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Hi Jalberto,
can you send those files that didn’t attach directly to forum[at]nomachine[dot]com? Please use the topic’s title as the subject of your email. At this point you should also send us the NoMachine logs from the computer you are connecting to. Please read the instructions here: https://knowledgebase.nomachine.com/DT11R00182
Thanks!
So something is not right. Tell me what Linux distribution you’ve installed Workstation on and what version of the distro.
Then we’ll need to take a look at your debug logs:On the problematic host:
nxserver --debug --enable all nxserver --restart nxserver --debug --collect nxserver --debug --disable allThe log archive is named as: NoMachine-log-
.zip (e.g. NoMachine-log-2018.09.27-11.44.01.zip) and stored in: /usr/NX/var/log/archives on Linux. Further reference: https://knowledgebase.nomachine.com/DT11R00182
Send directly to forum[at]nomachine[dot]com using the topic’s title as the subject of your email. Thanks!
Is the user an administrator or trusted user? You can check with
--userlist. If not you can try adding them as I suggested earlier. Does this change anything?I realised I had written the wrong command and then edited my answer, but not before you saw my initial reply. Please tell me the output of
sudo /etc/NX/nxserver --versionwhat was the output of
whereis "libpam.so.0"? It’s not clear if you still have version 14.2 or 15 of Slackware installed. Are you still not able to connect?By default, connections to the physical desktop are enabled but restricted to system administrators, NoMachine administrators and trusted users. To assign the ‘trusted’ flag to an existent user, execute:
/etc/NX/nxserver --useredit USERNAME> --trusted physical. More information about this is in the Workstation Guide: https://knowledgebase.nomachine.com/DT11R00174, chapter 12.4.Just to make sure that it is the Workstation installed, please run the following in a terminal on the Linux host where you installed the package:
sudo /etc/NX/nxserver --versionand also
--statuswhich checks that the nxserver is running or not.Did you install the license key that you received via email into your Workstation installation? If so, which from the three options did you select in this article:
How to activate licenses for NoMachine 7
https://knowledgebase.nomachine.com/AR11R01100You can choose from three ways: 1) via the UI 2) commandline 3) manually
P.S Workstation Subscription comes with technical assistance. If you need to ask further questions about your subscription or get assistance from the support team, proceed to nomachine.com/support and scroll down to Customer Center. Wse your customer ID and password to log in and go to Support Enquiries.
1. I don’t like the idea to provide admin credentials to a unknown application.
NoMachine asks for credentials in order to execute operations (update in this case) which require admin privileges, the same ones that are required for when you install. These credentials are used ONLY for executing the authentication being requested by the system and there are not saved in any way, not even temporarily. You can also skip automatic updates and update with downloading the latest version directly in the terminal, but you would still need to pass the admin password in the terminal.
2. I now did setup a VM (openSuse, KDE) for a test, entered credentials, and finally nothing happened
Do you mean that after the dialog requesting admin credentials to allow the system to update, nothing else appears?
3. so again the question: what should happen ?
We integrate with the system to access its authentication layer and use its graphical interfaces, but sometimes a configuration or a distribution property could require to show the authentication dialog within the NoMachine software update window. In this example of what you should see we’re updating NoMachine on Ubuntu (see attached images). You’ll notice a different dialog asking for password, due to the system integration explained above. You could install ‘zenity’ and see the same sequence of dialogs.
4. do you plan to provide signed RPMs in the future ?
It’s not in our plans at this time.
5. do you plan to provide YUM repos for RPM based distributions ?
It’s not in our plans at this time.
If the patched package solves the problem and the connection problems you were experiencing are no longer there (I doubt these were caused by the package), then logs are no longer necessary.
Regarding the screen blanking on Wayland, D-Bus and PipeWire must be present and properly working on the system. You should follow the tips and instructions here:
Notes for connections to Linux physical desktops running Wayland
https://knowledgebase.nomachine.com/AR02P00969Please use this link to track the progress of this bug report:
Client ignores the local cursor theme
https://knowledgebase.nomachine.com/TR02T10472We were unable to reproduce this issue. If you encounter the problem again, we will need client and server side logs.
We noticed that the permissions of /proc/net/unix are set to 400. Default on Debian 10 is 444 – did you change this by yourself or can you determine if it has been changed by some application which you are using?
Setting again permissions to 444 should fix the problem.
This looks like a permissions problem. What desktop environment is this, I can’t tell from the screenshot? Check permissions and ownership of the home directory, $HOME/Documents/NoMachine and $HOME/.nx folders.
I also have to close all 4 or 5 of the initial setup windows
This could be helpful:
https://knowledgebase.nomachine.com/DT11R00186, chapter 2.3
