Britgirl

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Viewing 15 posts - 2,596 through 2,610 (of 4,917 total)
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  • Britgirl
    Keymaster

    @andro, Manjaro is Arch-based if I am not mistaken. Although running NoMachine on Arch isn’t officially supported, we are investigating multiple issues regarding this particular distro (you can search the forums if you like). We’ll update the appropriate topics with our findings.

    Regarding Kubuntu, it’s headless, so this may be of interest to you.

    How to solve black screen on headless machines
    https://www.nomachine.com/AR03P00973

    in reply to: Stuck at installation – bypass password? #30343
    Britgirl
    Keymaster

    First let me clarify that NoMachine does not support connecting TO Android. The NoMachine for Android app is for connecting from Android tablets to a computer which has NoMachine installed. Steps to connect should be: 1) install on PC, note down IP addresses as per getting started guide; 2) install app on Android tablet; 3) create connection on Android tablet to connect to PC mentioned in steps 1 and 2.

    Connecting to localhost essentially means connecting to yourself (so client and server are the same computer), i.e you install NM on a computer and insert its IP address for LAN that appears in Welcome screen (like you did) in the connection creation procedure. It’s a good test to see if NoMachine installed ok and is working. In your case, something is wrong with the authentication procedure.

    Apologies for not including the link from our knowledge base. If you try to connect from Android to this Windows PC and you still get the same authentication issue, we will need to see the logs from the Windows host. Large attachments aren’t accepted here so any log files can be sent directly to forum[at]nomachine[dot]com making sure you insert the title of your topic in the subject. Instructions for logs are here:

    https://www.nomachine.com/DT10O00162

    in reply to: Log on to physical console #30340
    Britgirl
    Keymaster

    Can you submit screenshots of what you are seeing during the connection process?

    in reply to: NoMachine nxplayer will not launch for Win 10 install #30339
    Britgirl
    Keymaster

    Thanks for letting us know.

    in reply to: NoMachine nxplayer will not launch for Win 10 install #30325
    Britgirl
    Keymaster

    The logs didn’t include the client logs.
    If you have an antivirus installed, disable it temporarily and try starting NoMachine player again.

    in reply to: Rebuild a destroyed session base on Session ID #30311
    Britgirl
    Keymaster

    Please describe your scenario.

    in reply to: Back up NoMachine session #30310
    Britgirl
    Keymaster

    What do you want to achieve? Please describe your scenario and the products you are talking about.

    in reply to: Welcome window does not open correctly after install #30306
    Britgirl
    Keymaster

    Sorry, maybe I wasn’t clear. What is the macOS version where you have installed the NoMachine software?

    in reply to: Welcome window does not open correctly after install #30303
    Britgirl
    Keymaster

    What’s the macOS version you have installed?

    in reply to: Session suddenly close #30296
    Britgirl
    Keymaster

    Explaining why a session was suddenly closed requires a proper investigation based on logs and a backtrace.

    You haven’t said what distro and version it is (I’m assuming Linux on the server), what the user was doing when the session suddenly closed, what the user was connecting from and so on.  Is this connecting to a free NoMachine installation or a Terminal Server?

    Logs can be found by following these instructions.
    https://www.nomachine.com/AR10K00697

    in reply to: How can I skip the server login screen? #30295
    Britgirl
    Keymaster

    This is not our login – it’s a system login.  So for example you need to look at the Xubuntu manual on how to set auto-login.

    in reply to: Failed to add secondary server in cluster #30294
    Britgirl
    Keymaster

    Did you follow these instructions?

    https://www.nomachine.com/DT06O00142#3.4

    in reply to: Optimization parameters #30293
    Britgirl
    Keymaster

    NoMachine’s own default settings should be suitable for the majority of environments in order to obtain optimal performance. Forcing specific settings for fine-tuning of the performance and display quality usually requires a proper investigation first.  Changing node.cfg and server.cfg settings risks introducing unexpected behaviour and I think the NoMachine Support Team is able to suggest the most suitable configuration for these special cases if you are trying to set up your own commercial environment.

    Associated reading:

    The ProxyExtraOptions and DisplayServerExtraOptions keys in the node configuration file
    https://www.nomachine.com/AR02N00877

    The server.cfg and node.cfg files explained
    https://www.nomachine.com/AR02N00877

    You can also search these forums to see in what specific cases these keys have been modified.

    in reply to: No streaming devices on Manjaro client #30286
    Britgirl
    Keymaster

    It’s slightly more complicated 🙂

    There are a number of issues with NoMachine on Arch-based distros which we have currently queued up for investigation. We will update this topic soon.

    NoMachine work perfectly on all of them when on any other based distro (Debian, redhat,etc..) or Windows.

    Debian, Red Hat, Fedora, Ubuntu, Suse are those distros we officially support so NoMachine must work out-of-the box 🙂 To be honest, Arch is not in the list of officially supported distros. There are so many Linux distributions and desktop variations for any possible Linux distribution that, even if we were willing to support them all, it would be an impossible task.

    in reply to: Drag and drop destination folder #30264
    Britgirl
    Keymaster

    At the moment drag and drop is to the desktop only. We are, however, evaluating the possibility of dropping to the folder where it is being dragged to, but it hasn’t been confirmed as part of the development roadmap yet.

Viewing 15 posts - 2,596 through 2,610 (of 4,917 total)