Britgirl

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Viewing 15 posts - 2,161 through 2,175 (of 5,248 total)
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  • in reply to: Can’t install on Mint 21 #39610
    Britgirl
    Keymaster

    Which package did you install from the website, and for 32-bit or 64-bit?

    in reply to: Mix windows of different remote desktops #39608
    Britgirl
    Keymaster

    What you see in the image that I posted is Firefox session using NoMachine’s custom session on Linux. I.e connecting to a Linux desktop but requesting a rootless window or single application. This is a feature available in our Linux Terminal Server products by selecting ‘Create a new custom session’ and inserting the name of the application in the field ‘Run the following command’.

    Check the tutorial here for: https://www.nomachine.com/creating-new-virtual-desktop-sessions

    The products we offer for remote access to Windows/macOSgive you access to the physical desktop running there. It is not possible to access single applications.

    in reply to: Mix windows of different remote desktops #39589
    Britgirl
    Keymaster

    Is what you want like what is in the attached image?
    In the image you can see:

    1 x window of local Windows native browser
    1 x NoMachine session window of Firefox browser (this is running on a remote server)

    Attachments:
    in reply to: Linux client can’t connect to Windows server #39588
    Britgirl
    Keymaster

    Hi, did you reinstall and reboot? And you still cannot connect?

    If you’ve done that, then you need to enable debug (nxserver --debug enable) and resubmit the logs from the server side again. Please make sure you follow the instructions as per the document https://kb.nomachine.com/DT11R00182 making sure you enable first, reproduce the issue and then extract the logs. Please also submit the client side logs (by selecting Don’t delete log files on exit in the Player).

    in reply to: Mouse freeze after forwarding #39587
    Britgirl
    Keymaster

    Can you enable cursor showing?

    Start a connection, open the Connection Menu (Ctrl-Al-0) -> Input -> Tick the box for “Show remote cursor pointer”. If that doesn’t help, please send us the server-side logs. Please follow the instructions here https://kb.nomachine.com/DT11R00182 and then send them to forum[at]nomachine[dot]com.

    in reply to: Clients hanging #39586
    Britgirl
    Keymaster

    The logs would be useful. We will keep this topic open for a few more weeks. When you get a chance to submit the logs, please attach them here or send directly to forum[at]nomachine[dot]com.

    Britgirl
    Keymaster

    Please show us the output of:
    $ sudo netstat -anlp | grep egl

    If it’s empty,  enable egl capturing with sudo /etc/NX/nxserver --egl-capture yes. What does the output of grep egl after enabling? (this is to check that egl capture is being pre-loaded).

    Then, on the server, log out from the desktop, log back in and then start a NoMachine connection. What happens?

    in reply to: Keyboard problems with iPad connecting to Raspberry Pi #39550
    Britgirl
    Keymaster

    Hi, we have not been able to reproduce the behaviour that you have described above. You could try connecting to another desktop from the same iPad to check if you have the same problems. Also check whether the language set on the iPad keyboard is the same as the one set on the system keyboard on the Raspberry.

    in reply to: Send Windows key combinations to remote #39549
    Britgirl
    Keymaster

    Jigglywiggly, this could be a different issue?

    Pressing the Super key doesn’t work, you say. To do exactly what? Is Ubuntu 22.04 the client or is it the server? More details about your set-up (OS, version and NoMachine products) would be useful. Also, what kind of session are you running?

    in reply to: Cannot shut down service #39545
    Britgirl
    Keymaster

    Hi,

    can you tell us the macOS version you are connecting from and the distro of the Linux server that you are connecting to (you mentioned it in a duplicate topic you submitted), just so we have all the details?

    In the meantime, on the Mac machine you can disable the nxserver from the command line.

    On Mac:

    sudo /etc/NX/nxserver --shutdown
    
    sudo /etc/NX/nxserver --startmode manual

     

    Check this article for further details. It also describes the manual procedure (by editing /Library/LaunchDaemons/com.nomachine.server.plist file) for advanced users.

    https://kb.nomachine.com/AR04L00800

    Britgirl
    Keymaster

    Not at the moment. Should this change, we will be in touch 🙂

    Britgirl
    Keymaster

    We tried to reproduce similar behaviour on Oracle Linux but without success. For us everything installed and  NoMachine worked out-of-the-box (default Oracle Linux).

    In the NoMachine logs you sent us there is no indication given as to why the gnome session fails. There could be something in the system logs or userhome/.xsession-errors which you can check yourself?

    in reply to: Black screen with mouse showing upon login #39525
    Britgirl
    Keymaster

    It could be related to the drivers on the client-side Linux machine you mention. You said you’ve tried connecting from Fedora 36, Ubuntu 22.04 and OpenSuse Tumbleweed. Are these distros tested from the same machine, so you are just changing the Linux distro, or are you connecting from different Linux machines?

    Logs would be useful from both sides of a problematic session, so we can eliminate possible causes.

    https://kb.nomachine.com/DT11R00182
    https://kb.nomachine.com/DT11R00181

    Send them directly to forum[at]nomachine[dot]com or attach here.

    in reply to: Connection suddenly failed for user #39489
    Britgirl
    Keymaster

    12336 5272 09:56:16 006.256 ClientSession: Failing reason is ‘A connection timeout has occurred while trying to connect to ‘xxx.xx.xxx.xx’ on port ‘4000’. The issue could either be caused by a networking problem, by a firewall or NAT blocking incoming traffic or by a wrong server address. Please verify your configuration and try again.’.

     

    You said it was working until the other day. Could something have changed on the server side? E.g could the IP address have changed?

    in reply to: The session negotiation failed #39488
    Britgirl
    Keymaster

    To understand what is happening and why the session negotiation failed, we would need to see the server-side logs. Can you follow the instructions here and submit them to forum[at]nomachine[dot]com?

    Collect server side logs automatically
    https://kb.nomachine.com/DT11R00182

Viewing 15 posts - 2,161 through 2,175 (of 5,248 total)