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October 5, 2020 at 16:43 in reply to: How to turn off notification when someone is monitoring the PC #29815
Britgirl
KeymasterSee here: https://www.nomachine.com/DT03O00126#7.5
Britgirl
KeymasterLooks similar to this already known issue:
Cannot start a virtual session on Arch Linux
https://www.nomachine.com/TR10P08907Britgirl
KeymasterPlease submit the .crash report from the affected Mac and if you can reproduce it quite easily, enable debug, reproduce the problem and send us the nxserver.log, nxerror.log along with the var/log/node/ directory.
Instructions how to enable debug are here: https://www.nomachine.com/DT10O00163#1.3
September 30, 2020 at 16:17 in reply to: Authentication failing when unlocking to change server preferences #29735Britgirl
KeymasterI confirm that we have received the output. Thanks.
Britgirl
KeymasterThanks for letting us know. I’ll close this thread.
Britgirl
KeymasterIf you think your computer has entered sleep mode, there’s not much NoMachine can do. NoMachine does not yet offer a Wake-on-lan feature which might be what you need if I have understood what you have written. This feature is planned for version 7 onwards.
If you’re sure the computer is on, it could be that something has changed on the college’s router since your last successful connection.
Britgirl
KeymasterEach host has its own license, yes. To faciliate things you could try some IT automation tool like Ansible or similar.
Many of the answers to your questions should come from the sales team, so I sincerely advise you to contact them if you ave not already done so. Any custom purchase agreement and what alternatives should also be discussed with them rather in the forums.
Britgirl
KeymasterWhat is the version of your Windows software?
Britgirl
KeymasterI’m not sure what you want to do
Britgirl
KeymasterPlease send images and any other attachments to forum[at]nomachine[dot]com. Thanks!
Britgirl
KeymasterJust to confirm. We received no logs from any domain concerning this particular topic. The case can be closed now.
Britgirl
KeymasterLowering the resolution in Display settings on the server, or turn off one of the monitors.
Britgirl
KeymasterWe tried to reproduce this and did, but even without a NoMachine session. I.e. the problem is reproducible on the actual physical host.
A related topic is under discussion on the Linux Mint forums:
Britgirl
KeymasterHow long does the logout take? How many applications are actually open during logout? What OS is installed on that machine and is it physical or virtual session?
Britgirl
KeymasterYou probably need to add permissions for nxnode to ‘Accessibility in Security & Privacy/Accessibility’. Some tips are available here: https://www.nomachine.com/AR11Q01061.
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