup opened by tapping the small world icon in the virtual keyboard before starting the connection to the desktop.

    in reply to: Problem logging into Pi400 from Android app #38296
    Britgirl
    Keymaster

    “Ooops! The connection with the server was lost”

    We aren’t aware of problems with Bullseye, nor connecting from Samsung S10, so this would need to be checked further. It is probably on the server side, the computer that you are connecting to. Please submit the logs from the Android device using the instructions here: https://knowledgebase.nomachine.com/AR04M00843. You can send them directly to forum[at]nomachine[dot]com making sure to use the title of this topic as the subject of your email. Thank you.

    it said that the app was based on an older Android version

    The next update will be based on new APIs so the warning message will be resolved.

    We’d say that the major iOS and Android update is actually behind schedule. The reason is that the upcoming version 8 for desktop took more time than initially expected. Especially the major features that it will bring with it. The good news is that we plan to release the new version for mobile just after we release version 8 for desktop. The main problem with both the iOS and the Android versions is that we had to update the SDK used, for both. This required more time than expected, especially with the “further interactions” with the user, mandated by “policies”. But again, good news! New versions coming just after version 8 for desktop!

    in reply to: How to wget latest nomachine_xx_amd64.deb package #38293
    Britgirl
    Keymaster

    Hi, this question has been answered a few times in this forum. Take a look at this topic here: https://forums.nomachine.com/topic/curl-wget-download-urls#post-32477.

    Britgirl
    Keymaster

    Linux can be annoying because there are multiple ways to achieve the same thing, there’s not one standard, you will see that in our installation instructions we use sudo dpkg. You’re the first person to complain that the label for the Linux packages “NoMachine for Linux -x86_64, amd64” communicates that it is not suitable for an Intel-based processor. However, I will pass on your remark to the web team. I’m glad that the software is now installed and up and running.

    Britgirl
    Keymaster

    Only you can know what architecture your system is running 🙂  A quick uname -p query will tell you whether it’s 32 or 64-bit.

    Anyway, I can see that you have not uninstalled and remove the leftovers of the previous installation. So please

    sudo dpkg -P nomachine
    
    sudo rm -rf /usr/NX /etc/NX /var/NX

    then reinstall the right package.

    in reply to: Connect multiple sessions to same virtual desktop #38261
    Britgirl
    Keymaster

    Do I need Enterprise version of client to connect or something?

    No you don’t.

     

    but if I try to connect second session to the ‘same’ virtual desktop, the first one closes.

    This sounds like you’re migrating the session. Session migration is on by default in Terminal Server products. When you use the same account to start a second virtual desktop session and the first is still open, NoMachine assumes by default that the connecting user is also the same and performs the automatic migration of the session from one device to the other.

    To disable automigration, see this forum topic https://forums.nomachine.com/topic/unable-to-start-multiple-sessions-using-same-user#post-12351.

    Further tips are also available here:

    How to share a NoMachine virtual Linux desktop with other users
    https://knowledgebase.nomachine.com/AR07P00993

    With regards to the ability to toggle the Desktop Shared icon, this looks like a separate issue. To begin with, tell me whether the tips above help with the first question.

     

    Britgirl
    Keymaster

    Sorry forgot to add the instructions: uninstall, remove traces and then reinstall the right package:

    sudo dpkg -P nomachine
    
    sudo rm -rf /usr/NX /etc/NX /var/NX
    
    sudo dpkg -i nomachine_7.9.2_1_amd64.deb
    Britgirl
    Keymaster

    You’ve downloaded 32-bit packages. Are you sure you don’t need 64-bit ones? I’m checking because the error you show can occur when the wrong packages have been installed.

    Britgirl
    Keymaster

    Hi,

    we noticed an incorrect parameter in the article which must have been introduced by mistake.

    Please check again the article: https://knowledgebase.nomachine.com/AR02L00785 in point 2 of the section Add the public SSH key on the server

    $HOME/.nx/config/client.crt

    is now

    $HOME/.nx/config/authorized.crt

    Let us know the outcome.

    in reply to: Start Menu shrunk #38247
    Britgirl
    Keymaster

    If your Windows is headless or you have the lid closed, please check the tips here: https://knowledgebase.nomachine.com/AR05S01124.

    Britgirl
    Keymaster

    Hi,

    Can you check something? From the CB right click on the “Win1”  you want to connect to and click ‘Edit’. What is the IP address showing in the Host field? Do the same from the “Win2” client as well.

    A computer can have multiple network interfaces configured (real or virtual) and NoMachine selects one as its default. Try selecting a different one from the drop-down list.

    in reply to: Numpad types every second keystroke #38210
    Britgirl
    Keymaster

    Hi McVitas, we’ve prepared a new package for debugging. I am going to send you the link via email like last time. Please check your inbox.

    in reply to: No available desktops on this server #38196
    Britgirl
    Keymaster

    m8johnson, the logs you submitted were not complete. Let’s try again with the automatic procedure. Please see here:

    https://knowledgebase.nomachine.com/DT11R00182#2

    Enable (with sudo /etc/NX/nxserver --debug --enable all), reproduce the problem, gather up the logs. They can be submitted to forum forum[at]nomachine[dot]com if they are too big to attach here.

Viewing 15 posts - 2,131 through 2,145 (of 5,038 total)